EVOLVED Reviews 

1,739
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the items fit their phones perfectly and enhance device charging performance. Many individuals appreciate the attractive color options and sleek design that closely match their expectations. Buyers are also pleased when orders arrive on time and function smoothly during everyday use. Some reviewers were not happy with the product quality, noting that components like latches broke shortly after purchase. Shoppers also pointed out unexpected delivery delays and long waiting times for shipments to arrive. Additionally, a few people described frustrating interactions with customer support when attempting to resolve issues.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. Some... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding products. Many reviewers... See more

Customer service

Customers had ambiguous experiences with customer service, marked by high disagreement. While many reviewers... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. While many customers express... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback on shipping times is... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought a case, I wouldn’t recommend a metal case as it acts as a signal blocker, iPhone 17 pro max went from 5G to E with the case on and as soon as I took it off 5G comes back. Not impressed

Company replied

Rated 3 out of 5 stars

Purchased the orange case for 17Pro Max. It lasted 32 days before I fell from my hand to the ground. The screen cracked and is toast. They fail to mention you need a screen protector for the scree... See more

Company replied

Rated 4 out of 5 stars

I purchased a metal case for my iPhone 15 Pro Max. The MagSafe magnet is very strong and the phone fits very snuggly in the case and I love the bright orange color. What I didn’t like was the slippery... See more

Company replied

Rated 4 out of 5 stars

I received the product a bit delay but its worth the expectation. The orange metallic mag case had pretty blended well to my orange iphone 17 pro max. I recommend the product but next time make deliv... See more

Company replied


Company details

  1. Electronics Store

Written by the company

POWERING THE FUTURE OF TECH ⚡️


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(1,739)

503 reviews in the last 12 months

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Rated 5 out of 5 stars

Great case

Great case, I love the sleek look, the fact that my camera lenses are covered I always feel like they are exposed with other cases. I would highly recommend this case

28 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

My advice is do not buy from this company

ORDER #203474
I can see I don’t want this product through the unopened plastic packaging and had to request a refund?
Refund declined due to open packaging but *****MY PRODUCT IS UNOPENED******
It is not what I expected and I didn’t open it because I can see it’s not what I want. What about 30 day return guarantee that is offered on website? This product is unopened so 30day return guarantee is not true. Can see by your reply how clearly you ignore customers problems.
Looks like a scam to me

28 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Dani,

Thanks for your review.

We want to clarify that our 30-day return guarantee applies only to items that remain fully sealed and in resellable condition. As stated in our policy, we’re unfortunately unable to accept returns once the product’s protective packaging has been opened or compromised, as this is required for hygiene and safety reasons.

We understand that expectations can differ when receiving a product, and we’re sorry to hear it wasn’t what you were looking for. However, in this case the refund was declined in line with the policy shown on our website.

If you have any other questions, our support team is always happy to help.

Rated 5 out of 5 stars

Great charger! Great design!

Love the 3-in one charger! Very sturdy and well built. The magnet is very strong for your phone. Highly recommend

23 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE!!!

AVOID LIKE THE PLAGUE!!!! - not worth £5 let alone £40 it won’t last 3 weeks before it’s lost colour and falling to bits - and they say oh well it’s 30 days old now (it wasn’t when I wrote to them but they take 2 weeks to reply )

…. so here’s my message and their reply.

ORDER #195247 I ordered my case 13th March I’ve only had it a few weeks and already the case comes lose and rattles and the colour has come off showing white not orange. I’d did leave a really nice review when I go the phone case but now after such a short time I’m very disappointed. Especially considering how expensive it was.

Their response is

Dear Chrissie,

Our 30-day money-back guarantee warranty allows customers a full 30 days from the delivery date to request a return, refund, or replacement. It is listed in our Refund Policy.

After carefully reviewing your order details, we noticed that your request was made beyond the return/refund/replacement window.

According to our records, your order was delivered on March 20, 2026.

Unfortunately, this means we are unable to process to claim a warranty for your order. We completely understand your concern and sincerely apologize for any frustration this may cause. Thank you for your understanding, and we hope you have a wonderful day.

I’ve have the case all of a month and it’s lost colours and isn’t secure, and you say well it’s now 30 days!! It was not 30 days when I contacted you though was it! I hope people avoid you!

Your response reply to this post is also a prime point I’m making it is faulty the case is now white not oranger after just a few weeks… this is not wear and tear this is cheap faulty products being sold at premium prices

25 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Chrissie,

We’re sorry to hear about your experience.

As outlined in our Refund Policy, we don’t accept returns on items that have been opened or used. However, if a product has a genuine factory defect, we absolutely stand behind it and will replace it free of charge.

Damage caused by wear and tear or external use unfortunately isn’t covered under warranty.

If you believe your case has a manufacturing fault, please contact our support team with photos and we’ll be happy to review it for you.

Rated 1 out of 5 stars

Very Disappointing Experience – No Follow-Up, No Support

Order #198557 Very Disappointing Experience – No Follow-Up, No Support

I rarely write reviews like this, but this experience deserves it.

I ordered two phone cases from Evolved Chargers. Within just one week of normal use, the locking mechanism on one of the cases completely fell apart — without any drop or misuse. Clearly a defect.

I contacted their support team right away. They asked for a video, which I provided promptly. After that? Silence.

Despite being told multiple times that my case would be “reviewed within 24 hours” and that they would “get back to me shortly,” I received absolutely no follow-up. I sent additional emails asking for updates — still no response.

At this point, it honestly feels like I’ve just lost my money.

Customer service is non-existent once they have your payment. Promises are made, but not kept. No accountability, no resolution, no communication.

Very disappointing experience overall. I would not recommend this company.

— Martin

22 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Martin,

Thank you for sharing your experience — and I understand your frustration. Based on what you’ve described, the lack of follow-up is not acceptable, and I’m sorry you were left without a resolution after already providing everything requested.

A locking mechanism failing within a week of normal use clearly shouldn’t happen, and you shouldn’t have had to chase us for updates after submitting your video. That breakdown in communication is on us.

I’d like to personally step in and get this resolved for you as quickly as possible. If you can reply with your order number (or the email used to place the order), I will locate your case immediately and ensure we move forward with a resolution — whether that’s a replacement or a refund, depending on your preference.

We appreciate you bringing this to our attention, and I’m sorry again for the experience you’ve had so far. Let’s get this sorted properly.

Rated 1 out of 5 stars

Terrible phone case and customer service

I ordered a MagCase Ultra case for my iPhone 17 pro. It is useless. A bottom sliding clip was missing and the phone case front and back separated when removing phone from my bag or pocket causing the phone to fall out. The front plastic screen cover part of the case cracked badly when dropped. I have sent photos and videos of the case as requested but they have said it was applied or used incorrectly which it wasn’t. I’m now going to try a refund through my credit card company. Terrible item and shocking customer service

23 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi,

Thank you for your feedback — I’m really sorry to hear about your experience with the MagCase Ultra. What you’ve described is not the level of quality or service we aim to provide.

A missing component and the case separating like that should not happen under normal use, and I understand your concern about the protection of your phone. The cracked front cover is also disappointing, especially if the product didn’t perform as expected.

I’d like to take another look at your case personally and review the photos/videos you’ve already sent. It’s important to us that situations like this are handled fairly, and we don’t want you to feel dismissed.

If you’re open to it, please reply with your order number so we can reassess your case and work toward a proper resolution — whether that’s a replacement or refund.

We appreciate you bringing this to our attention and the opportunity to make this right.

Rated 1 out of 5 stars

Bought the 3 in 1 charger

Bought the 3 in 1 charger. Have a samsung 26 ultra, ultra watch & buds 3 pro. Buds case overheats to the point you can't touch it, phone and watch don't fully charge overnight and watch cuts in and out of charging regularly. Made complaint. They want a video of the issue to escalate otherwise will not accept any responsibility. Absolute waste of money. Look elsewhere for a cheaper alternative that is probably the same product

9 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi,

Thank you for taking the time to share your experience — I’m really sorry to hear about the issues you’ve encountered with the charger. That’s definitely not the performance we want for our customers.

The overheating you described, especially with the buds case, along with inconsistent charging for your phone and watch, is something we take seriously. We completely understand how frustrating that must be.

Regarding the request for a video — I want to clarify that this is only to help our technical team properly diagnose the issue and speed up a resolution for you. It allows us to identify whether this is a defect, compatibility issue, or something we can resolve immediately with a replacement or fix. That said, we don’t want you to feel stuck or unsupported.

If you’re able to provide a short clip, we’ll prioritize your case and move quickly toward a solution. If that’s not possible, please let us know and we’ll work with you on an alternative way to move forward — our goal is to make this right.

We appreciate your patience and the chance to resolve this for you.

Rated 5 out of 5 stars

iPhone case

Took a while to arrive but case on my iPhone & looks really smart

20 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Refusing to accept an unopened product…

Refusing to accept an unopened product return, scammers!

Edit- The product never came sealed so how can it be returned sealed!

18 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi E Gardner,

We’re sorry to hear about your experience. To clarify, we absolutely accept returns for unopened products in accordance with our policy. If your item is unused and still sealed, we will of course process the return.

Please reach out to our support team so we can resolve this for you as quickly as possible.

Rated 1 out of 5 stars

Evolved sent wrong item; won’t take it back or refund $

Evolved did not send the IPad cover I ordered, but there was no identification on the wrapping to indicate what was inside. Once I opened it I found their error. Despite explaining it was their error which could not be discovered without opening the packaging, they have refused to take it back. Seven weeks of emails that always circle back to “send us photos of the unopened package” or “send us $25” and we will send what you initially purchased from us. Horrible customer service. Only after submitting this review did Evolved offer to send correct iPad without the $25 charge but only with further documentation which will undoubtedly retract the offer because I had to open the packaging to discover their error. Since gave me the run around for weeks, I replaced my iPad cover with a reputable retailer on 3/21/26.

5 March 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi JMB,

We’re sorry to hear about your experience. If we have sent the wrong product, we of course take full responsibility and will resend the correct item free of charge.

In order to resolve this, we simply need clear photos showing the item you received so we can verify the issue and process the replacement. This is a standard step to prevent errors and ensure we send out the correct product as quickly as possible.

Please contact our support team with the requested information, and we’ll make sure this is sorted for you.

Rated 5 out of 5 stars

Damaged Corner

There was a problem with my order and I reached out to them and they responded quickly and sent a replacement case. The case looks great and seems like it will protect my phone. All in all, I am happy with the product and the customer service was very good.

6 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

Rated 1 out of 5 stars

Long delivery, not true colours, cheap quality

Took weeks to arrive - from china.
Not convinced it’s metal- seems like cheap plastic made to look like metal.
I ordered gold (the sales images are true gold) - what arrived was metallic mushroom at best. I vow not to be influenced by repetitive social media adverts ever again!!

18 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Katie,

Thank you for your honest feedback — we’re really sorry to hear this was your experience. That’s definitely not the impression we want to leave.

Regarding delivery, we understand how frustrating long wait times can be, and we’re actively working on improving shipping speeds. As for the product itself, it should match the materials and finish described, so it’s concerning to hear it didn’t meet your expectations in terms of quality and color.

We’d really like to make this right for you. Please reach out to our support team at support@evolvedchargers.com
with your order details, and we’ll take care of this for you — whether that’s a replacement or a refund.

Thanks again for your feedback — it helps us improve.

Rated 1 out of 5 stars

DO NOT BUY ANYTHING from Evolved…

DO NOT BUY ANYTHING from Evolved chargers! They are selling dodgy and broken items and then refusing to refund you.
I purchased a watch strap and paid for express post. It was 4 weeks late and broke after a week of wearing it. They have played me for weeks requesting videos of the item which have been sent about 4 times. They then refused to refund me, absolute scam artists

2 March 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Penelope,

We’re sorry to hear about your experience — this definitely isn’t the standard we aim to deliver.

Just to clarify, we do not sell faulty or “dodgy” items. If a product has a manufacturing defect, we always replace it or resend a new one free of charge. In cases where damage is caused after use (for example through wear and tear or accidental damage), this unfortunately isn’t something we can cover under our replacement policy.

We did request videos to properly assess the issue and ensure we handle it fairly, as we need to determine whether it was a manufacturing fault or external damage.

That said, we’d still like to help resolve this for you. Please reach out to us again and we’ll take another look at your case.

Rated 1 out of 5 stars

You can find these on Ali express for…

You can find these on Ali express for £7.50

16 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Definitely not — those are replicas. The product we sell is the genuine version, with verified quality and materials. Cheap listings on AliExpress might look similar, but they’re not the same in terms of performance or durability.

Rated 1 out of 5 stars

Scam company

Scam company. Advertise and price for quality yet deliver cheap products. If the product doesn’t work, they won’t take it back. Their 30 day return policy is a lie. I processed a return within 10 minutes of receiving the phone case and they denied it.

Follow up on this. Evolved Chargers again lied in the email they sent me yesterday. Here is their statement...

"We want to clarify that our return policy is clearly stated on our website before purchase. For hygiene and product integrity reasons, we do not accept returns on opened or used items. This is standard for many phone accessory products."

On their website, before you add something to your cart, it specifically says "30-Day Money Back
Try it risk-free for 30 days." How is something supposed to be tried if the package is not open?

Their policy is actually "Risk free for us because we won't actually follow our own return policy".

13 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Hi Derek,

We’re sorry to hear you’re disappointed.

We want to clarify that our return policy is clearly stated on our website before purchase. For hygiene and product integrity reasons, we do not accept returns on opened or used items. This is standard for many phone accessory products.

We can see that your return request was made after the product had been opened, which is why it was not approved in line with our policy.

That said, we always want our customers to have a good experience. If you believe the product is faulty or not functioning as intended, please reach out to our support team and we’ll be happy to review it further.

Rated 5 out of 5 stars

There was a delay in my order getting…

There was a delay in my order getting shipped. But I got good feedback from the company, and the order was delivered. I am very happy with the customer service.

1 April 2026
Unprompted review
EVOLVED logo

Reply from EVOLVED

Thanks for the great review! 🙌 We’re happy to hear you’re satisfied with Evolved.

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