Evolution Solutions Reviews 

2,134
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the professional installation process, noting that engineers arrive on time and always keep work areas clean and tidy. People frequently mention how helpful and friendly the staff is when explaining the app features, answering questions, and guiding them carefully through the initial setup step by step. Some reviewers were not happy with the lack of communication and response after the installation was completed. A few other people also felt that getting assistance with technical problems or follow-up issues was difficult, mentioning that contacting support teams when things went wrong proved challenging.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting how polite, knowledgeable, and... See more

Service

People report high satisfaction with the service, consistently praising polite and efficient installers who... See more

User experience

Consumers find user experience to be positive, highlighting smooth and fast installation processes from start... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Application

Reviewers highlight positive aspects of application setup, noting that engineers and technicians provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Evolution solutions have been amazing from start to finish. The ladies in the office sorting out the front end side were super friendly and helpful, with great communication. The whole process from ap... See more

Company replied

Rated 5 out of 5 stars

Bought a new Volvo EV and liaised with Ohme, who were excellent. The installation comes via Evolution Solutions, who called to arrange a window to fit the charger-which was 2-3 days after the order... See more

Company replied

Rated 5 out of 5 stars

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electri... See more

Company replied

Rated 5 out of 5 stars

Jake arrived on time, completed the job quickly, efficiently and he cleaned up afterwards, which is a rarity these days with trades people. He went through the app step by step and was really patient... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,134)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faultless from start to beginning

Great customer service arranging installation. Easy to provide videos etc of the installation.
On the day of installation, Jake contacted me informing me a time he was due which was prompt. Installation was smooth and fast and he showed me how to work the epod and set up the app. Absolutely faultless all the way through.

30 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Adam, thanks so much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Jake and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Seamless from start to finish

Seamless from start to finish.

Ordered my charger directly via Ohme, and was assigned Evolution Solutions as my local installer. They noted the looped supply of my property from the photos, contacted my DNO and handled all of the paperwork. From order to installation was just 13 days.

The office team kept me updated with my installation, even offering to bring it forward (but unfortunately I was unavailable), and letting me know anything they required from me.

On the day of install, the installer (Cameron) kept me updated on his arrival time. Arrived as communicated, listened to where I wanted the charger installed and the route of cables, and explained what he would be doing.

Installation was fast, with no detriment to quality. All cables are straight, EV charger and sub board level, no blown bricks, and everything cleaned up afterwards (I wish I could add photos to my review). Power was off for 15 minutes tops, which was important when working from home.

After having previous cowboys in my property for other jobs, and reading about these specific EV charger install companies that try to smash out installations at the expense of quality, I was reluctant about the install. But Evolution Solutions didn’t disappoint.

I’d have no issue recommending them to people purchasing via a manufacturer, or directly through them.

The only thing I’m disappointed with is that they only do EV installs, rather than general electrical work as I’d definitely have them back!

10/10 Process, Communication and Install. Hopefully Cameron gets a Brucey Bonus after this review.

29 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Joe, thank you very much for taking the time to leave this review, it's very much appreciated. We are delighted that you had an excellent experience throughout the whole process! We will be sure to pass this feedback to Cameron and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

First time EV install customer

Having taken the plunge with an Electric runaround car the EV charger was the next decision and who to use, well Evolution Solutions was the company I decided to contact and could not be happier with the service received.
From first point of contact through to our install date updates regular contact by email and phone from Amy was very reassuring as when you part with your money that contact is very much required.
Our EV install was today 29/06 by a cracking chap named John, arrived on time with text message received, quick, professional, polite, engaging, patient and explained how everything operates from the actual hardware install to the App. Absolutely cracking experience with Evolution Solutions start to finish and very competitive pricing and a 3 year guarantee.
If you are looking at an EV charger you can’t go wrong making contact with this company. Thank you all Steve & Ann

29 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Steven & Ann, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Amy and John. Thanks so much for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

100% great job

Jake did a great job,explained everything well instalation was very neat a very polite lad would recommend these 100%

26 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Kelvin, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Jake. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround. Fitted quickly . Lovely polite gentleman fitted within two hours and everything explained

25 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Sue, thanks for taking the time to leave this review we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great communication from the company

Great communication from the company. Fitter phoned 30mins before he arrived. Very polite and clean worker

24 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Ian, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout, from initial telephone enquiry to installation. Simple steps to follow in an online survey which enables the engineer to see existing wiring and the intended location of the unit. We were then given a date & approximate time for the installation. Carl arrived today, on schedule, & did a very neat, tidy job. Very happy with the service received from Evolution Solutions.

22 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Roman, thanks for taking the time to leave this review it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Carl and the rest of the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Professional, Prompt and Hassle-Free Installation

The EV charger installation was scheduled between 8:00am and 10:00am on 22/6/26, and Max arrived promptly at 9:00am, which was a great start. He quickly assessed the installation requirements and existing electrics before getting straight to work. The entire job was completed in around two hours. Everything was fitted neatly and professionally, and the area was left clean and tidy afterwards. Highly recommended – a hassle-free experience from start to finish.

22 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Raj, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Max. Thanks for the recommendation and for choosing Evolution Soutions.

Rated 5 out of 5 stars

Jake was a helpful engineer very…

Jake was a helpful engineer very polite, talked us through everything

19 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Louise, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Jake. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

They arranged installations swiftly

They arranged installations swiftly, within a week . Always provided updates and when they would arrive .
Arrived when they said . Perfect installation, clean and tidy .
A job well done !! Thanks Gavin

17 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Gavin, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the team. Thanes for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Easiest company I have ever had to work…

Easiest company I have ever had to work with, highly recommend. Cameron installed our charger and despite having a tricky area to work with he installed impeccably and kept us informed along the way. Thank so much for making the install so easy.

19 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Nazrahna, thanks so much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and that we were able to locate the charger where you wanted it, we will be sure to pass this feedback to Cameron. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ben was fantastic

Ben was fantastic. He was efficient and got the job done in no time.

18 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Neil, thank so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Jake the installer/repair engineer is…

Jake the installer/repair engineer is an asset to the company. Professional and polite. Couldn't ask for better service. Top man, thank you.

18 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi customer, thanks for taking the time to leave this review, it's much appreciated, we are delighted that you had an excellent experience and will be sure to pass this feedback to Jake. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

First class serviveu

Great communication excellent install

17 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi harry, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

The charger was installed by Conor at…

The charger was installed by Conor at our house in Leeds. Excellent experience. Very professional. Great job.

17 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi John, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Conor. Thanks for the recommendation and choosing Evolution Solutions.

Rated 5 out of 5 stars

Quick efficient installation.

John was a quick efficient and excellent knowledgeable electrician and with a pleasant manor talked my way through the whole App and process. Arrived as sated, and very professional. Even took time out to say hello to our dog. Excellent 5 stars.

17 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Mr K L Tomlin, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to John. Thanks for the recommendation and choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service

Jake was fantastic, he was extremely polite, professional and lnowledgable, both in person and on the phone. He explained the process before and after, as well as assisting in setting up the App and linking my vehicle. An excellent service and highly recommended.

15 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Lee, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Jake. Thanks for the recommendation and choosing Evolution Solutions.

Rated 5 out of 5 stars

Had a brilliant engineer John

Had a brilliant engineer John, he surveyed our property within a few days we were given an appt. Same engineer came down , done some civil works for us and installed the charger. He was excellent. The attention to detail and time he took was extraordinary. Really impressed and very happy with the installation l.

10 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Umar, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to John. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent Service

Clear and regular communication from Evolution Solutions throughout. Engineer/electrician Jake contacted to inform of planned arrival time. Professional, tidy and knowledgeable. Walked us through setting up the app and using our new charger. Excellent service

11 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Kristina, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Jake and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service ,very prompt and…

Excellent service ,very prompt and professional , Amy answers all queries and updates via emails and Max who came to install was very good

9 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Mr/Mrs Joshy, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Amy and Max. Thanks for choosing Evolution Solutions.

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