EverTrust Estate Planning Ltd Reviews 

174
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, noting their professionalism, pleasant demeanor, and extensive knowledge. Many highlight the seamless user experience, finding the entire process easy, straightforward, and stress-free from beginning to end. Reviewers also appreciate the efficient customer support, prompt responses, and clear communication at every stage of their interaction. People also felt listened to, with staff providing knowledgeable advice and guidance without any pressure, making even complex matters understandable. The company's ability to accommodate customer needs and provide thorough explanations was frequently highlighted, ensuring a very positive overall experience.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication before and after... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy,... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service from both Dan and Spike. There knowledge and information were second to none and both very pleasant. I would highly recommended this company to my friends and family. Fabulo... See more

Rated 5 out of 5 stars

Would definitely recommend. I received the NHS discount for my Will and, following the initial discussion, decided to set up an LPA as well. The service was seamless from beginning to end at every sta... See more

Rated 5 out of 5 stars

We were pleasantly surprised with the experience we had with Evertrust Estate Planning. The guys were very informative and kept us up to date with the progress of our case. We will be passing on their... See more

Rated 5 out of 5 stars

The whole process has been made easy for me, everyone I have dealt with has made me feel like no question was silly and even responded to by email and also telephone call when needed. Spike you have b... See more


Company details

  1. Estate Planning Attorney

Written by the company

Our aim is to make writing your property trust will and LPAs as stress-free and simple as possible, it will protect the ones close to you from extreme financial loss and insecurity. At EverTrust Estate Planning Ltd we will take you through a simple step-by-step process to setting up your property trust will, LPAs and all of the services essential to protecting your estate and well-being. Our process is to ensure that everything you own is dealt with professionally and to tailor to your exact needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

I decided after a death within the…

I decided after a death within the family that I needed to get my affairs in place for when it is my turn because death will come to us all,rather than leaving things until you are too old when things are more difficult to talk about. Initially I was more interested in having my will sorted. I saw Estate Planning was giving NHS staff a reduction on FB so I phoned them. Dan was great he explained everything so simply and he also talked me through Lasting Power of Attorney again Simple to understand. So this was my opportunity to get both sorted. Everything was done through email with full explanation. It has taken longer to sort it as I’ve been a bit slow at getting the details required to sort the paperwork. Spike has been very patient and very helpful. I’ve now got the paperwork for all necessary people to sign and it was as simple as that. I did pay the fee on my first phone call to Dan and yes I was a bit worried, but no they have done everything and now my daughters won’t need to worry if I lose my capacity or when I die. Thank you so much

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I found the whole experience of producing a Will and 2 POA’s very easy thanks to the staff at EverTrust Estate Planning. They were professional, extremely helpful, knowledgeable, polite and considerate. I would highly recommend this company.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

I recommend Ever Trust Estate…

I can't recommend Ever Trust Estate Planning highly enough, I had been thinking about my will & POA for some time but very wary of doing it over the phone with a company that i hadn't heard of, so after doing some research i made the call & spoke too Dan who put me at my ease, i then dealt with Spike which felt as though he was holding my hand throughout the process. I was repeatedly informed by Spike there are never any stupid questions, he was always there and responded to my calls and emails in a timely response. The POA wasn't as complicated as I thought it would be as it came with an advice sheet for who and were to sign and if there were any errors Spike was there with lots of reassurances.
If you need reassurance, Professionalism and Efficiency this is the firm for you and i wouldn't have any second thoughts about referring them to my friends and family.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

The team at EverTrust made the process…

The team at EverTrust made the process of writing our first will simple and fast. They were professional and friendly, explaining everything as we went along. Any additional costs were explained and we were given the choice about additions without feeling like we were being upsold constantly, there was no pressure. Reassuringly, EverTrust are there for us for any queries or changes even after the will has been written, and are super responsive.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Spike was amazing - Incredibly helpful and quick to respond to all of my questions. Nothing was too much trouble. Excellent service, I would highly recommend him.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Whilst my will is relatively simple, I have a large family to navigate and the whole team have been incredibly helpful, especially Spike, making the process easy and without complication. My POA has also been organised, the documents came with a key for who and where to sign (from previous experience I know how complicated I found this) and reduced a lot of anxiety about it. When I realised I had made an error after finalising the documents, it was dealt with swiftly and without any criticism which I appreciated. I would definitely recommend this company.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We would absolutely recommend using EverTrust Estate Planning. From start to finish, the whole team have been very helpful, patient and knowledgeable in preparing our Wills and our POA's.
No question is unanswered and emails are always responded to very quickly.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Spike was really helpful and went above and beyond in assisting my wife and I.
Could and would recommend the Company.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Friendly, no nonsense approach, delivered as promised, even going above and beyond when I had left it to the last minute to ask for the paperwork to be sent out. My will and LPA aren’t complicated, and neither was the process of getting them done. Many thanks

11 July 2024
Unprompted review
Rated 4 out of 5 stars

Timely responses

Timely responses! Both Rhys and Spike did exactly what they said they would in the timescales given.
I had a very simple will, with few changes to previous arrangements but they were carried out without fuss and any questions I asked were explained simply. As a Forces Veteran and NHS employee I got a discount which was very much appreciated.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, details taken over the phone and email, wills prepared for reviewing, any changes immediately sorted. Wills posted and received promptly. Love the no fuss approach.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

I have recently completed my WILL with…

I have recently completed my WILL with EverTrust Estate Planning Ltd. The process was quick and simple and extremely affordable, especially with the great NHS discount offered.
Daniel and Spike were both professional and efficient in responding to my questions and preparing the documents.
I was apprehensive to begin with sharing details over the phone. the reassurances given and the prompt service made me feel at ease. I added an additional Severance of tenancy as advised, due to my circumstances. This was explained really easily and the benefits this would add for me.
I would thoroughly recommend their service to others and already have.
Thank you both for your help and support. I will definitely use this service again in the future.

Nothing was too much trouble!! Excellent.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Will services

Excellent professional service for my WILL writing which I had put off but you made it so easy for me and with NHS discount even better value. Thank you for all your help and guidance thoroughly recommend your excellent service.

7 June 2024
Unprompted review

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