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everlastingcandleco.com Reviews 

4
•
TrustScore 3.5 out of 5

3.6

Candle Store
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Company details

  1. Candle Store
  2. also in
  3. Home Goods Store
  4. Lighting Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.6

All reviews

(4)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

I purchased the Neva collection set…

I purchased the Neva collection set with pristine oil and funnel at a cost of $104.00. I followed the directions for use and when I lit the “rods” or candles, the flames were unruly with billowing black smoke. This was a pricey set and definitely not as advertised, “clean and soot free”. I contacted the company for a refund and I am awaiting a reply. It appears I will have to pay the return shipping fee which I feel is a bad customer service policy.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

It's a beautiful product and I was kept up to date with dispatch and shipping. There was an issue with delivery — the courier's fault — and Everlasting Candle handled it promptly and professionally.

4 February 2026
Unprompted review

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