Everand has numerous problems. Forget using it with an iPod - it now requires version 16, which is not available. Sometimes it chokes part-way through a book ... telling you your internet connection i... See more
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Before Scrib'd separated it's books section into Everand it used to be fantastic. A great affordable way to read and listen to many titles. The new plans are really awful. I'd rather keep my unlimited... See more
The price is not at all justified. The £10.99 p/m plan includes just 1 title, which anyone could easily finish on a day. I subscribed to read a dramatized audio which comes in parts, so essentially I... See more
Company replied
I’ve been a loyal Everand user for years, but the platform has changed significantly for the worse. When I first joined, subscriptions allowed unlimited reading. That was later reduced to three books... See more
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Company details
Written by the company
Meet Everand, your new digital library for ebooks, audiobooks, magazine articles, podcasts, newspapers, and sheet music. Everand’s digital library includes bestselling and trending audiobooks and ebooks in every genre, including: • True Crime • Fiction • Personal Growth • Science Fiction • Biography • Health and Wellness • Personal Growth • Children • Cookbooks • Entertainment • Travel • Celebrity Narrated Memoirs • Religion and Spirituality • YA • Self-Help • Romance • Business • Politics • Current Events An Everand subscription also includes access to: • Sheet music selections that cover every musical genre, instrument, and difficulty level. Play the classics or explore current hits from popular artists. • Articles from hundreds of magazines including People, Time, The Atlantic, Entrepreneur, and more. • Access to millions of documents and professional content on Scribd and SlideShare. All content read or listened to on Everand can be synced across multiple devices, and there are special features that are included in your subscription at no additional cost, including: FEATURES FOR THE AUDIOBOOK LISTENER • Customize your narration speed • Set a sleep timer • Download audiobooks to listen offline FEATURES FOR THE EBOOK READER • Download ebooks to read offline • Make notes and annotations, and add bookmarks • Customize your font size, type, and background color • Choose horizontal or vertical page scrolling Our monthly subscription starts at $11.99 and automatically renews unless the subscription is canceled at least 24 hours prior to the next billing date. • Payment will be charged to your Google Play account at confirmation of purchase. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. • A subscription includes access to Everand, Scribd, and SlideShare through one monthly payment of $11.99. Download the free Everand app and start listening and reading today! Our privacy policy can be found at https://www.scribd.com/privacy Our terms of use can be found at https://www.scribd.com/terms
Contact info
460 Bryant Street, #100, 94107, San Francisco, United States
- socialsupport@everand.com
- everand.com
1.3
Bad
260 reviews
Replied to 72% of negative reviews
Typically replies within 24 hours
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It's really unfortunate
It's really unfortunate. I absolutely loved everand and scribd but since they have changed their pricing model which now limits access to books, I no longer see the value in paying the same price for far less benefits. It seems a though they adopted a similar model to Audible. I'm highly disappointed
27 July 2025
Unprompted review
Reply from Everand
Hi there, Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much.
Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions.
With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return.
We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs.
Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team.
Thank you for being part of the Everand community. Please let me know if I can assist with anything else!
Nearly ALL books are premium now - even OLD ones!
I used to have a subscription to Everand and, having tried Amazon Unlimited and not finding decent books to read, I returned, only to find the whole system has changed!
I don't listen to audiobooks but I enjoyed the fact that I could download a book and, if I didn't get on with it, I could "return" it and get another - not any longer!
Although they say they have a vast amount of books in the unlimited category, there are none that are worth reading and none in the historical fiction category that I enjoy, and yet "old" books written by authors no longer with us, are classed as premium titles - why???
It's now a nightmare to find anything worth reading, since the filter only allows me to look at a certain genre of books - romance, thrillers, autobiographies and sci-fi/fantasy, and not necessarily books I, personally, would be interested in.
I used my "unlock" for this month on a book I no longer want to read and now have to wait until next month to find another - how stupid!!
I will be cancelling my subscription, which is a great shame because I love the access to Scribd content.
27 July 2025
Unprompted review
Reply from Everand
Hi there,
Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much.
Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions.
Any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return.
We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs.
Your feedback is invaluable, and we’re committed to evolving based on what our community shares.
If you’d like to discuss further or request a replacement for the unlock of the title you did not enjoy, please submit a ticket directly at http://bit.ly/social-support-help
Thank you for being part of the Everand community. Please let me know if I can assist with anything else!
I wanted to read the book Les Ames…
I wanted to read the book Les Ames Grises and I got an interpretation or review of the book. I had subscribed to one book a month. When I tried to cancel, less than 30 minutes later, I immediately got a bill for $21.00. In and out in less than one wasted hour. Bad.
7 February 2025
Unprompted review
Reply from Everand
Hi Lucas, thank you for reaching out about this! We understand your concern here, and we're so sorry for the trouble.
We want to clarify that we do not charge members for canceling their free trial. Members can cancel at any time and will no longer be billed after their current billing period. I'd also like to clarify that our current plans do not cost more than $16.99 USD/month, while the Standard plan that you referenced costs $11.99 USD/month.
If you were billed after canceling then we want to look into this for you, so please use this link to open a ticket with our support team: http://bit.ly/social-support-help.
Thank you again! -MW
Everand's advertising is deceptive
Everand's advertising is deceptive. When on their website, many varied and known authored books appear on a search. But as a member, when I search with the name of a book, I get non-relevant titles and a limited range of results, while titles I want are hidden behind a 'not available now' wall. It is apparent that I no longer get value from their product. It's like going to a buffet and being told that the grilled salmon is not available until you leave and come back again with another entrance fee. It's preposterous! It's better I buy a title on kindle or audible, at least it's mine for life and it does not appear and disappear. Thier model is not going to be sustainable in the long term. They have totally deviated from the value proposition I saw 6 years ago. They normally respond with some blah blah blah about fair use but I don't get access to even my saved books. They do not give what they promise and in that way appear very deceitful to me.
15 July 2025
Unprompted review
Reply from Everand
Hi there,
Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much.
Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions.
With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return.
We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs.
Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team.
Thank you for being part of the Everand community.
Better customer Service
I was being charge every month $8.99 for Scrild account and $11.99 for Evarand. Last month I cancel $8.99 membership. This month charge $11.99 and I there is no account. Trying to get intouch with customer service is joke. I will stick with Audible.
6 July 2025
Unprompted review
Reply from Everand
Hello Mildred, thank you for reaching out about this!
We completely understand your concern regarding duplicate charges. Since we do not charge subscriptions for each service, as a Scribd, Inc. subscription provides access to Scribd, Everand, and SlideShare, it sounds like there's another account we need to locate.
Can you please open a ticket with our support team using this link: http://bit.ly/social-support-help?
Once you do so, we'll gladly work with you to get this resolved as soon as we can. Thanks again! -MW
Adequate selection, glitchy app, abysmal customer service.
I responded to an ad offering a 30 day trial to Everand. While I appreciate the pricing and am comfortable with the (albeit weird) business model, the glitchy app, lack of online listening options, and nonresponsive customer service had me cancelling the service before my 30 days were even up. I accidentally picked up the ebook version of an audiobook I wanted, so I grabbed the audiobook and shot the team an inquiry. Aside from an automated response, I never heard anything back. Listening was okay...when the app worked, but I couldn't figure out how (or if it's even allowed) to listen on my computer, which was frustrating. Once I'd finished that title, rather than running the risk of being billed for an underwhelming service with poor customer support, I cancelled. I listen to enough audiobooks while traveling that I'd definitely try the service again if they made the app more reliable and bothered to handle customer service inquiries, but until then I'll just stick with the other options out there.
6 July 2025
Unprompted review
Reply from Everand
Hi there, Thanks for reaching out! We would be happy to look into this for you. Please reply with your 7 digit ticket number for us to further assist! Thanks! -GT
Everand is now dead
Use to love Scribd and Everand for the ability to try lots of titles in a single month, unlike Audible. Since Everand moved to their rip off new pricing model, I cancelled. They have ruined their business model and unique selling point over Audible and it is very poor value. And, unlike Audible they don't even let you keep any books after pausing your subscription.
6 July 2025
Unprompted review
Reply from Everand
Hi there, Thanks for your feedback!
We aim to make our users' experience with Scribd, Inc.'s library of products more enjoyable for everyone. I've cataloged your feedback so our product team can review it and work towards improvements.
Thank you again for providing this feedback.
Not worth it
Not worth it, unless you're a fan of bait-and-switch services. As soon as I signed up for the 30 day free trial every book in my saved list became unavailable until the end of the month--conveniently when I would start being charged. They also lock your account after they've decided you've read too many books--in my case just one---which, no offense to anyone, but it doesn't take me a month to read a 300 page book...? And shouldn't readers be allowed to go back and forth between multiple books, especially if they're doing research or just enjoying a flip-through? As for customer service? Just an endless loop of automated responses so good luck with that. Save your money and stick to the Internet Archive's huge and free library for now, as most of these subscription services are little more than attractive scams these days.
1 July 2025
Unprompted review
Reply from Everand
Hello, thank you for taking the time to provide us with this feedback.
We apologize for any inconvenience this may have caused you, as there are numerous factors that can affect book availability each month.
If you've opened a support ticket with our team we'd be happy to provide additional information on this if you could update your review with that ticket # then we can ensure we follow-up with you as soon as possible. Thanks again! -MW
This is no longer worth the (or any)…
This is no longer worth the (or any) money. Maybe 2-3 dollars a month, but that's it. I suspect they are going to go out of business with these changes because it is not worth what they are charging. It's like they don't understand their customers. I gave it a try, but after having the service for years, I'm going to be canceling. Way to scam your customers.
27 June 2025
Unprompted review
Reply from Everand
Hi there, Thanks for your feedback!
We aim to make our users' experience with Scribd, Inc.'s library of products more enjoyable for everyone. We are sorry to hear of your disappointment. Your feedback has been passed along so our team can review it and work towards improvements.
Went From Great to a Complete Scam
I used to love this service back when it was Scribd. The subscription gave you unlimited access to books, and even the free trial was decent — you could actually explore and read like a normal person.
Now? It’s a total scam.
Everand gives you a “free trial” that only lets you unlock ONE book. And guess what? If you cancel — even though it’s a FREE trial — they take that one book away. So you basically get nothing.
But it gets worse. Even paid subscribers now only get one unlock at a time. I tried reading a book series, got hooked on book #1, then suddenly the rest of the series is “unavailable until your subscription renews.” So unless you want to wait a month between every book, you're out of luck.
This company went from offering real value to tricking users with locked content and fake trial offers. It’s frustrating, it’s misleading, and it’s honestly insulting to long-time users who remember how good it used to be.
Don’t waste your time or your money. This isn’t a reading service anymore — it’s a pay-to-unlock scam.
25 June 2025
Unprompted review
I really loved the old Everand
I really loved the old Everand. I had a legacy subscription and was told I needed to upgrade in order to “unlock” titles. I did. Now the titles I was previously reading/ listening to are locked! I only get a certain amount of unlocks a month so I either spend them on new titles or the ones I was ALREADY reading. If I had know I would lose nearly my whole saved library I would never had switched. The kicker is I had to spend more money to upgrade. Terrible way to treat loyal customers.
21 June 2025
Unprompted review
I've been a customer for years but have…
I've been a customer for years but have now cancelled forever. The new subscription system frankly sucks making Audible Plus a much better option. There is a much higher quality of content on Audible and it is now far better value. I bet Amazon are rubbing their hands together in glee since Everand have effectively removed themselves from the marketplace.
16 June 2025
Unprompted review
Reply from Everand
Hello Pam,
Thank you so much for taking the time to share your detailed feedback. I completely understand how disappointing it is to see something you’ve cherished transform, especially when Everand provided a unique experience that you enjoyed so much.
Our decision to change the system was not made lightly. We’ve heard from many in our community about the need for more transparency and a broader selection of bestselling and new release titles. While the previous model allowed extensive access, it often came with hidden limitations, like sudden content unavailability or access throttling, which we know caused frustration. The new unlock system aims to provide more control and predictability, so you can select the books you want without those unexpected restrictions.
With Everand, we’re committed to offering competitive pricing while delivering great value. Subscriptions start at just $11.99 USD/month for access to 1 premium title, compared to similar services that often begin at $14.95 USD. Our Plus plan, at $16.99 USD for 3 premium titles per month, provides even more value compared to other platforms, which typically charge $22.95 USD for only 2 titles. Additionally, any titles you unlock remain accessible for the duration of your subscription, and if you ever need to cancel, they’ll still be there if you decide to rejoin with the same email. This means you’ll never lose your favorite reads or listens if you return.
We’re also excited to be expanding our catalog to include over 150K new titles, in addition to the unlimited content: https://everand.com/unlimited, so there’s even more to explore and enjoy. We recognize this is a significant shift and may feel like a step away from what made Everand special. We’re incredibly grateful for the time you’ve spent discovering hidden gems on Everand, and we’re truly sorry if the new system doesn’t align with your needs.
Your feedback is invaluable, and we’re committed to evolving based on what our community shares. If you’d like to discuss further or share additional thoughts, please respond to this message and I’m happy to share this feedback with our internal team.
Thank you for being part of the Everand community. Please let me know if I can assist with anything else!
-GM
Everand used to be grand
Everand used to be grand. When I switched to the new plan, I was shocked to discover that the 100's of books I have save but have not read were locked! I had understood that new releases and top sellers would be locked not nearly everything in the catalogue now matter how old or retread. What a scam. They took away the best part of being a member and turned the app into Audible light. At least, with Audible, you keep your books even if your membership lapses. And you can buy additional books on sale. I am going back to Audible when my membership at Everand expires. They are not honest.
4 June 2025
Unprompted review
New pricing structure is a joke
I've used this company for years and it's been excellent value for money despite glitches and a disappointing user interface in the app. However, their new pricing model is an absolute joke. They now want £10.99 a month to read or listen to one book. They try to make out that this is a 'simplification' of their pricing structure, which apparently people found 'confusing' before, but seriously, there was nothing at all confusing about being able to read or listen to as many books as you liked from their whole catalogue! What is confusing is why anyone would want to pay this amount of money for one book when there are far cheaper services out there with a better user experience.
1 June 2025
Unprompted review
Reply from Everand
Hello Jo,
Thanks for reaching out.
We are so sorry you've encountered glitches with our app. We would love to troubleshoot this with you directly and answer your questions about our service. We will just need to take a look at your account to best answer your inquiry and troubleshoot. Please open up a support ticket here: bit.ly/social-support-help. This ticket will go directly to my inbox so I can get this handled for you as soon as possible. I will be actively monitoring my inbox for your email.
-GM
I made the choice for 1 star because…
I made the choice for 1 star because zero, and negative numbers are not an option. The application will frequently re-lock titles. You will not receive any support. My most recent issue is the new iPad. The application is now telling me there are too many devices for the book to be saved on. I was listening to it this morning. So, be careful if you have personal and work phones, or get an additional tablet. And if you travel, make sure you take everything with you so you can listen to the book you downloaded years ago.
25 May 2025
Unprompted review
Reply from Everand
Hi Gary, we're so sorry for any trouble this has caused you!
We want you to be able to enjoy titles that you've unlocked without issue, and this sounds quite frustrating.
We did not locate a support ticket under the name you provided here, so can you please file a new ticket using the form on this link: http://bit.ly/social-support-help?
If you could update your review with the support ticket # then we can ensure a specialist follows up with you. Thanks again! -MW
Furious, dishonest company
Furious. I am a legacy customer, going back to the good ole days of Scribd. Functionality is now ZERO. The company is no longer to be trusted. When I open the app I am fed random "recommendations" of the latest crap they are apparently being paid to push. I don't want recommendations, I want to read the books I search for...but guess what??!! half the time I can't find them (even books I have read before). When I do find a book... one I searched for...it is inevitably "not yet available" because the app has decided that all I get is 1-2? books per month??!! I read a book every few days! Yeah, there are books there for free: those self-published, bad-to-mediocre life improvement books that all have the same sounding title and are written by bots. Or even worse Abridged versions of books apparently created with AI---who wants an abridged version, do they seriously think people won't notice the difference. OMG!!! And this horrid new scam of a business model was just implemented without notifying the customer. No warning, no option to opt out of a yearly subscription (which I have). I have cancelled and I will NEVER go back and NEVER recommend. Thank god for the library.
And now an answer? Ha! First of all: my problem is with EVERAND...which used to be Scribd. The company forced me to switch to Everand when they suddenly just became Everand: but we were promised nothing would change.
Go and open up a customer ticket??!! What, invest more useless time in your horrible new business model? I cancelled. Just give me the money for the remaining portion of the year I paid for...because the services I paid for are no longer available. I can no longer access the books I want to read. EVERYTHING, literally everything is "not yet available". What a horrid, dystopian joke.
26 May 2025
Unprompted review
Reply from Everand
Hello Jennifer,
Thank you for your reply.
We apologize for any trouble.
Our recommended list is completely automated and based off of books/genres that you've read or saved. At this time, we're unable to manually change that list or remove it entirely and if there was a way for me to do that for you, I absolutely would. My apologies for this inconvenience! Meanwhile, you can train your recommendations by continuing to read and Save titles and our system will pick up what you tend to read for future suggestions!
We need to take a direct look at your account so we can provide you with the most accurate information.
We do understand your current problem is with Everand. Scribd, Inc. oversees three unique products: Everand is your home for ebooks, audiobooks, podcasts, magazines, newspapers, and sheet music; Scribd is a digital document library for community-uploaded content; SlideShare is a collection of community-uploaded presentations and professional content. With one account, you can access our entire product suite, although a subscription is necessary for access to premium content and features. For more information regarding our subscriptions, feel free to check out our support articles here: https://support.scribd.com/hc/articles/210134106
Again, we would still love to assist you with this directly. Please just open up a ticket here: http://bit.ly/social-support-help and we will be able to assist you as soon as possible.
-GM
It seems like you pay more and get…
It seems like you pay more and get less. It seems all of the books I want to read or listen to have to be “unlocked.” It wasn’t like that before. I canceled my subscription and will look elsewhere.
25 May 2025
Unprompted review
The finance capital leeches came in and…
The finance capital leeches came in and RUINED IT.
20 May 2025
Unprompted review
Reply from Everand
Hi there,
Thank you for reaching out!
We are sorry for any trouble. We can address any feedback you might have directly. Please open up a support ticket here: http://bit.ly/social-support-help. This will go directly to our inbox, and we will be able to address your feedback as soon as possible
-GM
HORRIBLE
They not only changed the rules and allow you to read ONLY 1 book with standard subscription and 3 with “Premium” one, but when I cancelled my subscription beforehand, even though I still had free trial for another 20 days or so, I couldn’t even use the 2 out of my 3 unlocks. In general, I wouldn’t recommend, it’s super expensive for what you get. They’ve become absolutely horrendous and disappointing. Won’t be coming back.
15 May 2025
Unprompted review
Reply from Everand
Hi Chloe,
Thank you for reaching out!
We are sorry for any trouble. We would like to look into this directly for you, so we will need your account information. Please open up a support ticket here: Please just open up a ticket here: http://bit.ly/social-support-help. This will go directly to our inbox, and we will be able to assist you as soon as possible with more information as to what happened with the unlocks.
-GM
Horrible!!
Horrible!!
When it was Scrib it was absolutely wonderful. Now I can’t even play an audiobook longer than 15 minutes and it goes to buffering. I can be right next to my connection and it’s still buffers. I would look for an alternative. It’s so frustrating. I have to turn off my phone and turn it back on again in order for it to work, half the time that doesn’t resolve the issue. I will be canceling my membership.
18 May 2025
Unprompted review
Reply from Everand
Hello Teri,
Thank you for reaching out.
I am sorry to hear you are having issues with audiobooks buffering. We would be happy to help troubleshoot this with you directly. Please open up a support ticket here: http://bit.ly/social-support-help
This ticket will go directly to our inbox, and a support agent will be able to assist you as soon as possible.
-GM
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