I bought 2 dresses and need to return them. I have yet to get any feedback from evepes.com customer service requesting a return label multiple times. It's been over 2 weeks since I received them. 30... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m in AL; it looked like the shipment originated in SC. I had ordered the dresses for Easter weekend. They arrived the Monday AFTER Easter. Speedier delivery would have been nice! But the clothes are... See more
I am so unbelievable pleased with my two purchases!!!! After purchasing several items from other, online stores, I was EXTREMELY disappointed in both the quality and fit, with an extra-large looking l... See more
Took forever to get merchandise and they sent two of the same item and charged me twice. Sweater was ordered December 12,2024. Received January 9, 2025. Need to send the second one back and get a r... See more
No Customer Service Buyer Beware!
I bought 2 dresses and need to return them. I have yet to get any feedback from evepes.com customer service requesting a return label multiple times. It's been over 2 weeks since I received them. 30 day return policy so time is of essence. I feel like I've been swindled. Once you buy it I hope you like it because apparently there is no way to return your purchase.
Cannot return wrong size
I ordered 8 pieces of clothing based on my size and 6 came too small. I saw on the website that they offered easy returns, so contacted them requesting an exchange. They told me I would have to pay shipping and I said it was fine. There response was that they would offer me a 20 dollar refund for 125 dollars worth of clothing, no offer of an exchange. In their return policy, I neglected to notice #2 - "Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference, this is inevitable."
Beware of this company
I bought 2 dresses and asked to return one because it was not as expected. Too long and too small, I told them I wanted to keep the other one but return this one, they refused to let me return it and offered me $11 credit on $57 dress. Will never buy from them again. Beware of this company!
I ordered a dress for my daughters…
I ordered a dress for my daughters wedding and the communication was terrible. I was unable to speak to anyone to get an exact date of when it would be sent, i had other items with the purchase too. I could not take the chance that it wasnt going to be here in time if it needed any alterations etc. I offered to pay for expedited shipping, whatever it took. I loved the picture of the dress, it was beautiful. I ended up cancelling the whole order and now I am tasked with finding an appropriate dress. I work full time so this is a very frustrating situation. Extremely disappointed!
Expensive return!
My dress from Evepes was too small. I typically wear a medium, but it did not fit. It took multiple emails to obtain the return address, and it ended being in Dubai. The cost to return it would have been $269.00. More than 3X the cost of the dress. They have offered a $18 credit for a $60 dress. Beware!
I love what I ordered
I love what I ordered. The sizing is very small for a large. It doesn’t fit at all. Wish I could return this dress for an xlg. Do feel the delivery was long also.
I ordered from this company because the clothes seemed to be quality but were not as advertised.
I ordered from this company because they advertised that the clothes were made in South Carolina, and a rayon blend. None of this was true. Clothes had Made in China tag, and no fabric tag but were clearly polyester. Sizing was off too. They also advertised easy returns however nothing was easy. They wanted me to keep the dress that didn't fit and offered me a refund of 20% of what I paid. I told them that none of the info in their ad was accurate and that was not acceptable. After considerable back and forth, I got 90% of what I paid but shipping to Dubai cost a lot; they did not cover that.
It is a pretty dress
It is a pretty dress. I look forward to wearing it. I also appreciated the shipping updates.
Liked my purchases
Liked my purchases, especially the pants outfit. Received many compliments
Opened it Tuesday afternoon and played…
Opened it Tuesday afternoon and played an orchestra concert in one of the dresses Tuesday night. Cool, comfortable and pretty!
Late delivery, too small
Items arrived too late for function (took almost a month for delivery) and were too small. Could not find a way to make a return. Customer service was NOT available to assist. Will never order from this company again and will not refer anyone else.
Took weeks to receive Items
Took weeks to receive Items. Items are not at all as they appear online. Very unhappy with the quality. Have attempted to return items for 11 days with no progress. Will NEVER order again! BEWARE!! DO NOT ORDER FROM THIS COMPANY!!
product as pictured
Love the product and it came sooner…
Love the product and it came sooner than expected.
Both pieces fit perfectly
Both pieces fit perfectly. Very satisfied with this purchase.
I received an order and I am attempting…
I received an order and I am attempting to find guidelines for return. Their guidelines are stated however when you try to contact "customer service" because that is required for return, it's impossible to find. The attempt goes nowhere.
Save your money...this is apparently a scam.
Order a size larger
Love the look and quality of the dresses. Only issue is they run a size small. Order up a size. Easy to work with on getting replacements.
you have a hard time returning a item.There was no item number on my package to start a review.The dress was so small i could not get it over my head.I want to return it but no item number.
I want to send back dress but no item number to fill out return.
Slow Train
I’m in AL; it looked like the shipment originated in SC. I had ordered the dresses for Easter weekend. They arrived the Monday AFTER Easter. Speedier delivery would have been nice! But the clothes are beautiful. Met/exceeded expectations!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








