I am old and find all this confessing. Your AI was helpful but quit before I was through . Still not sure if I actually have tickets. But I feel sure when I show my emails some one at OsF will be abl... See more
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Review summary
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Reviews shaping this summary
Couldn't see which seats in the section and row. Difficult to figure out how to save my tickets for retrieval at the venue.
I'd like to see my tickets and get them from the confirmation page.
This dynamic pricing or whatever it’s called has to stop, at least the resale is being managed well and resale isn’t crazy priced.
Company details
About Event Tickets Center
Written by the company
Experience is everything.
At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.
We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.
From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.
Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center - Connecting You with the Tickets You Need
Written by the company
- Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.
Event Tickets Center 100% Guarantee
All orders are backed by our 100% guarantee
You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes:
(1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof.
(2) 100% refund for a cancelled event does not include shipping.
Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.
Contact info
3.1
Average
64K reviews
Asks customers to review
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Easy to navigate
13 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have not yet received the tickets…
I have not yet received the tickets even though it says they are available.
12 September 2026
Reply from Event Tickets Center
Hello Mason!
If you are having trouble claiming your transferred tickets please feel free to reach out to our support team for assistance. They will be happy to help and can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
Easy transaction
It was easy to buy the tickets and see the floor plan. The email reminders were great and they were easy to bring up at the event to get in the door. I also liked the security measures they took for the tickets.
11 September 2026
Reply from Event Tickets Center
Hello Daniela!
Event Tickets Center is a live secondary ticket resale marketplace based in the United States, and all prices displayed across our platform and throughout checkout are listed in U.S. Dollars (USD). Our marketplace identity and pricing terms are clearly disclosed across our site to ensure transparency before an order is confirmed.
Never got our tickets & missed event
Never got our tickets. Missed our event. Very disappointed. Felt like we got scammed but it was just incompetence.
13 September 2026
Reply from Event Tickets Center
Hello Lori!
We're sorry to hear about the issues with your order. As a live secondary ticket marketplace, orders placed on our site are fulfilled by verified seller partners. On rare occasions, a registered third-party seller may encounter unexpected inventory shortages or venue allocation issues that prevent an order from being delivered. Whenever an order cannot be fulfilled, it is completely covered by our 100% Buyer Guarantee for a full refund. Looking over your order notes we can see that once the delivery deadline for the seller to provide the tickets passed our support team attempted to source alternative tickets from another seller but none were available. Because the tickets could not be replaced a full refund was processed in accordance with our guarantee. We do apologize for the inconvenience.
Simple and quick
13 September 2026
What in the World is a Shared Ticket purchase????
I wasn’t informed of the tickets I was purchasing was or what a shared ticket purchase is???!!!!! I thought I was purchasing tickets from The Dr Phillips Center not a third party!!!! I am very irate this was NEVER explained!!
13 September 2026
Reply from Event Tickets Center
Hello A.L.!
To help clarify, Event Tickets Center is a live secondary ticket marketplace and not a direct venue box office or primary ticket provider. Tickets available on our site are listed by verified seller partners. To ensure transparency, our status as a secondary resale marketplace is disclosed across our platform, including at the top of every page on our site and throughout the checkout process before a purchase is completed.
Bought tickets over a month ago and…
Bought tickets over a month ago and they randomly canceled me and refunded my ticket the week of..
13 September 2026
Reply from Event Tickets Center
Hello Andrew!
We're sorry to hear about your order not being able to be filled. As a secondary ticket resale marketplace, Event Tickets Center connects fans with verified seller partners. While the vast majority of orders go smoothly, seller partners occasionally face unexpected inventory shortages or venue allocation issues that prevent an order from being fulfilled. When this occurs, our 100% Buyer Guarantee ensures you are fully protected with a complete refund.
First ticket wasn’t delivered on time…
First ticket wasn’t delivered on time for today when there was plenty of time for it to be delivered, I was excited and looking forward to seeing Don Giovanni but ended up disappointed. This was my second purchase for Friday’s show and hopefully this one is actually on time
13 September 2026
Reply from Event Tickets Center
Hi Alex!
We're sorry to hear there were issues with your first purchase. As a live secondary ticket marketplace, orders placed on our site are fulfilled by verified seller partners. On rare occasions, a licensed third-party seller may encounter unexpected inventory shortages or venue allocation issues that prevent an order from being delivered. Whenever an order cannot be fulfilled, it is completely covered by our 100% Buyer Guarantee for a full refund.
Reply from Event Tickets Center
Hello Jasper!
Event Tickets Center is a secondary ticket resale marketplace. We connect fans with verified seller partners, and our marketplace identity is clearly disclosed across our website and throughout the checkout process. To give our buyers complete peace of mind, every confirmed order is backed by our 100% Buyer Guarantee, which ensures you will receive valid, authentic tickets in time for your event or a full refund.
If you have questions concerning your purchase or need assistance with your tickets please let our support team know. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
Reply from Event Tickets Center
Hi Patricia!
As a live secondary ticket resale marketplace, prices on our site are set by verified seller partners based on market demand and can be higher or lower than face value. We display all-in pricing throughout checkout so all fees are fully visible before purchase.
Looking at the notes on your order we can see the tickets were transferred on 9/12 ahead of the 9/13 delivery date. If you did not receive the tickets you purchased please let our support team know. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
How easy it was to purchase the tickets
13 September 2026
There was zero problem in you taking my…
There was zero problem in you taking my money for my orders. However, there are all kinds of problems when I try to view my tickets, which has not been able to be rectified yet. It’s just amazing how the technology always works easy for the person taking the money and not so easy for the person trying to get what they paid for.
13 September 2026
Reply from Event Tickets Center
Hello Brad!
We're sorry to hear your frustration. Reviewing the notes on your order we can see the tickets were transferred to you within 10 minutes of checkout on 9/13. We can also see our Support Team advised about the tickets being accessed through the MLB app which is a requirement for entry set by MLB for their events. If you need additional assistance with your purchase please do not hesitate to reach back out to support. In addition to the chat they are also available either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
Easy to use screen sites and diagram of…
Easy to use screen sites and diagram of seating
13 September 2026
Can't get my tickets downloaded
Can't get my tickets downloaded. Please give me my money back
13 September 2026
Reply from Event Tickets Center
Hi Connie!
We're sorry to hear you're having trouble claiming your transferred tickets. Please reach out to our support team directly for assistance. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
Very confusing getting the tickets
Very confusing getting the tickets. You have to navigate through multiple emails from different addresses to end up finding your tickets.
13 September 2026
Reply from Event Tickets Center
Hello!
If you need any assistance with your tickets please do not hesitate to let our support team know as they would be happy to assist you. They can be reached either by email at customersupport@eventticketscenter.com or by phone at (855) 261-6909 and are available daily from 10:00 AM to 9:00 PM EST.
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