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EventDecorShop Reviews 

745
•
TrustScore 4.5 out of 5

4.5

Wedding Store
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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders arrive promptly and items match their online descriptions perfectly. People also highlight the outstanding quality of the merchandise alongside very competitive and remarkably reasonable prices. Many buyers often express satisfaction with how smooth it is to place orders and find exactly what they need for events. However, some people mentioned recurring issues with receiving incorrect items, wrong colors, or unexpected sizing discrepancies. Additionally, some reviewers were not happy with unexpected delivery delays or complete orders failing to arrive on time.

What people talk about most

Product

Consumers find product to be largely a source of satisfaction, frequently highlighting great quality items at... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt arrival times and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the fantastic materials,... See more

Order

Customers had ambiguous experiences with ordering, as many reviewers praised the fast delivery and efficient... See more

Price

Reviewers express high satisfaction regarding the affordable costs, frequently praising the very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had ordered silver foil tablecloth and I contacted the texting service to double check a couple of queries I had and got a prompt response. Only one of the questions they weren't sure about,... See more

Rated 5 out of 5 stars

I'd been looking for dining chair covers for some time. A friend recommended your site. I'm very pleased with my purchase. The covers arrived on time well packed and a brilliant fit. I would recommend... See more

Rated 5 out of 5 stars

Excellent service, ordered at 1pm, goods arrived the next morning. Great choice of linens, good quality, very competitive pricing.

Company details

  1. Wedding Store
  2. Balloon Store
  3. Party Store
  4. Wedding Service

About EventDecorShop

Written by the company

Contact Us Table Decor Chair Decor Venue Decor Catering Linen Hire

About Event Decor Shop

Event Decor Shop is a family-run company that specialises in wedding and event decor products including tablecloths, flower wall panels, chair covers, chair sashes & bands, table runners, linen napkins, backdrops, feathers, and much more. We welcome orders from the public and businesses, with trade accounts available.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

745 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(745)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I asked to change the arch but didn't…

I asked to change the arch but didn't get an answer

14 May 2025
EventDecorShop logo

Reply from EventDecorShop

Hello Mariya,
We cannot find any communication from you.
Please send an email to our team via info@eventdecorshop.co.uk, they'll do all they can to assist you.

Kind regards.

Rated 4 out of 5 stars

After sales responseThe response after picking up the…

The response after picking up the order. We were able to collect from premises. once arriving home we notice on one of the flower panels the flowers had holes and were slightly stained. We had travelled a great distance to pick up order. I contacted customer services immediately and this was resolved fairly quickly.

8 May 2025
Rated 5 out of 5 stars

Chair hire

Wonderful experience and customer service. I initially spoke to Joseph, who was more than helpful. I will definitely recommend to friends and family, or anyone I know that would need to hire furniture.

9 May 2025

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