Eventbrite Reviews 

6,149
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,662 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for being a good place to discover and join interesting events, highlighting its intuitive UI/UX and clear instructions. Many people found the site easy to navigate and the booking process quick and efficient, appreciating the convenience and straightforward ticket purchasing, making the overall user experience easy and helpful for finding various activities. However, some customers also noted difficulties with the verification methods and login process, sometimes requiring multiple attempts or finding codes in separate emails. Other reviewers experienced issues with pages not loading, the inability to purchase multiple tickets in one transaction, or confusion regarding event registration and information input.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to use and... See more

Website

Customers had ambiguous experiences with the website, with many finding it easy to navigate, book, and locate... See more

Service

Consumers find service to be ambiguous, with many reviewers praising the excellent, fast, and efficient... See more

Booking process

Users describe ambiguous interactions with the booking process; many reviewers found it easy,... See more

Product

Reviewers mention ambiguous feedback about the product, with some expressing satisfaction with the variety of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a good platform to find and join interesting events. My only gripe is that when booking from my mobile phone I need to leave the booking page to reopen my mailbox to find the six-digit code to co... See more

Rated 5 out of 5 stars

the UI/UX was interesting and clever in a way.. e.g. ticket quantities would default to reserving the minimum number in the party if a number less than that was entered...that's an elegant solution to... See more

Rated 5 out of 5 stars

I have enjoyed several Art classes via Eventbrite in the past. However, recently got confused about "Keep Your Marbles" events with classes I have paid for and thought I had 14 days from the event to... See more

Rated 5 out of 5 stars

Easy to use. There still are a few things that could be streamlined, like including the calendar at confirmation. Sometimes it is there at the start of the process, but not at the end (when one has co... See more


Company details

  1. Event Management Company
  2. Business to Business Service

Information provided by various external sources

Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(6,149)

3,923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Seemed circular

Seemed circular; I had to hit "Register" several times, and I'm not sure it really worked, that I will be sent the link to the event.

25 July 2026
Rated 1 out of 5 stars

Absolutely rubbish at event organisation!!!

My daughter booked a princess prom event in Leicester to be attended on Monday 20th July 2026 and it was paid for in November 2025.
This was for myself, my daughter and two granddaughters aged 4 years and 6 years old.
Myself, my daughter and my son’s wife arranged their summer holidays around the princess prom date. I also had a piano lesson that I had to re arrange due to the prom.
On 17th July 2026 my daughter had ‘a reminder email’ to say don’t for get the princess prom in Leicester on 20th and in brackets (cancelled)!!
That was it!
Couldn’t get hold of anyone until Monday morning when the Athena Theatre answered the phone and confirmed it was cancelled THREE months before!
The Princess Prom group confirmed that they had to cancel three months previously.
Neither were their fault that Eventbrite hadn’t bothered to let us know and you can imagine how devastated the two little girls were!
If we had been told then we may have been able to take them to a different venue.
The reaction, when my daughter eventually spoke to someone at Eventbrite, “you’ll get your money back in 10 working days”.
No apology, no caring two little girls were devastated just ‘so what’!
Abysmal company that I will never do business with again.
Disgusted grandmother.

19 July 2026
Unprompted review

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