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Company details

  1. Electric Vehicle Charging Station
  2. Electrical Installation Service
  3. Software Company

Written by the company

At EV Smart, we believe that travel shouldn't damage the earth. Our mission is to pave the way for a sustainable future by building the smartest charging infrastructure to facilitate the mass adoption of electric vehicles. Why Choose EV Smart? We are committed to creating the smartest, fastest, and most convenient way to charge your electric vehicle. Our approach is underpinned by the most comprehensive charge point management infrastructure on the market today. At EV Smart, we recognise our responsibility to the planet and future generations. That's why, wherever possible, we actively encourage our charge point locations to sign up with green energy suppliers. By doing so, we are taking concrete steps to minimise our environmental footprint and contribute to a cleaner, greener future. Our focus is on providing you with a seamless and user-friendly charging experience. From our streamlined sign-up process to the speed and convenience of our charging infrastructure, we strive to make EV charging hassle-free for our users. Your feedback is crucial to our continuous improvement. If you've experienced our service, we invite you to share your thoughts on Trustpilot. Your reviews help us understand your needs better and drive our commitment to excellence.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Just tread carefully with this company…

Just tread carefully with this company and their charging network. They take £30 preauthorisation from your bank and then charge you for the electricity on top of the £30. Then hold onto your £30 for a further 10 days. I’ve reported this to my bank and let them deal with it. But I would stay well clear of this company, I for one won’t be using them again.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

EV smart A* customer service and installation services

EV smart were given details of what I needed and from day one everyone was helpful in proposing the correct equipment, arranging the necessary documentation/authorisation. Once that was all sorted they arranged the full job from start to finish. Communication was fantastic every step of the way and never once had to chase for an update. Workmanship and tidiness was A* and I would highly recommend them to friends, family and colleagues going forward.
Customer service is definitely at the heart of EV Smart!

14 December 2023
Rated 5 out of 5 stars

Great Service

Recently had a charge point installed, the lads were great and highly professional. Wouldn't hesitate to recommend.

12 April 2021
Unprompted review

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