Eurway.com Reviews 

153
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We went to Eurway who we had previously a good experience for suggestions on finding some cool black or brown dining room chairs with chrome legs for our kitchen. They quickly made a suggestion and... See more

Rated 5 out of 5 stars

Husband purchased a desk, file cabinet & bookcase. Price was great and quality was even better. Also the 2 gentlemen that delivered and set up the items were VERY courteous, professional, took time no... See more

Rated 5 out of 5 stars

The manufacturer had our preferred fabric on back order. We elected to wait rather than take our second choice. The bed frame came from Canada , through Austin TX and then to CO. Delivery update wa... See more

Company replied

Rated 5 out of 5 stars

I was looking for a desk for a home office for my husband. I needed something thats good quality , sturdy and classy . This desk is everything I was looking for . We were a little woried to shop onlin... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Part of the Collectic Home retail operation based in Austin, TX, Eurway.com is ready to serve you with a wide selection of innovative products. Eurway is exclusively online which broadens our product offerings by adding hundreds of resources and thousands of additional products. You'll find an expanded selection of upholstered seating, office furniture, lighting products — all the newest design innovations that made Eurway a furniture business icon. Great deals can be had on Eurway.com merchandise returns and scratch-and-dent items found at our Austin Fulfillment Center.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

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Rated 2 out of 5 stars

Delay, delay, delay.

I placed my order and was notified that my "In stock" item was back ordered for about a month. I wasn't in any rush so that was ok with me. 3 back order delays later (about 3 months), I finally receive an e-mail that my item was in stock and was shipping out. On the day I was to receive my item, I called to confirm delivery time and was informed that my item did not make the truck and did not ship. I finally received my item but my experience was not very good. I might not every order again or even recommend the site to friends.

26 August 2015
Unprompted review
Rated 5 out of 5 stars

Great selection , service and delivery!

We ordered 3 swivel stools from Eurway - we asked for swatches to be sure of the fabric and metal color- they came quickly so it was easy to make a decision on what we wanted. The stools took 6 weeks which is what we were promised. They are custom made so if you need it quickly- you are out of luck. They arrived , needed little assembly, and are exactly what we ordered! They are beautiful, comfortable, and look amazing! Thank you! We would order from Eurway again!

17 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

The quality was better than we expected. Our client is very happy with all 12 different items!

9 August 2015
Unprompted review
Rated 5 out of 5 stars

Had the chairs I needed.

I needed two chairs to match a dining set I purchase second hand. Eurway was the only site where I could find them. The chairs match great and I had no problems with ordering or receiving the good. Great experience.

8 July 2015
Unprompted review
Rated 4 out of 5 stars

Love the 2 recliners we bought for our motorhome!!!

We needed recliners that were NOT huge for our motorhome as we took out a couch that was not comfortable. We bought just 1 and went back for the 2nd. Just what we need after a long day on the road. One minus - our 1st order took 2 months to get. The 2nd in a more timely manner.

7 July 2015
Unprompted review
Rated 4 out of 5 stars

A thoroughly professional operation

I ordered some furniture that was in stock. Once the order was placed, Eurway realized that the specific pieces I wanted were not in fact all in stock and were going to take some weeks to arrive. They asked if I wished to alter the order and just take what was in stock and they would refund the difference. I took them up on this offer as that suited my plans better. They shipped what they had, sent me very clear and concise paperwork and made the refund as they said they would. Well-organized, professional and efficient. I would use them again without hesitation.

4 July 2015
Unprompted review
Rated 5 out of 5 stars

Great Company to Purchase Through

All the items I've ordered through them have been well represented, shipped on time and arrived in a quality packaging.

I enjoy buying from them and I definitely look forward to buying more pieces in the near future.

1 June 2015
Unprompted review
Rated 5 out of 5 stars

better than expected

Arrived when expected. The side table is used as a printer and computer paper table. The look is modern and contrast with the glass and metal.
Thank you

5 May 2015
Unprompted review
Rated 5 out of 5 stars

Great Stuff, Great customer Service

I've bought all the furniture for my new contemporary office and love all of them!! They arrived faster than I expected, they were easy to ensamble (even though they are rated as challenge), and price-quality is great.
I had to make some changes in my previous order and customer service was awesome.

5 May 2015
Unprompted review
Rated 5 out of 5 stars

Management is First Rate.

If I have any issues, I get a great response from the Eurway staff and management. The products are of high quality and suit my style. I will shop at Eurway again.

4 May 2015
Unprompted review
Rated 4 out of 5 stars

Benson stools

Very sturdy looking but leather is ok. Everyone visiting my house just love it.

20 April 2015
Unprompted review
Rated 4 out of 5 stars

No complaints

Received the two chairs I ordered quickly and in good shape. The color of the wood was a fair bit darker than what was shown online though. Basically am pleased with the experience.

18 April 2015
Unprompted review
Rated 2 out of 5 stars

Not Impressed

I ordered over 5K USD of furniture which came via 3 different freight companies. Unless you're comfortable dealing with 500lbs pallets dropped on your sidewalk look else where. In a lot of cases the furniture was places on the pallet fully assemble, so it is very bulky and in 1 giant box that you don't be able to move without 1+ people. I spent 3 days coordinating delivery with freight companies and a 3rd party moving company since I cannot deal with a 300 pound piece of furniture fully assembled in a box.

I would have expected the item to come assembled and split into a few boxes so the items can easily be moved to where they need to be assembled.

17 April 2015
Unprompted review

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