First class service from beginning to end. Surf skateboard bought for my Granddaughter's 12th birthday. Absolutely loves it. Good quality board and will give many hours of fun and pleasure. Highly... See more
Company replied

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First class service from beginning to end. Surf skateboard bought for my Granddaughter's 12th birthday. Absolutely loves it. Good quality board and will give many hours of fun and pleasure. Highly... See more
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I purchased two pairs of roller blades, and was not disappointed. The Euroskateshop kept me updated throughout the delivery process which put me at ease. When the products came and after unboxing... See more
Company replied
We ordered a skateboard over two weeks ago, the shipment time listed was 3-7 business days - it still hasn't arrived. It's stuck somewhere. We were told that it didn't have the correct information and... See more
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Was kept being up to date when our wanted item became available again. We purchased 2 scooters, 1 Story Bandit for kids, we already purchased this before but unfortunately it got stolen. My son was ve... See more
Company replied
Written by the company
Founded in 2009
We operate across 18 local domains and languages
We have helped over 1 million customers get closer to their dreams.
With a product range of 50,000+ items, we offer one of the largest selections in the action sports world.

Written by the company

Help and guidance in different languages.

Uplandsgade 70, 2300, København, Denmark

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Poor quality kickbike do not buy. Had to send the kickbike back twice before getting a barely acceptable one. But the customer care was great help otherwise it would have received 0 stars if possible.

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Pretty frustrated with the lack of response about a loose rack on the bottom of one of the boots. Just wanted a replacement set, and I took pictures and videos to show the issue and then I have heard nothing.

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Hello
The grip is coming loose at the bend—poor glue, or not glued at all.
Not good for that price I pay for the borde!

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Because I liked the carbon fiber paddle I ordered so much, I ordered another one. Sadly, the packaging was loose, and the handle must have fallen out during shipping. I reached out to the company several times, but I have not heard anything back in weeks. Good product(s), but there seems to be a disconnect with customer service and follow-up...

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Read reviews before purchasing which said easy returns and exchanges and good products. I bought two items for a birthday present. One item was fine, just too big, the other was rusty, scratched and with a peeling plate. I am 9 emails in to trying to return it, having given order code, product name, photos of issues and clearly asked for refund and no exchange. Each email is clearly a bot as it says sorry for the misunderstanding and replies with a misunderstanding - would you like an exchange, would you like to send the other scooter back, would you like to send us pictures, (already did) please send pictures to prove its in good condition (its not that why Im returning it). A straight exchange is about £10 postage and exchanges are actually only exchanging sizes - most items are one size - not types unless you ask permission through their bots, which hasn't gone well. So overall have lost time, will be £20 short to return two items as they wont acknowledge one scooter should be a free refund as it arrived that way and still dont have a scooter for sons birthday which is now a month ago. I think the '365 days to return' model is so they can swap over some parts on the old frame and recharge as if new.
Extremly low quality product. It was seeably already returned from somebody else. When we wanted to return we found that they charge return 12 euros. Scam!

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
The scooter is great. Fantastic quality and price. The scooters come from Europe which is obviously fine and I had tracking on it until it reached the UK. Once it did, the tracking of the scooter became lost. I tried to contact customer services who tried to help, but he couldn't track it either. It was supposed to be delivered by Parcel force, but it came via an independent service. I paid £6 for that tracking service. It took over a week to arrive, which should have been 3 days.
The company should consider using DPD or another service to deliver their products to the UK.
The product is fantastic, delivery though let the experience down.

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Shocking!!!! Ordered a product for my son on 15th July for my sons birthday in July 31st and still have no product. Courier apparently attempted to deliver, which that didn't happen. Have emailed every day for last seven days asking for an update and a refund, company cannot supply either at this time. We have a one upset boy on his birthday. Wouldn't recommend

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Still haven't received my skates and they have my money I haven't had a reply from you in 2 days now so unfortunately I'm having to give you a bad review
I bought the NKD pro scooter Matthias Viller in purple for my nice, very awesome price and the delivery is also fast, from Denmark to Austria in 4 days that's awesome and great work. Thanks

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Quick delivery, and the product (plastic, large cones) was correct and seemed like good quality. The box was in a pretty bad shape but that might be because of the delivery company.

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
I still have not received my item, nor can your colleagues tell me where my parcel is so I would like a full refund please

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
The goods arrived quite quickly and they were better than expected - solid produkt, solid service !

Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
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