NFL Shop EU Reviews 

4,154
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 659 reviews, reviewers had a great experience with this company. Customers frequently praise the quick and efficient delivery service, noting items arrive on time and are easy to track. Many people are also very satisfied with product quality, finding items as expected or excellent, and appreciate the straightforward ordering process. However, some customers noted issues with product sizing, finding items larger or smaller than anticipated, and experienced inconsistent quality with faulty items, peeling numbers, or poor stitching. Additionally, a few reviewers mentioned high shipping costs or price discrepancies, alongside occasional delivery problems like delays or non-arrival.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing, with some praising... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Quality

Users describe positive interactions with quality, with many reviewers finding the products to be excellent... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the smooth and easy... See more

Price

People report ambiguous experiences with price, with many reviewers finding products to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great, quality as expected. Quick delivery, I was able to track it from the beginning till the end. Only downside was I wasn’t able to select delivery type - it was fixed at express wh... See more

Rated 4 out of 5 stars

Easy access to the desired team, many items to chose, but pretty unorganized and mixed (Filter set to women and I got mens clothes, hmm). Delivery time inbetween the scheduled delivery. That's good... See more

Rated 4 out of 5 stars

Although IT took a few days the delivery went very well. The only thing that could be better, would be a warning that a XL jersey seams to mean the US XL which would be at least the European XXL.... See more

Rated 4 out of 5 stars

Items arrived quickly and they were what I expected them to be. Good quality items, though I should have chosen the next size up. However, when alls said and done I am left a happy and satisfied custo... See more


Company details

  1. Sportswear Store

Written by the company

Europe NFL Shop is the place to get new Kansas City Chiefs Super Bowl Champions Apparel! Also shop the latest arrivals of Nike NFL Jerseys, NFL Clothing and Apparel, New Era Headwear, Equipment & Souvenirs. Get your NFL face coverings, jersey, fashion, equipment, headwear or souvenirs online today. You will find on your new NFL Shop Europe, Middle East and Africa a wide range of products for all of the top teams, from NFC heavyweights like the Dallas Cowboys and Seattle Seahawks to the AFC's Kansas City Chiefs and Pittsburgh Steelers. Shop the best brand online with the New Era, Fanatics Branded, Wilson and Nike NFL products


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,154)

1,043 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a jersey from your shop 193-7312-2442

I ordered a jersey from your shop. Unfortunately, it was too big, and I simply wanted to exchange it for a smaller size. The customer service I contacted didn’t get back to me for two weeks—actually, for three weeks. When I finally managed to call and reach someone, I was told that the jersey couldn’t be ordered in a smaller size; instead, I would first have to return the old jersey and then place a new order.

The problem was that the jersey would have cost me 40 euros more afterward, because I had originally bought it on sale, and I didn’t want that. So I had to send the jersey back. However, I also had to pay an 8-euro fee for the return because the seller didn’t cover the return costs. For me, that’s an absolute no-go nowadays. As a result, I will definitely never order from this shop again and I won’t recommend it to anyone.

17 October 2025
NFL Shop EU logo

Reply from NFL Shop EU

Hello Nihad, We appreciate you sending us your review. I am sorry for the delay in a response being received and that you were not able to acquire the jersey at the same pricing. We appreciate your input and will evaluate our policies to make our service better. I will be following up with you immediately to assist you further. Sincerely, Stacy

Rated 5 out of 5 stars

Smooth

Ordering from Europe and received my product quickly enough

17 November 2025
Rated 3 out of 5 stars

Great product

Great product, very slow delivery.

12 October 2025
NFL Shop EU logo

Reply from NFL Shop EU

Hello, Beng. We appreciate your feedback and apologize for the delay with delivery. In order to help you further with this situation, we have reviewed your order and sent you an email. We look forward to hearing from you. Sincerely, Morgan

Rated 4 out of 5 stars

Size Chart is not working good

I like it and it‘s ok in M. I looked at the size chart and it was 2 centimetres in M, but there is a lot of Space left, maybe it fits better after christmas, size S would have been the better choice. But it looks good and the quality is fine.

30 November 2025
Rated 5 out of 5 stars

Excellent customer service

Easy to navigate website, very helpful information on clothing and sport shoes sizes. Everything you could want from the teams that make up the NFL. Brilliant customer service,kept well informed as to the progress of my order from purchase to delivery.

5 December 2024
Rated 1 out of 5 stars

Received my order and was very…still a shoddy product.

Received my order and was very disappointed with the shirt,the s on the patriots is coming away from the shirt already and I've only had it on for a couple of hours.If I still had my order number I would be contacting them about it.Really not worth the money they are charging for them, cheap transfer numbers and name not expecting it to last a year! I've still got a Brady Nike shirt from years ago that's still looking good, the only problem is it's to small now. Would not buy again.
Update:- since writing my review customer services have contacted me, to send me a replacement shirt which has come and was not faulty, I had an issue with returning the faulty shirt the code I was given didn't work for the free delivery so had to pay, but when I informed customer service they apologised and refunded me the postage. Thank you for the help
Edit: since this review I've worn the shirt 4 times, I've washed it on a cool temperature this morning, and have noticed that the numbers are starting to come away from the shirt, that's worn 4 times and washed 3 times the product it's absolutely dogs**t for £110 it cost me, I will never buy from these cowboys again. Buyers checking these reviews please please please think twice before buying.

30 October 2025
NFL Shop EU logo

Reply from NFL Shop EU

Hello Chris,

Thank you for reaching out, and I am so sorry for the trouble regarding your gear. I located your account and reached out in a separate thread to review steps towards a resolution to ensure we make this right. Your feedback regarding the quality of our items is vital to our team, and I am grateful for the chance to discuss your experience in more detail. I will stand by for your reply when you have a moment. Best regards, Madison

Rated 5 out of 5 stars

Great shop 🏈😃👍

Items arrived well wrapped, no damage, and quite quickly too, ...never had any issues with NFL Shop, and always deliver good quality items, ...something for every budget, great service, good updates, my kinda online shop, 5/5 guys 😃🏈😃👍

30 November 2025
Rated 4 out of 5 stars

Easy access to the desired team

Easy access to the desired team, many items to chose, but pretty unorganized and mixed (Filter set to women and I got mens clothes, hmm).
Delivery time inbetween the scheduled delivery. That's good for planning e.g. for gifts.

21 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look