Great service, fantastic food, well packaged and delivered within the time frame given. Goods are more expensive than in France (understandably), but it will always be cheaper than going to France.... See more
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Review summary
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Reviews shaping this summary
I was so excited when I found my favourite non Uk items available at a competitive price . My first order had 3 items missing as they were not in stock for my delivery date. Quality of everything and... See more
Had a good experience with my first order to EuropaFood's online store. There was an issue processing my payment, but they phoned and resolved it. The jars of coffee I ordered were extremely well pack... See more
Great trader with a wide range of products available on the website. Ordering is easy and delivery costs are reasonable. Some products are quite expensive, but to get things here in the UK that are... See more
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Company details
Written by the company
EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.
Contact info
35, Craven road Le Supermarche, W23BX, London, United Kingdom
- 02037193696
- info@europafoodxb.com
- europafoodxb.com
4.6
Excellent
434 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very helpful, long best before dates and affordable prices
Very helpful staff and service.
Wonderfully long dates on the products and great prices. Lovely to be able to enjoy some foreign treats again before my next trip to France.
30 March 2024
Unprompted review
Europafoods great, product not so good.
Website and ordering process/ arranging collect from store all efficient and customer-friendly. Always have been. Product I ordered however has sadly deteriorated in quality (Le Petit Marseillais olive oil soap). Been buying this for years for dry skin on hands. No longer worth buying. This of course is nothing to do with Europa foods.
14 March 2024
Unprompted review
Great Spatzle!! I really struggle to make spatzle but…
I really struggle to make spatzle but your dried variety solves all my problems and zero waste as I can cook just what I need! Thank you
23 March 2024
Unprompted review
I ordered canned chestnut puree of…
I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely smashed into crumbs with package damaged,however the other two looks perfectly fine, not sure what happened again. I shall probably not order from here again giving the horrible condition on the received items.
15 March 2024
Unprompted review
Reply from EuropaFoodXB (Le Supermarche)
Dear Thusia Yiu,
We are truly sorry to hear about your disappointing experience with us. It has come to our attention that we haven't received any email from you regarding this issue, which has unfortunately left us unaware and unable to assist you sooner.
Please know, that we are here for you and eager to make things right. We kindly invite you to reach out to us directly at info@europafoodxb.com, providing photos and any other details. This will enable us to thoroughly understand the situation and work towards a satisfactory resolution.
Thank you for bringing this to our attention, and we look forward to hearing from you soon.
Kind regards,
Europafoodxb Team
I thought I was ordering 6 doz X 1 lit…
I thought I was ordering 6 doz X 1 lit Hepar water and received 6 doz 75cl instead. I now see both sizes are listed on the site at the same price! We have ordered this product from other suppliers for years and never use anything else but 1 lit. Bottles. Confusion for an older person, perhaps. Difficult to accept as an error, definitely! Misleading in the extreme
29 February 2024
Unprompted review
Reply from EuropaFoodXB (Le Supermarche)
Good afternoon, unfortunately Hepar 6x1L is not available currently and probably will not be available anymore, the manufacturer changed his bottle size from 1L to 75cl already for some time. Both waters are indeed online but they are completely different prices and any customer is unable to add the 1L to their basket as the item is showing as out of stock. Therefore even if you thought you ordered the 6x1L, you clearly ordered the 75cl and could not do otherway. We would love to help you in this occasion if you gave us more information but do not want to be penalised for something which was clearly displayed.
Giant BabyBels
The giant babybels are exactly that - huge. Great service, arrived on time, would definitely recommend
8 March 2024
Unprompted review
Great find….zero alcohol Pastis!
We recently ordered some zero alcohol Pastis; my husband really likes the aniseed flavour but Pastis and Pernod are very expensive in the UK. I’m pleased to say that he is delighted by the purchase and finds the taste of the drink excellent. The bottles were also packaged very carefully and arrived promptly and undamaged.
I will certainly buy again and consider buying some other French products next time.
Thank you.
7 March 2024
Unprompted review
Good food, well delivered
I ordered online various French products. Everything has been delivered, faster than I expected.
26 February 2024
Unprompted review
Hit and mostly miss
Ordering was easy but delivery took almost 2 weeks.
Product quality hit and miss. Streaky bacon inedible tooo salty. Cumberland sausages just ok. German sausages good taste but casing is way too thick..not pleasant. Will not order again
9 February 2024
Unprompted review
Reply from EuropaFoodXB (Le Supermarche)
Dear Customer,
Thank you for taking the time to share your feedback with us. After thoroughly reviewing our records, it appears that we do not sell streaky bacon, Cumberland sausages, or German sausages. It's possible that your order and feedback may be intended for another business, as we do not have any record of selling the mentioned products.
We truly value our customers and strive to provide the best service possible. If there has been an error or confusion, we would appreciate the opportunity to resolve the issue and ensure your satisfaction. Please double-check your order details and consider reaching out to the correct vendor to address your concerns.
If you have any further questions or need assistance, please feel free to contact our customer support team at info@europafoodxb.com.
Thank you for your understanding.
Best regards,
Europafoodxb's Customer Support Team
Excellent service
Excellent service. Really easy to order and it arrived on time no problem at all. Really great!
14 February 2024
Unprompted review
Great company, professional service
Site easy to use, product arrived on time. Was surprised at the care and attention given to the packaging of my items (breakable) which arrived unscathed. Great company to use for sourcing foods I have enjoyed on the continent but am unable to find here in the UK. Will use again and recommend
7 February 2024
Unprompted review
Good food but the few tin cans I…
Good food but the few tin cans I ordered were packaged in a huge box filled with styrofoam and plastic wraps, why? What a waste. Disposing of all that wasn't easy either.
Please look into biodegradable packaging. Cardboard would have done the job
5 February 2024
Unprompted review
Reply from EuropaFoodXB (Le Supermarche)
Dear Customer,
Thank you for taking the time to share your feedback with us.
In response to your suggestion, we want to inform you that all the materials used in the packaging are recyclable. Additionally, we have utilized an eco-friendly packaging material called EcoFlo, which is biodegradable and compostable.
If you have any further concerns or suggestions, please feel free to reach out to our customer service team at info@europafoodxb.com.
Best regards,
Europafoodxb Team
Very good website with products i cant find anywhere else
Really happy to have found this website. I can finally buy my steak tartare(ready to eat), French cheese, milk and other products that i cant find anywhere such as authentic Greek yogurt. Would be nice to see more Portuguesa products such as Portuguese Cod, but hopefully in the future.
25 January 2024
Unprompted review
Brilliant selection of French food and products
Really wonderful to be able to get French products, as it can be so hard to find most of them outside of mainland Europe.
EuropaFood have a fab selection, and package things really well to prevent any damage to the products while shipping. They only ship to UK but I went through AddressPal to get it delivered to me in Ireland :)
Would definitely recommend!
15 January 2024
Unprompted review
Great service
Great service, used online chat to ensure they had enough quantity for my order. Got prompt responses and friendly service. Order was delivered well packaged and with a lenghty expiry date. Overall would use again and was happy with their services.
10 January 2024
Unprompted review
Worst online order experience I had in…
Worst online order experience I had in recent years.
Delivery date not kept.
Order delivered to wrong pick up store.
Warehouse manager very rude
Expired products on store shelves.
I had to bring it to the attention of store attendant when almost paying for it.
26 December 2023
Unprompted review
Reply from EuropaFoodXB (Le Supermarche)
Dear Abubakar,
Thank you for taking the time to share your experience. We are truly sorry to hear about the difficulties you faced with your order during the New Year period and. The festive season is indeed a challenging time, and it seems that this has impacted our service delivery in your case.
We want to assure you that throughout our communication, we have striven to maintain a polite and respectful tone. When addressing the situation, we offered a complimentary delivery as a token of our apology. We respect your decision to refuse this offer and understand that it takes more than just polite gestures to rectify such situations.
Please know that we are committed to using your feedback to make necessary changes in our operations. We value your business and want to ensure a better experience for you and all our customers in future interactions.
Kind regards,
Europafoodxb Team
fuss free checkout and Very Reliable Seller
fuss free checkout, fast, reliable postage and slightly cheaper prices than amazon and ebay. Sad that Asda etc dont stock golden grahams any more....they were £2 a box...now the equivalent of £5.30 with postage (when ordering 10 boxes....) a box of cereal should never cost £5.30.
9 December 2023
Unprompted review
Top quality Christmas eve meal 🎅✨️🎄
Our Christmas eve meal would not have been as scrumptious, if it wasn't for all the good ingredients we had from Europafood!✨️👌 foie gras, snails, canapés' bread...all were great products😋👍
Good price, good quality, excellent delivery.Free to Scotland 🏴
I highly recommend to order French products online for home delivery🇫🇷 🚚
24 December 2023
Unprompted review
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