Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... See more
Company replied
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Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... See more
Company replied
My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V A Compliance and Regulatory... See more
Company replied
Unprofessional, Irrational, Disrespectful, although some of the support staff was nice they were not knowledgeable. My business was very badly affected, damaged to the point of almost closing it.... See more
I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... See more
Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.
53 Palmeras St, 10th Floor, 00901, San Juan, Puerto Rico
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Although there were a number of challenges in migrating to the new brokerage account, Amanda and Carlos were very helpful in working with me to resolve them.

Reply from Euro Pacific Bank
Clear and intuitive, very usefull
These guys were helpfull and kindness in resolving my issue.
Thank you so much for attention and pacience.
The process of opening a corporate bank account was very slow but it was ended succesfully. They investigated the company very deep but the communication and client treatment was excellent.
Very good customer support! They are always there to help you solve your questions or issues.
I have a business bank account with Europac and not had any major issues, and if I have had any small issues that need dealing with I just call them up and they are dealt with very professionally and quickly. If I don't phone then I send an internal message which works just as well. The client services team I have found are better than UK and US business banks as they actually listen to your issue, and genuinely want to help
Great service, friendly and very supportive! Especially my dealings with Mart. Also many features available through their banking terminal which includes Currency trading with the MT4 platform. In addition there multi-currency account covers my needs.
Very helpful and quick to respond. Great customer service all around.
kamisha was very helpful and resolved my query in a professional manner
I had problems bcs log me out from my account. Awesome Help. Great Service.
Chante was very professional and explained all charges on the credit card, helped with a critical international transfer and has promised to provided the contact for the old credit card so that the funds can be claimed. I will let you know if and when this promise is fulfilled.
Having just recently set up my own company EPB was recommended by some of my colleagues who have their accounts managed with them already.
The team at EPB has been very helpful and patient during this process and has been very forthcoming. Service has been very prompt and especially Mart has been most helpful, always able to reply in a very timely manner.
Whilst at times i may have had issues with this bank, these were all resolved quickly and efficiently by the bank. They provide consistently good service and are user friendly
Chante was a tremendous help in solving my issue with a wire transfer. Very courteous and put in the extra effort to sort out a somewhat confusing transfer request. Very happy with help I received.
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