Brilliant low cost backpack that…
Brilliant low cost backpack that provides great comfort and durability
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant low cost backpack that provides great comfort and durability
0 stars. No order, fake tracking numbers, never rbeen dispatched, then says item beeing returned to sender, never received refund. Horrible company, horrible customer service, stay away from them!!!!
Don't waste your money you will never get it back
Brought a new double air bed, got to camping and when put up it went down shorty afterwards. Had to buy another one. Contacted eurohike but they ignored me
Painful experience ! Ordered a tent, received confirmation of 3-5 days delivery. And that was basically the end of the communication from them! No dispatch email, tracking didn’t work! Trying to get hold of them (Milletts, same company) is hard work! 45 minute wait on the phone, endless on hold options. They’d not processed my order whatsoever so I had 2 choices, wait or get a refund. I needed the tent so decided on a refund… which I’m still waiting for!!
Note update 15/08 - I see Eurohike have come back with the standard reply! I’ve been hanging on the phone again to them for an endless time, no answer yet and no refund still
I have had a Eurohike 3 person tent for 4 years and used it a dozen times. It is robust, leak free and easy to assemble. What I'd really like to feed back to Eurohike however is - Please please make the carry bag just 20mm bigger so that is not such a huge struggle to fit the tent back in the bag. Factory packed it fits nicely but thats little use to me whilst rushing to put the tent away before tghe next downpour.
Made a purchase online which was then cancelled, called their helpline which went to Miller's, and they totally disowned Eurohike even though an agent a few days before helped me and told me that a refund had not been made for delivery so she processed this.
Still waiting for the item to be refunded, cannot call as Millets pretend not to know Eurohike.
Customer service is appauling.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.