Euroflorist Deutschland Reviews 

36,569
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

I am very pleased with the store. The order was made from Bulgaria! A very large selection of bouquets and gifts! Very precisely written for each bouquet, when the delivery can be made! Literally from... See more

Rated 3 out of 5 stars

The flowers were nice, but the delivery was a disaster. Delivered unsuccessfully on Friday 13h (working time for most people). My girlfriend waited all Saturday for a note. Picked the dried out flowe... See more

Rated 1 out of 5 stars

I order a bouquet of flowers for a birthday, they even said they offered same day delivery, I thought they would rely on local florist like the say on their website. Long story short, on 24.06 I made... See more

Rated 2 out of 5 stars

Two Orders- both didnt arrive on the discussed date. One to early one to late. Even if this might result from higher demand alongside special dates such as Valentines Day: then plan ahead - this is t... See more

Company details

  1. Flower Market
  2. Gift Shop

About Euroflorist Deutschland

Written by the company

Wen machst Du heute glücklich?

Es gibt immer einen Grund, Blumen zu verschenken.

Die Euroflorist-Gruppe ist Europas größte Blumenversandorganisation mit ca. 10.000 angeschlossenen Florist:innen in insgesamt 12 Ländern. Das Unternehmen wurde 1982 in der schwedischen Stadt Malmö gegründet. Seit 2001 ist Euroflorist auch in Deutschland aktiv. Unser Ziel ist es, den Versand von Blumen weltweit so einfach, so schnell, so preisgünstig und so zuverlässig wie möglich zu gestalten. Gemeinsam mit unseren Florist:innen liefern wir jährlich ca. 1,8 Mio. Blumensträuße aus.

Contact info

2.8

Average

TrustScore 3 out of 5

37K reviews

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2.8

All reviews

(36,569)

1,027 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was OK

Everything was OK, after recieving my Order, Unfortunately Something was Missing, but after a short Mail i recieved the Product without any hussle.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Card full of question marks

I’m very disappointed with my experience. While the website allowed me to write a personal note in another alphabet (Armenian), the final printed message did not support the Armenian font at all.

Instead of my message, the recipient received a card full of question marks. If the system does not support certain fonts or languages, customers should be clearly informed before checkout.

Paying extra for a card that doesn’t correctly print the message is unacceptable. Very frustrating experience.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Lost flowers, customer service...good luck!

I ordered flowers to be delivered to my girlfriend for Valentines day. They told me they would deliver them on the 14th. Well, apparently they tried to deliver them, but my girlfriend was not home. So they sent me an email saying they left her flowers in a DHL drop box somewhere. But they did not leave a note or card or anything in her mail box to let her know she had a delivery. I sent their customer service department four emails. All of them replied with a request # linked to a website (In austria...!!!) where my euroflorist.de user name and password didn't work. I sent them two other email asking them to reply in the email. They simply did the same thing again. To date I have no idea where my girlfriend's flowers went and I am going to find another florist.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience, I ordered a flower-set for my girlfriend for Valentines day, and DHL never delivered, instead, they marked it as refused acceptance and returned to sender, even though they never even contacted the recipient at all! Nor left a note or a slip for pick-up either! Contacted DHL and they were useless, and contacted Euroflorist directly with multiple tickets, and useless help from them, instead of a refund or sending a replacement set, they said you have to pick from DHL office even though DHL never left a note to pick-up and even confirmed that it’s being returned to the sender. Absolutely disappointed and horrible experience, money is not a game for business to mess with.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Flowers delivered speedily

Great experience. I ordered a bouquet of flowers 1 day before my sister’s big birthday. Flowers arrived promptly and looked great, exactly as shown on the pictures online. Great service, happy to use them again.

15 January 2026
Unprompted review
Rated 2 out of 5 stars

I made an order on Tuesday 13th of…

I made an order on Tuesday 13th of January and made sure that the order arrives on the 15th of January , the order arrived one day late and I also requested there to be a card and a I wrote a message and they never wrote one, super disappointed as I also paid extra for it to be shipped on the 15th.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy order, fresh flowers

I ordered flowers, a card, and a balloon, and everything arrived on time. The flowers were fresh and beautiful. But the DPD courier didn't ring the bell and just left the box outside. Since it was a surprise for the birthday kid, I had to tell them to check outside, which was really disappointing.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM.

ZERO STAR! THEY HAVE THE WORSE SERVICE EVER! We did not receive our order & they refuse to refund.

They don’t answer our phonecalls! So they just keep rejecting our refund request over emails. Cowards. Like frauds & scammers.

They’re not helpful at all, no empathy… like robots. They don’t care whatever your situation is, as long as they already get your money, it’s not their problem anymore. Very mean people.

Really really terrible service.

Please don’t let them cheat your money, buy from other florist.

8 January 2026
Unprompted review

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