Eurocell plc - Gateshead Reviews 45

Great stuff - ordered some trims to finish off garage roof project and they were delivered to house 2 hours later. Brilliant service, thanks!

Quick and easy

Both online and in store. Service is exceptional. Very helpful staff

Everything is easy and simple . Never had a problem finding anything . Orders are always ready for collectiin on time . 5 stars

Easy to order online and item in stock ready to collect.

I can't fault the products but when I collected my order I was told online prices are nearly double in-store prices.
UPDATE
I received a call from the branch manager and she was so helpful and the problem was very easily resolved I was offered a complimentary pack of upvc cleaning products which I was very pleased to accept...thank you

Steph at TVTE Branch couldn't be more helpful. My hubby is not the best at DIY unless there's a hammer involved but Steph not only sold us the products she even talked us through what to do.
Wish every shop I visit had a Steph. Great customer Service, would highly recommend

good description of product, easy to order.

Easy online service, quick delivery, grat communication from Derek the delivery driver, who was professional throughout, a credit to the company.

Easy to order from website, efficient collection and very friendly staff.

Well what can I say Steph and Paul at the Team Valley Branch have went above and beyond. Nothing is a bother dropping samples off to make sure we are happy with our purchase. I can’t thank them enough. We were a couple of decking lengths short and they sourced them and had them on site the next day 🙌🙌🙌. We will definitely be using the Team Valley branch on future projects.

Thanks guys

Big shout out to Stephanie and her team at Gateshead for her help whilst completing a large composite decking project , from start to finish she's been so helpful, my deliveries were on time and on dates I requested . She managed to beat the internet price too where possible which i'm extremely grateful for. Anyone considering compostite decking from here, I'd definitely recommend it, it's great quality.

I think Eurocell is very good because , well for a start they seem to be the only place that has celotex in 75mm, the perfect thickness for my project. Easy to order online, helpful and friendly staff, resonably priced and delivered to my door for free and fairly quick. Jobs a good'n 👍

Excellent service and great prices.
Continue to use

Easy shopping online and will collect when I'm on my way to the job

The range and quality of the products on offer backed up by the speed of the next day delivery for large items .

Needed help placing an order from the Gateshead branch and received fantastic customer service from beginning to end from Stephanie. She walked me through the order, made a couple of fantastically helpful suggestions (to save me money) and then arranged
for next day delivery. Couldn't be happier and will definitely be using them again for future orders

I have visited 3 times in the last 3 weeks and have enjoyed great service from Andrew, Paul & today with Clive Heslop.
They are all very friendly, helpful and extremely knowledgeable and looked after me and I was very satisfied with my experience in dealing with Eurocell Gateshead.
Keep up the great work lads.
You are all a credit to this branch at Gateshead.
I will be visiting again.
Malcolm Allen