eullair Reviews 109

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, noting the softness, natural movement, and realistic appearance of the hair. Many people appreciate the vibrant and true-to-picture colors, as well as the adjustable and beginner-friendly nature of the wigs, which feature easy-to-melt lace for a seamless blend. However, some customers also noted receiving products that did not match their orders, specifically regarding color and density, or even receiving a completely different wig than what was expected. A few other people also felt that the color of the product they received was darker than it appeared online.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the beautiful, vibrant colors and... See more

Quality

Consumers find quality to be positive, consistently praising the softness, fullness, and natural movement of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First company to reach out to me before during and after, answering all my concerns and questions with sizing, and adjustments. True to length (I measured!) 😝😝 Full ends, hardly any shedding. Girl….... See more

Company replied

Rated 5 out of 5 stars

I really recommend this company ! They are very professional , wigs are very high quality and the delivery time is on time !!! Their wigs are adjustable for every head size, big parting space which is... See more

Company replied

Rated 5 out of 5 stars

I ordered 13x4 dark blue straight bob wig recently and the hair is absolutely stunning and the quality definitely looks good. The color is bold, vibrant, and perfect for making a statement. The hair f... See more

Company replied


Company details

  1. Wig Shop
  2. Hair Extensions Supplier

Written by the company

eullair.com is an online store. We are committed to providing our customers with A unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers; At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website. Our website attaches great importance to customer service, and customers' opinions are important information to promote us to develop, improve and enhance ourselves. If you encounter any difficulties during your consumption, please check out other terms of our website or feel free to contact our staff. Contact information can be found in Contact us. Thank you again for visiting our website and wish you a happy shopping trip!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful blonde purple hair

The color was beautiful and hair was soft I love that I can get fun colors. Easy to install. I like this company cause you get your orders in a timely manner. The lace melted nice also order number 49225

18 April 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

Hair was easy to work with and very…

Hair was easy to work with and very beginner friendly.only con I have is the color bleeding but other than that it’s Affordable and worth every penny I spent . Most definitely will be ordering more products in the future.

24 March 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for liking our products, we will provide you with good products and quality!

Rated 5 out of 5 stars

I love this wig

I love this wig, it’s so full and beautiful!!!! The team that I spoke with had great and fast customer service and I was updated on every new update on my order. 10/10 recommend

17 March 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

This 8-inch blue bob from Eullair Hair…

This 8-inch blue bob from Eullair Hair is so pretty. The cut is sharp, the color is vibrant without looking cheap, and the lace melts effortlessly.

7 March 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for liking our products, we will provide you with good products and quality!

Rated 5 out of 5 stars

I ordered 13x4 dark blue straight bob…

I ordered 13x4 dark blue straight bob wig recently and the hair is absolutely stunning and the quality definitely looks good. The color is bold, vibrant, and perfect for making a statement. The hair feels soft, silky, and moves naturally, giving it a very realistic look. The lace blends well with the scalp, making the hairline appear natural and easy to style. It’s lightweight, beginner-friendly, and perfect for everyday wear or special occasions. Definitely a beautiful wig worth adding to your collection. ✨

6 March 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

i absolutely love this hair not only…

i absolutely love this hair not only does it give grown & sexy it also is soft to touch no shedding it took the bleach for the knots well definitely beginners friendly most importantly it look like it’s coming out my scalp definitely can go for a natural look perfect for sexy night out or even business casual this natural 12” bob framed my face very well length was accurate as well will be purchasing again.

17 February 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for liking our products, we will provide you with good products and quality!

Rated 5 out of 5 stars

😍😍😍😍😍😍

The hair was true to length and it was very soft and full. 10000/10 definitely would buy again😍😍😍😍. and was good for price.

12 February 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for liking our products, we will provide you with good products and quality! .

Rated 5 out of 5 stars

This company was very quick to answer…

This company was very quick to answer any questions and concerns I had. My package came very quickly in a cute bag, with some gifts. The hair itself was beautiful!

30 January 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

The shipping was super fast and the…

The shipping was super fast and the seller was easy to communicate with

18 January 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

I really recommend this company

I really recommend this company ! They are very professional , wigs are very high quality and the delivery time is on time !!! Their wigs are adjustable for every head size, big parting space which is versatile for many different styles while also offering an easily melted lace… everything about the wig company “EULLAIR HAIR” is luxury and high class✨

6 January 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

10/10 !

the delivery was way faster than i expected. i expected the hair to come next week but it came this past monday and i was so excited to install it. it was an 8 inch bob wig in the color blue and it was so nice. i really loved trying a new hairstyle because i don’t usually do very short hair and i don’t do bold colors but the hair was so nice. it was easy to style and straighten and it was overall a very nice experience. i love it

8 January 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

10/10 Eullair is by far my FAVORITE.

First company to reach out to me before during and after, answering all my concerns and questions with sizing, and adjustments. True to length (I measured!) 😝😝 Full ends, hardly any shedding. Girl….the Lace MELTED! Plenty of extra lace to make the perfect adjustments to your hairline. Color was so beautiful, pictures Don’t do it justice! So unique and perfect density. I’ve purchased many many wigs before, and nothing has compared to Eullair OR the customer service. A lifetime customer! I WILL be back! 💜

5 January 2026
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

Beautiful great quality wig

The blue wig was absolutely gorgeous!!!!! They sell beautiful great quality wigs!!! This company is very attentive and answers all questions if needed!!!, I love my experience. It was very wonderful!!!! 🥰🥰🥰

21 December 2025
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 1 out of 5 stars

DO NOT ORDER!!

DO NOT ORDER!!! Terrible, Terrible Terrible. They are false advertisers. You order one thing and they will send you something completely different. I ordered an auburn/brown wig 250% density and what they sent me is the hair color of little mermaid at may 130% density. I attempted to send back but they claimed it was a custom order. Now I have to take it up with my credit card company. It should be illegal what these companies do.

8 December 2025
Unprompted review
eullair logo

Reply from eullair

Hello dear, this product is a custom-made item. The color of dyed wigs can vary depending on lighting and the equipment used, which is normal and not a quality defect. Also, long-distance transport can cause hair to be compressed; we shipped it to you in its original condition. You will need to wash and comb it before use to achieve the desired effect. Thank you for your support!

Rated 5 out of 5 stars

Loooove my Ginger Blonde Highlight wig

I ordered a 20” ginger blonde highlight wig and it was shipped and delivered within the week. I originally wanted it quickly and the company reached out to say that it might not come as quickly but it did. Very happy with the quality and timing it showed up. Exactly what I asked for! Thank you for helping me embrace some ginger for this fall!

19 September 2025
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

Beautiful hair

Beautiful hair! It arrived super fast and customer service is awesome if you have any questions. I definitely recommend getting your hair from this company ☺️

22 September 2025
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

Great Service!!

I loved how true the color was to the picture! The quality is great and it shipped very fast! The customer service was so attentive and worked so well with any issues I had.

9 September 2025
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 3 out of 5 stars

The hair quality is quite good and it's…

The hair quality is quite good and it's easy to wear - though the color is a little darker than it looked online, it's still very nice.

11 August 2025
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

purple wig 28in

I ordered this purple wig 28in and I love it the lace blends so well being a darkskin the lace is something I always worry about blending but it was perfect, the hair curls really good and the color is perfection!!!

27 June 2025
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Rated 5 out of 5 stars

Awesome hair and awesome service too

Awesome hair and awesome service too, very happy with my purchase

25 June 2025
Unprompted review
eullair logo

Reply from eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look