While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and highly responsive customer support, noting that the team is dedicated, professional, and goes the extra mile to assist with various issues. Many consumers highlight the quick setup times for servers and the competitive pricing, which offers excellent value for the quality of service received. People also appreciate the staff's patience and willingness to guide them through technical challenges. However, some customers also noted occasional issues with communication, mentioning instances where support tickets were closed without resolution or responses were delayed. A few reviewers expressed dissatisfaction with the support's attitude, describing some interactions as dismissive or unhelpful, particularly when troubleshooting network problems.

What people talk about most

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the exceptional and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the quick response times,... See more

Response time

Clients share positive opinions on response times. Many reviewers highlight quick responses, with some... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for being... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the excellent and competitive... See more

Based on these reviews

Rated 5 out of 5 stars

EUGamehost really is a 1 in a million business. Their servers are amazing performance wise and they have competitive pricing. But what really makes them stand out is customer support. Aaron and Wi... See more

Company replied

Rated 5 out of 5 stars

I've been using EUGameHost for a while now and the performance is top-tier. Their anti-DDoS protection (CosmicGuard) is a lifesaver—we haven't had a single lag spike or outage during attacks, which is... See more

Company replied

Rated 5 out of 5 stars

I’ve been using EuGameHost since around 2020. I’ve had several issues over the years, but they’ve always resolved them as quickly as possible. Game hosting isn’t easy—there are always going to be prob... See more

Company replied

Rated 5 out of 5 stars

I've been with EU for a while now, EU are a fantastic provider. I recently needed some niche help and changes made with how the firewall works for DayZ and they delivered! This was something that they... See more

Company replied


Company details

  1. Computer Support and Service Company

Written by the company

At EUGameHost, we take pride in providing top-tier Game Hosting, Minecraft Servers, VPS, Virtual Dedicated, and BareMetal Dedicated Server Hosting solutions, all at incredibly competitive prices. Our services are backed by robust 17Tbps Anycast DDoS Protection, ensuring the security and reliability of your online gaming experience. We host some of the largest high valuable Rust, FiveM, and Minecraft communities, proving that our services are not only affordable but of a high standard. With a direct clientele base of over 2.5k clients, and the added reach through our extensive reseller network, our impact on the gaming community is ever increasing. Whether you're in need of an low cost shared space game server or VPS to run basic applications or game with friends, or seeking the latest cutting-edge hardware for your project, we are the perfect choice for your gaming needs. Our commitment to excellence and our dedication to your success make us the ideal partner for all gaming or business ventures.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, especially for the price

Use this to host a small game server, absolutely fantastic price for the hardware available. Only had one small issue, so I contacted support and got a human response in less than 2 minutes. Can't complain at all!

13 January 2026
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Sam!

Glad to see its all running smoothly, we pride ourselves on offering real UK based support available on site, in Discord and over the phone! Anything you need let us know. Have a lovely day =)

Kind Regards,

Aaron S.
Company Director
www.eugamehost.com

Rated 5 out of 5 stars

Amazing Customer Server

Amazing Customer Server

Had an issue with my rust server and received a response very quickly with potential fixes and after confirming the exact issue it was fixed immediately and I was given extra time for free!

Personally don't blame the company for the issue it happens but I'm extremely happy with how everything was handed, would 100% recommend using them.

My ticket handler was Aron Smith.

8 January 2026
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there,

Thank you so much for taking the time to leave a review, have a lovely day and we wish you all the best! We are very happy to hear you like your Rust server hosting.

Kind Regards,

Aaron S

Rated 5 out of 5 stars

Top hosting company

Top hosting company. Tried them for a month and the VPS has worked flawlessly, so have now paid for an annual plan. Easy to set up and upgrade. Very responsive support. Excellent prices, too. 5 stars.

7 January 2026
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Paul!

Thank you for taking the time to leave a review, it goes a long way. We do our best for every client and our proud of the work we do and the consumer first business model we operate. Anything you need let us know, have a lovely evening!

Kind Regards,

Aaron S
Company Director
www.eugamehost.com

Rated 5 out of 5 stars

Amazing services!

I've been with EU for a while now, EU are a fantastic provider. I recently needed some niche help and changes made with how the firewall works for DayZ and they delivered! This was something that they didn't have to do yet they did it anyway, spending hours to create a solution for me. I can't rate this company, service and how they communicate with new and existing customers high enough.

30 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there,

Really appreciate you taking the time to write this, it genuinely means a lot to us.

We’re always happy to go the extra mile when something a bit niche or unusual crops up, especially for long-term clients. DayZ setups can be… fun = ) but we’re glad we could get a solid solution in place for you.

Thanks again for sticking with us and for the kind words about the service and communication. If you ever need anything else, you know where we are

Kind Regards,

Aaron S

Rated 5 out of 5 stars

Amazing Service Amazing Staff, Great Prices

Amazing Service, Needed Help And Was Dealt With In 5 Minutes!!

27 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Rexzy,

Thank you for taking the time to leave a review, we do our best to provide fast replies even over the holiday period. We wish you a happy new year!

Kind Regards,

Aaron S

Rated 5 out of 5 stars

helped me out with what i needed get at these guys

if you need a server based in eu area get at these guys they will help with what ever you need server wise.

24 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Melly,

Thank you so much for leaving a review, it really helps us out more than you can imagine. Have a wonderful Christmas and a happy new year!

Kind Regards,

Aaron S

Rated 5 out of 5 stars

w hosting

honestly a great hosting they do there best, love my vds with youse and cant wait to get more machines, eugamehost is for sure recommended.

23 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Ben,

Thank you for taking the time to leave a review! We live and breath EUGameHost and our subsequent hosting companies so it means a lot to us when people like what we do. Have an amazing Christmas!

Kind Regards,

Aaron S
Company Director
www.eugamehost.com

Rated 5 out of 5 stars

Fantastic customer service & server

Fantastic customer service, fast accurate response, kind & genuine!
The server I had was perfect, always ran smooth with issues

27 September 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Lewis,

We do our best for every client and we are very happy to hear you like our services, have a lovely Christmas.

Kind Regards,

Aaron S
Company Director

Rated 5 out of 5 stars

nice hosting

22 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there,

Thank you for taking the time to leave a review it means a lot! Have a lovely Christmas.

Kind Regards,

Aaron S
Company Director

Rated 5 out of 5 stars

Easy setup, solid performance, reasonably priced!

Incredibly easy to set up, solid performance and really reasonable pricing!

There were a few hiccups over the first week but the customer service was impeccable and everything got sorted out quickly and efficiently.

13 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi Evie,

Thank you for taking the time to leave a review it really means a lot to us! We do our best for every client and are really happy your getting on well with the server. Have a lovely day

Kind Regards,

Aaron S
Company Director
www.eugamehost.com

Rated 5 out of 5 stars

Great customer service!

great customer service! What impressed me most was how fast they got my server set up. I was expecting to wait a day or so but it was literally ready in minutes after I signed up. The prices are really competitive too, especially considering the quality of service you get.
The support team is available 24/7 which is a massive plus when you need help outside normal hours. They've always been patient and helpful, even with my more basic questions.
Overall, I'm really pleased with Eugamehost and would definitely recommend them to anyone looking for reliable game hosting. Great value for money and top-notch support.

10 December 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there

This is true we offer a 24/7 emergency support line for all clients, we work 7 days a week and we genuinely try our best for every client.

It means so much to us to hear people liking the service and products we offer as we truly live and breath the company. Thank you and have a wonderful day.

Kind Regards,

Aaron S
Company Director

Rated 5 out of 5 stars

Excellent!

Excellent customer service and set up within minutes! Highly recommend!

27 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there

Thank you so much, we try our best for every client and we are really happy you liked our services. We build, own and provide everything in house as a company so means a lot to us when we here people responding to that well!

Kind Regards,

Aaron S

Rated 5 out of 5 stars

Great customer service

Great customer service, quick response time. Staff offers to guide you through the process of solving your issues or in some cases even offer to apply the fixes themselves if you'd agree.

27 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there,

Thank you for leaving a review. We are very proud of what we do, we own every step of what we offer from operating the private rack space, to building the servers so its all very personal to us! We really do try and go the extra mile for clients and im glad you liked our hosting.

Have a lovely day and anything you need let us know!

Kind Regards,

Aaron S

Rated 5 out of 5 stars

Lovely support

Lovely support, its 24/7 Support. Fast and Cheap for set up !! Thanks again !!!

24 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there,

Thank you so much for leaving a review! We are very proud of what we do, we try and offer truly premium hosting to the masses at an affordable price, as we build, own and operate everything we do it means a lot when people like our services. Thank you and anything you need let us know!

Kind Regards,

Aaron S

Rated 5 out of 5 stars

low prices, high quality, and fast 24/7 support.

I’ve been a client of Eugamehost since May 20th, 2025. I think Eugamehost is currently the best hosting provider for servers: low prices, high quality, and fast 24/7 support. I highly recommend them.

24 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there!

Glad to have had you here nearly 6 months! We do our best for every client, thank you so much for taking a time to leave a review. It really means so much as we are very proud of what we do.

Kind Regards,

Aaron S

Rated 5 out of 5 stars

cheap

quick and easy customer help

23 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there!

Thank you for taking the time to leave a review. We pride ourselves on offering affordable quality hosting. Anything you need let us know and have a lovely day.

Kind Regards,

Aaron S

Rated 1 out of 5 stars

network down again

I’m writing this new review because the last one passed the deadline. Aaron S is completely retard. He just says to open a ticket on the EUGameHost website then why have a Discord server at all? Discord is more convenient for me, so that’s where I prefer to communicate.

Even if I open a ticket on the site, nothing gets done. They just ignore messages and never fix their network issues. As I write this review, my site is down. i cant upload proof image trustpilot not allowing me

EUGameHost won’t admit that their network is down they’ll probably just say the incident isn’t real. I honestly don’t care anymore. My advice: avoid these guys.

TBH, the downtime happened about five times this month. Three of those were really long like 5 to 6 hours each. I don’t even know how many total times the site gone down since I don’t check it frequently. If I have time, I’ll write a script to ping my site regularly so we can see exactly how many times this trash hosting provider goes down each day.

I will update the downtime duration for my site. Since I checked at 6:00 AM, the site has been down. I know it was already down before that. The current time is 6:48 AM, so it has been 48 minutes with no fix yet. I have reported the issue.

6 AM - start time
6:48 AM - still down
7:25 AM - fixed

1 hour and 25 minutes downtime

20 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hi there,

We were forced to remove you from our Discord community because you were swearing and abusing members in the community general chat. Being a member of our community is a privilege not a right. You still have full access to our official website support.

We do answers all tickets and respond, you can see from the other reviews that we are praised on this.


Kind Regards,

Aaron S

Rated 5 out of 5 stars

Consistent, Fast Support That Keeps Me Coming Back

I’ve been using EuGameHost since around 2020. I’ve had several issues over the years, but they’ve always resolved them as quickly as possible. Game hosting isn’t easy—there are always going to be problems that can come up—but what really matters is the support behind it. Their team consistently does their best to help and keep you satisfied. With that level of dedication, it’s hard not to be happy with the service.

17 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Hey mate!

Really appreciate you sticking with us since 2020. You’re right, game hosting will always throw curveballs, but the goal is exactly what you said: fix things fast and make sure you’re looked after. Glad the support has kept you happy over the years.

If you ever need anything or want to explore more of what we offer, here’s the main site: https://www.eugamehost.com

Thanks again for being with us this long. 🙌

Kind Regards,

Aaron S

Rated 5 out of 5 stars

Great Service

I rent a dedicated server from the company and have no complaints, they have fast repsonses, and support their clients with any issues one on one. They jump on issues and have fast response times. Can't fault. Good value for money.

17 November 2025
Unprompted review
EUGameHost logo

Reply from EUGameHost

Heya,

Appreciate you taking the time to leave this. Great to hear everything’s been running smooth and that the response times have been hitting the mark. We always try to sort issues one on one and get things fixed quickly, so it’s good to see that coming through on your end.

If you ever need anything just give us a shout. And if you want to see what else we offer, here’s our dedicated server line-up: https://www.eugamehost.com

Aaron S

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look