This is the second watch I've purchased. The quality exceeds expectations. Whenever I have questions, I send an email and the online support responds very quickly. The delivery time is normal, conside... See more
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The watch I ordered was delivered in 2 to 3 business days after purchase on the webshop. I live in Belgium, I did not have to pay any customs. The package was packed greatly to prevent it getting dam... See more
Excellent product quality, delivered on time. Very nice protective packaging. I recommend ! The only point to improve could be to warn more visibly on the price without taxes on the web site (even i... See more
After a month ,I have not received my package until today. I am extremely upset and angry because of this awful service. How is it possible that your service and your customer service works so poorly... See more
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Company details
About Ingersoll 1892 - EU
Written by the company
Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.
Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.
With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.
The Dollar Watch was so popular that over one million were sold.
The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:
The smallest existing pocket watch.
‘RADIOLITE’: the first glow in the dark watch.
The first ever military watch, which was designed with the involvement of the armed forces.
The first character watch, which was commissioned by Disney to feature Mickey Mouse.
Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.
Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.
Contact info
Unit 1 Phoenix Park, Aspley Way, NW2 7LN, London, United Kingdom
- service@ingersoll1892.com
- eu.ingersoll1892.com
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Beautiful products
I recently bought two watches on the…
I recently bought two watches on the Ingersoll.eu website. I can only say that the shopping experience was simple and intuitive. The website is well done, the method of shipping the products has followed the standards expected for valuables and delivery times have been largely respected. In short, it was an experience that I will probably repeat in the future because they often send me very high discounts on products. And I really appreciate that....
Great watch and great service
Great watch and great service. Will be buying another one soon
everything was fine!
THANKS MR BRAVIN - Customer Support Team INGERSOLL
Hello,
An open package and the item disappeared during delivery; it is a beautiful INGERSOLL watch. Thanks to the professionalism of Mr Bhavin from Ingersoll, we managed to return the package open and receive our ordered watch as a gift. Excellent follow-up by MR Bhavin. All our congratulations for this process solved quickly and very well.
Great quality and fast delivery to…
Great quality and fast delivery to Czech Republic with FedEx
I received my watch
I received my watch. Love it. This is the second Ingersoll watch, good quality, good design, can’t be more happier
Delivery from UK to Greece
It took only 2 days to arrive in Greece and 12 days to passed the customs clearance. The clearance fees was not so much, app. 10€. I am very pleased with the service and the product.
Elegant and classy men's watch.!!
Very fast and excellent serevice!\
Very fast and excellent serevice!\
Yhank you for everything!
Good looking...no assistance.
Bought the watch brand new in December 2021, in April 2022 it got broken. Crown winding stem is broken. No warranty cover. No assistance...not even sending the replacement. Nice looking...and no more. Never buying an Ingersoll again.

Reply from Ingersoll 1892 - EU
A great purchase overall and truly a…
A great purchase overall and truly a high quality product. Thank you so much and please keep these incredible discounts coming!!
Ok no problem
I am surprised by the accuracy of JHLS…
I am surprised by the accuracy of JHLS mechanism. -1s per day in full winding condition resting with 3 o'clock up and +1s per day resting with 9 o'clock up. + 1'5'' in three and a half days of wearing conditions. Thank you. Greetings to all of you!
It's a bit ironic to write a review…
It's a bit ironic to write a review about an item I have not received in more than two weeks, could you tell me when ?

Reply from Ingersoll 1892 - EU
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