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Fragrance.com Europe Reviews 

3,075
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

Very fast delivery and low price but I dont think it was a genuine product. The lid on the jar had clearly been opened and the cream was not the same colour or consistency as the genuine product. The... See more

Rated 5 out of 5 stars

Accidentally ordered the wrong fragrance but Eniel from the service team was very helpful through the whole returns process, and then issued my refund when my package eventually arrived back with them... See more

Rated 5 out of 5 stars

Original, high quality scents, possible to find both niche and designer brands, and very very fast delivery, all I could ever ask for, maybe more niche brands could be added to fragrance.com portfolio... See more

Rated 5 out of 5 stars

Got Xerjoff Uden Overdose from them at a great price, much better than the average. The product was new and original. It came well packed, and the delivery to Ireland was quite fast, around 5 working... See more

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

About Fragrance.com Europe

Written by the company

Elevating beauty standards since 1997
As the dedicated European label of FragranceNet.com Inc., Fragrance.com carries a long-standing legacy of trust, expertise, and elegance. Since our European debut in 2019, we have committed ourselves to providing a sophisticated shopping destination for beauty enthusiasts across the continent.

Our portfolio features a meticulously curated selection of over 10,000 genuine items. We bridge the gap between global luxury and local accessibility, offering everything from iconic designer fragrances and rare niche scents to advanced skincare, professional haircare, and makeup essentials. At the heart of our operations is an uncompromising guarantee: 100% authenticity on every product.

From our state-of-the-art distribution center in the Netherlands, we provide rapid, reliable shipping throughout Europe, ensuring your premium beauty selections arrive with the care they deserve.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(3,075)

1,985 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I get a nearly empty Flakon of Parfum.

I get a nearly empty Flakon of Parfum.

2 February 2026
Fragrance.com Europe logo

Reply from Fragrance.com Europe

Apologies for the inconvenience! Our customer service has reached out to resolve the issue.
Best regards,
Team Fragrance.com

Rated 5 out of 5 stars

Super value and fast delivery

I am delighted with my purchase of Maison Margiela Replica Sailing Day for between €25 and €50 less than the duty free or department store. And it arrived within a few days. I also bought Issey Miyake fragrance a couple of months ago and had the same experience, so this is where I’ll be buying my fragrance from now on.

9 February 2026
Rated 5 out of 5 stars

This is my second purchase from this…

This is my second purchase from this site, and I'm very pleased with the selection and assortment of perfumes, as well as the very reasonable prices. Shipping is fast, and the packaging is very careful.

27 January 2026
Rated 2 out of 5 stars

Received an older version instead of the item shown

I expected to receive the eau de toilette shown in the product photos (the newer packaging/bottle design), but I received an older version instead.
Extremely disappointed.

1 February 2026
Fragrance.com Europe logo

Reply from Fragrance.com Europe

Dear customer,
We apologize that you received the wrong version. Our customer service team is looking into resolving this matter.
Regards,
Team Fragrance.com

Rated 5 out of 5 stars

Exactly as expected!

Ordered a perfume and everything went smoothly. The scent is exactly as described, it arrived quickly, and the packaging was secure. Would order again.

26 January 2026

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