Very fast delivery and low price but I dont think it was a genuine product. The lid on the jar had clearly been opened and the cream was not the same colour or consistency as the genuine product. The... See more

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Accidentally ordered the wrong fragrance but Eniel from the service team was very helpful through the whole returns process, and then issued my refund when my package eventually arrived back with them... See more
Original, high quality scents, possible to find both niche and designer brands, and very very fast delivery, all I could ever ask for, maybe more niche brands could be added to fragrance.com portfolio... See more
Got Xerjoff Uden Overdose from them at a great price, much better than the average. The product was new and original. It came well packed, and the delivery to Ireland was quite fast, around 5 working... See more
Company details
About Fragrance.com Europe
Written by the company
As the dedicated European label of FragranceNet.com Inc., Fragrance.com carries a long-standing legacy of trust, expertise, and elegance. Since our European debut in 2019, we have committed ourselves to providing a sophisticated shopping destination for beauty enthusiasts across the continent.
Our portfolio features a meticulously curated selection of over 10,000 genuine items. We bridge the gap between global luxury and local accessibility, offering everything from iconic designer fragrances and rare niche scents to advanced skincare, professional haircare, and makeup essentials. At the heart of our operations is an uncompromising guarantee: 100% authenticity on every product.
From our state-of-the-art distribution center in the Netherlands, we provide rapid, reliable shipping throughout Europe, ensuring your premium beauty selections arrive with the care they deserve.
Contact info
Postbus 3119, 3301DC, Dordrecht, Netherlands
- +31 85 130 96 09
- customerservice@eu.fragrance.com
- eu.fragrance.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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brilliant authentic perfumes with good…
brilliant authentic perfumes with good delivery. it is great to deal with.

Reply from Fragrance.com Europe
Fast shipping and very well packed
Fast shipping and very well packed. I would buy again!
Quick delivery and legit product
Super value and fast delivery
I am delighted with my purchase of Maison Margiela Replica Sailing Day for between €25 and €50 less than the duty free or department store. And it arrived within a few days. I also bought Issey Miyake fragrance a couple of months ago and had the same experience, so this is where I’ll be buying my fragrance from now on.
This is my second purchase from this…
This is my second purchase from this site, and I'm very pleased with the selection and assortment of perfumes, as well as the very reasonable prices. Shipping is fast, and the packaging is very careful.
Received an older version instead of the item shown
I expected to receive the eau de toilette shown in the product photos (the newer packaging/bottle design), but I received an older version instead.
Extremely disappointed.

Reply from Fragrance.com Europe
Best price, great quality
I bought 2 Lacoste Parfums and I was really impressed with prices (the cheapeast I could find), fast shipping, perfect packaging. Order received on time and with zero issues. Perfect!
I really appreciate..
I really appreciate... I received in time and everything was intact... Good service
Fast and reliable delivery
Realy great and fast delivery will def…
Realy great and fast delivery will def order again thank you
Exactly as expected!
Ordered a perfume and everything went smoothly. The scent is exactly as described, it arrived quickly, and the packaging was secure. Would order again.
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