APEX GLOBAL HUB LTD Reviews 5

I recently bought an electric bike from eTrailz, the bike was poor quality and pedal arm fell off after three days of use and almost caused an accident on the road. I tried fitting it back again but it completely came loose so I had to use a hammer to fit it back to use everyday. The motor also stopped working after 10 days, so the bike became totally unusable. The salesman at Etrailz promised a 1 year warranty for this bike. I tried sending emails and messages on WhatsApp to solve this problem and I also tried to call the office. No one replied to anything or picked up the call. I advise other customers to beware of the products this company sells before you want to buy anything from this company.

​I recently purchased the KOOLUX X11 folding fat-tire e-bike from e-trailz, and I couldn't be happier with both the product and the service!

​The e-trailz Experience

​E-trailz's service was fantastic. The communication regarding my order was prompt and helpful, and the delivery was quick.

Easy ordering and speedy delivery.

Exactly as advertised

Nice service and good. Aftercare

I wanted to buy an e-bike, and I contacted Etrailz. They were swift and prompt and answered all my questions.
I received my bike within a few days.
The price is also good.
The after-sales service is available, and the team did a great job. Initially, I had some issues with my bike's brakes, but they helped me out. The gut Noman is great, he kept me informed throughout.