eTicketing.co Reviews 

288
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

A huge thank you to Jamie and his team for making our World Cup 2026 USA trip so special! Jamie even upgraded our seating category, and the seats were absolutely fantastic. He also talked us thro... See more

Company replied

Rated 5 out of 5 stars

The team at this company were helpful through the process of delivery. My tickets were released late I was told and actually I never felt concerned, I was contacted throughout and I received my ticket... See more

Company replied

Rated 2 out of 5 stars

Incredibly easy to pick seats for football and add them to the basket. The problem for me starts then. The time to purchase clock runs down from 28 minutes. Fair enough, it stops people unnecessarily... See more

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Rated 5 out of 5 stars

We are very satisfied with our experience purchasing tickets from eTicketing.co. We were a little nervous at first when ordering the tickets because we did order them shortly before the Olympics even... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

Sold Out Tickets for Concerts, Sports, Theatre and Festivals. Ticket Re-Sale Platform for Worldwide Events including England Cricket Tours, T20 World Cup, Cricket World Cup, Football World Cup, British & Irish Lions Rugby, Rugby World Cup, Football World Cup, FIFA World Cup & World Cup Tickets. eticketing.co is a leading secondary ticketing Marketplace. Package prices may be above the ticket's face value. Tickets sold on our platform are 100% Guaranteed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

288 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(288)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently purchased tickets for the…

I recently purchased tickets for the Olympics in Paris. Although the website doesn't look the best. I can't fault the service and my tickets arrived via the app a few days before. I even received numerous text messages and calls to confirm I had received from them also. Would recommend.

4 August 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

Upgrade with personal touch!

Last minute purchase, buyer flaked but ETicketing called, upgraded me and provided outstanding service. Highly recommended!

1 August 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

Exceptional Customer Service That Goes Above and Beyond!

I would like to express my utmost gratitude to the customer service team at eTicketing.co. I accidentally purchased tickets for the USA women's basketball team instead of the men's team and thought I was in an impossible situation, especially with the strict no-change and no-refund policy. However, thanks to their assistance via WhatsApp, I was incredibly impressed by their dedication. Despite the busy Olympic season, they took the time to call me multiple times and ensure I got the correct tickets. This level of personal care for a customer who had already paid and technically did not need further assistance is truly commendable. Thank you for going above and beyond!

1 August 2024
Unprompted review
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Reply from eTicketing.co

Thanks a lot Samy for your review.

Rated 5 out of 5 stars

They are outstanding

They are outstanding. Great and very timely and personal service. High integrity. Highly recommend!

1 August 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 4 out of 5 stars

Bit of an anxious wait for tickets but…

Bit of an anxious wait for tickets but they did eventually arrive. Bought Category B tickets for Olympic Rugby 7 a Sides but felt like Category C. No trouble entering ground or access to seats.

24 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

I booked my ticket very late and still…

I booked my ticket very late and still received the ticket in less than 15 minutes. I spoke with a representative on the phone and he was VERY helpful and even offered a refund if the ticket was unavailable. I highly recommend this service and plan to use it again in the future

27 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

Easy and reliable

I had ordered tickets for event i wanted to attend as it was the only website that had the tickets for sale on such a sought after event. They sent them over the next day, everything worked fine, really happy with the service.

28 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

Great Service! Olympic Tickers

Purchased 4 tickets for Olympic cycling on the website very late. I got a call 5 minutes after I purchased to confirm my email and that I had the ticketing app downloaded. They then sent the tickets over right away! Great service and I will for sure be using them again.

27 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 1 out of 5 stars

Awful Company, stay away from it!!

I bought tickets for the diving event DIV01, category A for the Paris 2024 Olympics. To begin with, they don't have the stock of tickets they offer on their website. Once the payment was made, "Jaime" (sales specialist) contacted me to say that supposedly the provider had already sold those tickets to someone else and that they no longer had them. He showed me screenshots to prove he was telling the truth, when the only truth is that they offer and sell what they DO NOT HAVE. When they sell something, they go out and try to obtain, they dont have any stock, nor closed deals with their providers

In the conversation with "Jaime" (obviously a false name), he tried to sell me tickets outside of their own platform. He wanted to change the diving tickets I bought, for some tennis and beach volleyball tickets for what I had paid plus an additional $500 in cash paid outside. The employees themselves want to steal from the company they work for. Furthermore, he showed me screenshots again where I could see that eticketing.co acquires their tickets from goaltickets.com. I visited this last site and confirmed the hypothesis based on the prices. I have never bought from goaltickets.com.

Finally, they sent me a ridiculous proposal by email, offering me 2 tickets in category B and 2 in category C for the same price I paid for the 4 category A tickets. Tickets that I saw in stock on goaltickets.com. In other words, an offer they also did not have on hand. Of course, I rejected it and asked for a refund.

I am waiting for the refund. After that, I will be able to comment further.

Lastly, I want to mention that many of their positive reviews are fake; I tried to contact the profiles and they do not exist.

Stay away from eticketing.co!!

25 July 2024
Unprompted review
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Reply from eTicketing.co

Apologies for inconvenience. We do not source tickets from the said company, we source tickets from multiple suppliers and resellers. This seems a marketing campaign for the company mentioned 3 times in the message. We are sorry once again as our stock sold out for the tickets booked so could not supply. Secondly full refund was issued. All the best.

Rated 5 out of 5 stars

Great customer service

Great customer service. Found tickets to Goodwood when I could not find them anywhere else.

12 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

Would absolutely recommend using this…

Would absolutely recommend using this company for late availability tickets. From being able to speak to someone on the phone to clarify a few points prior to purchase to the ease of being able to pick up the tickets at a time that suited us, they were extremely helpful.

14 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

Rated 5 out of 5 stars

Ordered tickets to the Festival of…

Ordered tickets to the Festival of Speed on Friday for the Saturday. Met up with their representative close to the show and received the tickets.
Later that day received a phone call from the representative to make sure I was enjoying the show.
It’s the personal attention that is missing from most companies today.
I Highly recommend using this company for your ticketing needs.

13 July 2024
Unprompted review
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Reply from eTicketing.co

Many Thanks

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