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Rated 1 out of 5 stars

Whilst the product is good and makes a nice tumaric latti. However, I do not consider good value for money. I made the error of viewing packaging rather than weight so was shocked at the contrast in... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the frog pram suit for my newborn! Gorgeous product and arrived with it’s own bag! Brilliant presentation, so much thought has gone into the product and their customers. Great service!... See more

Rated 5 out of 5 stars

I placed my order on 27 November and had an email on 8 December saying my order had been completed, but it still hasn't arrived 5 stars for personal service in sorting things out and putting it rig... See more

Company replied

Rated 5 out of 5 stars

Great company set up recently by a founder with all the right values. Some beautiful product ranges across the marketplace, and a the 'Shop by value' feature is a personal favourite of mine!

Company details

  1. Online Marketplace

Written by the company

eTHikel is an online marketplace where we source beautiful products only from sellers who share our pro-Earth values.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Good, personable service

I bought a wash bag through eTHikel and despite having real problems with Royal Mail (which failed three times to deliver my parcel), eTHikel (and Aspen in particular) were so helpful dealing with it all for me, liaising with the vendor and rearranging for delivery. The service I received from eTHikel was great and I would certainly use them again.

23 January 2023
Unprompted review
Rated 4 out of 5 stars

Lovely product

Lovely product, wonderful ethics.
Would definitely buy from them again.
2 days earlier on delivery would have helped but it was probably not the fault if the seller.

16 December 2022
Rated 3 out of 5 stars

Glue needed for glitter, be advised

Lovely packaging but hadn't realised the need for glue. This needs to be made explicit when selling the glitter.

15 February 2022
eTHikel  logo

Reply from eTHikel

Thank you for the feedback. The Seller does include a sentence within the information saying "we recommend application with Aloe Vera Gel". Sorry that you didn't feel this was clear enough. We will add a note to say the Aloe Vera Gel is not included. Thank you

Rated 5 out of 5 stars

I wish more companies would offer a…goo

I wish more companies would offer a starter kit. This gives one an idea of the quality of the products and the service they provide. Well worth the money. I will be buying a starter pack for my daughter next month.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

It’s the best in home fragrance

eTHikel has the best online marketplace experience; I experience; love browsing on there, my products the vegan makeup & house fragrance smell divine and amazing quality

Highly recommended, will absolutely shop again for my household and clothing

Thank you so much for being eco friendly & protecting our planet 🌎

2 February 2022
Unprompted review
Rated 5 out of 5 stars

I placed my order on 27 November and…

I placed my order on 27 November and had an email on 8 December saying my order had been completed, but it still hasn't arrived

5 stars for personal service in sorting things out and putting it right. Thank you.

23 December 2021
eTHikel  logo

Reply from eTHikel

We are so sorry for the delay in your order. There was an issue with the seller's fulfilment which very rarely happens. I'm really pleased that you liked the product once it did arrive.

Rated 1 out of 5 stars

Package v content

Whilst the product is good and makes a nice tumaric latti. However, I do not consider good value for money. I made the error of viewing packaging rather than weight so was shocked at the contrast in package size to very small contents supplied. Recommend before purchase you weigh out content so you know exactly what you will be receiving.

7 November 2021
eTHikel  logo

Reply from eTHikel

Thank you for your feedback and sorry to hear you were disappointed. Many of the products we list are made by small businesses and as such the product packaging is consistent with the other lattes this particular brand offers. The product information does detail the number of servings. We are however pleased to read that you enjoyed the latte.

Rated 5 out of 5 stars

Great customer support

The customer service I received was first class! I did encounter a problem with the supplier but eTHikel acted straight away until it was resolved. They even followed up to check everything was sorted.
Thank you 😊

28 October 2021
Rated 5 out of 5 stars

1st Class Product and Service!

Absolutely love the frog pram suit for my newborn! Gorgeous product and arrived with it’s own bag! Brilliant presentation, so much thought has gone into the product and their customers. Great service! Quick delivery! No problems at all! Thank You 😊

8 October 2021
Rated 3 out of 5 stars

Issue with delivery times

Quoted delivery time of 3-5 days was actually 9 days, which wasn’t great for a birthday gift.

11 September 2021
eTHikel  logo

Reply from eTHikel

We are sorry for the delay, products are normally dispatched by our sellers promptly however we believe there was an unexpected delay with fulfilment in this isolated case.

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