Well due to the fact that I still do not have my product that is now 5 days past the day it was supposed to be here I am not very happy. I'm the past when I ordered I knew it would be 30 days until... See more
Company replied
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Hi Welcome to Eternal Wigs,the home of beautiful yet Affordable wigs that won’t break the bank!
Atholl Street, Ph1 5np, Perth , United Kingdom
Replied to 84% of negative reviews
Typically replies within 2 weeks
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I have bought 10 plus wigs from Eternal Wigs. The quality and service is the best I have experienced! The units themselves are stunning and I will never go anywhere else.
Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff were so welcoming and professional. They took the time to help me find the perfect fit and style. I left feeling confident and looked after. Highly recommend!
This company has completely restored my confidence. The wig looks so natural that no one can tell I’m wearing one! The salon in Scotland is fantastic—professional, clean, and very welcoming. The staff went above and beyond to make sure I was happy. I’m so grateful and would recommend them to anyone.
No customer support available!!!
I have order wig for my sister a month ago its haven't delivered yet. and customer support is also not helping me to resolve this issue.

Reply from Eternal Wigs
You guys should have to be more professional and way more polite with your customers. it's so disgusting the way you are handling your customers.

Reply from Eternal Wigs
Don't by anything from here. they are scammers. i have ordered a month ago but i didn't received my parcel yet. and no one solving my issue on customer support as well.

Reply from Eternal Wigs
Scam!!!!!!!!!!
scammers i purchased a wig from this company it arrived dirty and also incorrect color and to much delay on delivery.

Reply from Eternal Wigs
Do not buy wigs from this company
do not buy wigs from this company, it's a scam. and waste of money and time. Beware everyone.

Reply from Eternal Wigs
It's extremely telling that when you responded to every other review you told each reviewer that if they were directly impacted they could reach out to you for a resolution, but now that you owe Prestige Hair Studios money, the are the only ones you haven't responded to. For such disgraceful individuals, nothing but a bunch of money-hungry scammers.

Reply from Eternal Wigs
€1000 spent on wig delivered dirty
€1000 spent on a wig delivered dirty, worn out, and of an incorrect color and size. I am completely shocked by the service or rather its absence. Don't order. Complete scam.

Reply from Eternal Wigs
The quality of hair is beautiful,soft and true to length but the shipping took couple of days longer than estimate provided on checkout! However the customer care team were responsive when I messaged for an update.
A huge thanks to Eternal Wigs team for getting my wig to me in time for my birthday! luckily they had the wig in stock. I sent a few questions about cap size measurements and they were super helpful! The packaging came in a nice silk bag with combs and caps which was a nice added touch!
Have been wearing the Sabrina Wig for 4 weeks now and I have to say how nice it feels.No shedding or tangling.The wig takes heat really well.You get what you pay for here!
Am glad I found this company,Eternal Wigs.have had not so good experiences online with other wig companies.The wigs look beautiful and natural and smells lovely too.I managed to trim the lace myself which am not very good at but they offered to cut it for me the next time I order.Over all excellent experience!
Had a lovely experience with Eternal Wigs me helpful in guiding me and making suggestions. I was able to find the right wig that suited me.I will be back again.
Made very welcome, required a wig following cancer treatment. Very helpful in discussing requirements, I supplied photos of my previous hair style. The wig supplied took this into account, the actual wig it's self fitted well and was as expected. Some styling had to be done to my requirements. Nothing was too much trouble. I am happy with the final result.
My experience with Eternal Wigs has been excellent. Having lost all my hair due to chemotherapy I needed a wig. When I went to Eternal Wigs Funmi was fab at discussing all the options. She was very friendly, approachable and professional too. She made me feel comfortable and helped so much with my wig, which I love. I’ve just been back in for my free wash, dry and style that you get when purchasing a wig. There are so many options, and Funmi will go out her way to make sure you feel good and get what’s best for you. I have also contacted Eternal Wigs in between and all my questions and concerns have been answered. Lovely service, good quality wigs, I’d def recommend 😊.
I have purchased a few wigs from Eternal Wigs now and each and every time my experience has been fantastic.
Most recently Katie was amazing, she was patient, kind and very helpful.
She answered my many questions, she also advised me on the best aftercare products.
I am honestly so very grateful for people like Katie and companies like Eternal Wigs.
I had my wig consultation appointment yesterday and I just want to say how kind, patient, and supportive the whole experience was. I felt quite nervous going in, but I was immediately put at ease by Funmi who helped me find the perfect wig. I’m so grateful for the care, empathy, and professionalism shown during what can be a very emotional process. I would highly recommend this service to anyone.
Thank you, Emma
I recently ordered a wig from Eternal Wigs and I’m really happy with the customer service from Funmi. She listened to what I wanted and ordered a wig that suited my preferences. When I went to collect the wig she talked me through how to best maintain it. Overall, I would definitely recommend Eternal Wigs.
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