Eternal jewellery Reviews 12

TrustScore 2.5 out of 5

2.4

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Company details

  1. Jewellery Manufacturer

Written by the company

Personilsed cremation ashes jewellery and gifts hand crafted and delivered to your door.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

NOOO!!!!!

NO. I ordered my order (1 necklace) a MONTH ago, and it said that i’d get it after 3 days. Now, I finally get an e-mail that my order has been shipped. But it Will take another month to get delivered. The delivery is with global cainiao and it has very bad reviews for not being delivered and bad costumer services. In that month I thought i was scammed and wrote several e-mails in different languages still didn’t got any response. This website is a SCAM. I don’t know if i’ll get my package but i’ll update you. Oh yeah BTW: They say you don’t have to play for shipping costs, but you’ll have to when you’ve paid.
DONT ORDER ON ETERNAL LOVE JEWELS, I WARN YOU!

UPDATE:
the package arrived a few days ago (1 month and 12 days later). But I'm not even going to talk about the quality: it's extremely fragile, not even Stainless Steel I think,... Conclusion: they say they are handmade jewelry, but don't fall for it: they are from China (also stated on the tracking site) but the worst is yet to come: A day ago I found out that an attempt had been made to defraud my bank card, luckily it was blocked just in time or I would have lost all my money. The bank has said that a poor quality website (an Asian webshop) has probably sold my bank details. This is the ONLY (apparently) Asian website I have shopped on in recent months. So 3 guesses as to which website sold my bank details...
DECISION: Do you want to pay €20 for 1 necklace, with a quality of 0, from China. AND do you also want your bank card to be fraudulent? Then be sure to shop at Eternal Love Jewels!

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I ordered it on December 9th, but I haven't heard anything since. I've written several emails, but I haven't received any responses to any of them. Really frustrating.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service , quality products .

I have just received my order from Eternal , earlier than expected . They are such a good Company & I am SO pleased with the jewellery I ordered . I have dealt with them before & everything comes beautifully packaged . Perfect as a gift .

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Stunning ring and service

The care and thought Michelle put into making my ring with my husband's ashes in was second to none. She kept me updated with the progress every step of the way. So pleased I have done this and that I chose Michelle to make it. 100% recommended

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Nothing but the best

From start to finish the experience Michelle gave me with turning my brothers ashes into a necklace was amazing! It took me 3 years to find the right person to help me and Michelle was the one! Over the moon with my necklace and thanks to her I can take my brother on all my adventures.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I had the honour of commissioning a piece of jewellery from Eternal Jewellery, and it has become a cherished keepsake that holds deep personal meaning.
The entire process, from the initial consultation to the final delivery, was handled with care and compassion. The company's understanding and sensitivity during this emotional journey were exceptional. Their professionalism and commitment to creating a meaningful memorial are truly commendable.
Thank you!

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Super happy!!

So I finally found someone who was not only lovely to talk to but also someone that put me at complete ease with sending of some of my precious dogs ashes. Im so in love with my new ring and its something i will forever be grateful to have and to wear ❤️
Thank you michelle x

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Had a pair of earrings made and they are beautiful. The service from Michelle was amazing.

23 June 2023
Unprompted review
Show reviews in all languages. (12 reviews)

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