Estate Shutter captured our listing…
Estate Shutter captured our listing perfectly. Highly recommend!!
17 March 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Estate Shutter is Ontario’s #1 real estate media partner — specializing in professional real estate photography, cinematic video tours, drone aerials, and 3D Matterport virtual tours. We serve London, Kitchener, Windsor, and surrounding areas with lightning-fast turnaround times and stunning media that helps listings sell faster. Whether it’s luxury home shoots, digital staging, or Ghibli-style edits, we deliver next-day media that stands out. Book directly online at estateshutter or call us for same-week availability!
Contact info
N6G1E7, London, Canada
- (226) 271-2773
- mike@estateshutter.ca
- estateshutter.ca
3.8
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scheduling was a breeze
Scheduling was a breeze. The photographer showed up on time and knew exactly what kind of angles and shots would work best for the home. The photos and 3D virtual tour were delivered quickly and they looked amazing online. Definitely using again.
8 April 2025
12 hour guaranteed turnaround
12 hour guaranteed turnaround. 28 hours later - no photos. Extremely hard to deal with, rude, entitled and not apologetic in any way. I was told "you'll get your photos when you get them" After 21 years and selling over 1,000 homes, I have never had such a poor experience with a "vendor". I had to continuously reach out since I hadn't heard back in 24 hours. They made me feel like they didn't want my business and then told me they were punishing me for saying that I wouldn't use them in the future by extending the turnaround time. The discount offered after my second or third call was 10%. It was insulting all around.
30 April 2025
Unprompted review
Reply from Estate Shutter - Real Estate Photography
Hi Val,
I sincerely apologize that this experience did not meet your expectations. Unfortunately, a severe and unexpected power outage due to bad weather impacted our editors’ ability to complete the photos within the usual 12-hour timeframe. I communicated this immediately, offered a discount to make up for the delay, and did my best to keep you updated.
While we understand that delays are frustrating — especially in fast-paced real estate — mutual respect is always important during difficult conversations. I regret that our interaction became tense and did not reflect our usual standard of service.
We take this feedback seriously and continue to work on making our process and communication even better for the future.
— Mike, Estate Shutter
Professional, reliable, and worth every penny
’ve used Estate Shutter a few times now, and every experience has been excellent. Their photography instantly elevates the look of any listing — bright, sharp, and thoughtfully framed. The virtual staging is also incredibly well done; it actually looks real, not cheesy or overdone like some other services I’ve tried in the past.
What really impressed me was how quick and smooth the entire process was. Booking was simple, communication was clear, and I had the final media back faster than expected. They genuinely care about the details, which as a realtor, I really appreciate.
If you’re looking for a dependable media team that delivers top-tier quality, Estate Shutter is it. I recommend them to every agent I know.
2 April 2025
Unprompted review
Reply from Estate Shutter - Real Estate Photography
Thank you so much for your kind words and continued support! We’re thrilled to hear that our work has consistently helped elevate your listings — that’s exactly what we strive for with every shoot.
It means a lot to know that you value not just the quality of the media, but also the overall experience. We put a lot of care into the details, so hearing that it makes a difference to agents like you really motivates our team.
We look forward to working with you on many more listings — and thanks again for the recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.