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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effectiveness, especially for skincare and anti-aging needs. Many people appreciate the fast shipping and efficient order processing, often receiving their items sooner than expected. The customer service is frequently described as outstanding, with reviewers noting the helpfulness, responsiveness, and overall positive attitude of the support team. However, some customers reported issues with their orders, including administrative issues related to orders, products being out of stock after purchase, and difficulties with refunds or order fulfillment. A few people also mentioned concerns about melted ice packs upon delivery, though the product quality was generally unaffected. Additionally, some international customers were surprised by unexpected customs charges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers consistently express high satisfaction with the delivery service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality products, from aesthetic beauty... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Legit company. Offered 3 payments method like Remittly, Wise and Bank wire transfer. Smooth transaction and very fast shipping. I placed and paid my order Sunday I got Wednesday. Free shipping for ord... See more

Rated 5 out of 5 stars

If you’re into Korean skin care/innovations like stem cells or PDRN boosters, do yourself a favor and stock up. Their products , customer service, shipping times are among the best! My skin has neve... See more

Rated 5 out of 5 stars

Like most of you I've spent hundredssss of hours researching all the sites, looking at all the pics, and you get to a point where you are finally ready to DIY. Now you stress over finding a reputable... See more

Rated 5 out of 5 stars

Estaderma has the best prices, products, customer service, and fast shipping. I live in Indiana, and always receive my products in less than a week. You also earn points on orders, which can be applie... See more


Company details

  1. Cosmetics Store
  2. Beauty Products Wholesaler
  3. Beauty Supply Store

Written by the company

Our aim is to build a long term relationship, to provide quality service for you, from your side you need to be involved in this great adventure to the world of boundless beauty. We know how hard it is to find the right individual product for you, among thousands of brands, not efficient, poor quality and fake products. We are a group of elite specialists, who decided to use applied experience and create a unique, stable, professional platform for the beauty esthetic qualitative Korean products for you. We are an open-minded creative team, who have seen other companies making mistakes with the wrong attitude and strategies. Our mission is to build a special platform, where you can enjoy online shopping and find the right qualitative products at the best price. We would like to find a solution, whether it be retail or wholesale purchase, to make your skin or body look better or your business grow. We are an Estraderma, a new generation innovative aesthetic company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have ordered from Estaderma multiple…

I have ordered from Estaderma multiple times, and I am happy to say that I have had a great experience every time. Fast delivery, easy ordering, authentic products, and great customer service. My wallet loves the competitive pricing :)

21 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I received a damaged box of items and wasn't sure what to do. Luckily I reached out to Estaderma right away and after I finished inspecting everything, all my products were safe. However, the response I received from them was quick and very reassuring. If I had any issues or product loss they were there to help me out. They were so kind and helpful and told me how to to handle it if I did have any product loss. You will keep me as a customer just by answering questions I send to your company. Thank you for your wonderful products, prices and customer service. Will order again!

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Products on point. Always so happy with my order and it’s making my DIY journey so much easier for me. Love Nabota and lifting threads the most and also all the face rejuvenating serums. Forever a customer

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Premium PLAMERE plasma device

I received my Premium PLAMERE Esthetic Multi-Plasma Device from Estaderma quickly. The device has been a game changer for me. Thanks to the professional staff at Estaderma!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Say YES to Estaderma!!

I have been ordering from Estaderma for years and have always been very happy with their prompt delivery and response to any questions. I live in the US, and feel this company is the easiest to deal with! And always the fastest way to receive my product. AND they always offer the best discounts. I HIGHLY recommend Estaderma!

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Authentic products and great sale…

Authentic products and great sale prices. Never had an issue with anything, ever. Highly recommend Estaderma for all your skincare needs.Top of the line, cutting-edge products that will transform your face.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE ESTADERMA!!!..High…

LOVE LOVE LOVE ESTADERMA!!!..High quality Korean skin care products!!!!!! Have Been ordering for years from this company. Fast shipping, EXCELLENT CUSTOMER SERVICE!!!!!, Great Sales on products!!!! This is the ONLY Company I order from.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Real Customer Service

Estaderma provides not only quality products, but great and reliable customer service when needed. Their skin boosters have improved my skin so much

18 April 2025
Unprompted review
Rated 5 out of 5 stars

If you’ve been unsure where to get great products, prices, and service - this is the one.

Estaderma is one of my main go-to’s for great skin care products at great prices. They run specials all the time allowing you to order additional items you may have been looking at for a while. Everything is the highest quality and so much care is placed in the packaging and shipping process, which is incredibly quick too, by the way. The biggest problem you’ll have is trying to decide what to order each time because there are so many great products.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Many great experiences

I have ordered from Estaderma many times through out 2024 into 25. Their process is efficient for shipping and most times (unless a huge sale) I get my items in 2-3 days (located middle TN) Products are authentic and the one time an item was missing they rectified it immediately.
Oh and they have THE BEST Sales!!!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Estaderma is my go to place for all…

Estaderma is my go to place for all Korean beauty essentials and they have been for years. I will not use anyone else. The website is easy to navigate and up to date, they have multiple products from tried and true to new with details of the products visible. Their prices, even without discount codes and not considering their many sales throughout the year, are competitive. Most importantly the turn around time from date of purchase to actual delivery is lighting fast as promised. The entire payment process is simple, secure, and fast, items always arrive well packed with extra goodies and Estaderma’s communication is excellent.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered a variety of Lifting Threads, Innotox, Curenex, Needles, LipoLab, Aquashine, and many more

I highly recommend them!!
I have previously ordered products from other renown vendors, but my orders were disappointing.
Once I received the goods (lifting threads) but they were very close to their expiry dates.
Another time, instead of receiving 2 lifting threads SEALED packages, they sent me 40 threads all stuffed in in 1 single OPENED pouch, up to the extent that the pouch could not even be closed with its zip.
This was so disappointing, considering also the fact that once the package is opened, the life span is lost and its sterilization as well.

I then started ordering from Estaderma.
The ordering process was very smooth, the delivery was extremely fast, and the actual order was Bang on.
I ordered from them already 3 times and all orders were perfect, and I am about to place another order.
I highly recommend them.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Products

I have ordered a wide range of products from Estaderma. All products are high quality; packages arrive quickly and are packed carefully. They are my preferred vender for all things beauty and skin care.

28 December 2024
Unprompted review

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