The product arrived as expected and as described. I searched quite a few online shops and these guys were the best priced for the quality of product. Plus their website was significantly more user fri... See more
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Review summary
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Service was fine. Requested board arrive on time. It's working fine.
Company replied
E-spares España delivered the correct spare part I needed within two workdays.
Good service but the carrier Suer is not good the package was battered and damaged
Company replied
Company details
About eSpares España
Written by the company
Nuestro objetivo es ayudar y aconsejar a nuestros clientes para que puedan reparar por ellos mismos sus electrodomésticos. Aportamos todo nuestro conocimiento y confianza para hacer de la reparación, un proceso fácil y sencillo.
Síguenos en YouTube y aprende cómo cambiar recambios específicos paso a paso. Descubre también consejos útiles en nuestro blog y encuentra millones de artículos de cómo diagnosticar, reparar y mantener tus electrodomésticos con nuestro centro de consejos.
Si no encuentras una solución en nuestro sitio web, no dudes en llamar al número de teléfono o dirección de correo electrónico mostrada a continuación.
En eSpares ofrecemos a nuestros clientes el conocimiento y experiencia para reparar sus electrodomésticos
eSpares es una tienda de repuestos online que cuenta con más de 1 millón de recambios y accesorios para más de 3.000 marcas, somos una empresa líder en el mercado Europeo.Síguenos en YouTube y aprende cómo cambiar recambios específicos paso a paso. Descubre también consejos útiles en nuestro blog y encuentra millones de artículos de cómo diagnosticar, reparar y mantener tus electrodomésticos con nuestro centro de consejos.
Si no encuentras una solución en nuestro sitio web, no dudes en llamar al número de teléfono o dirección de correo electrónico mostrada a continuación.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- consultageneral@eSpares.es
- espares.es
4.0
Great
4K reviews
Asks customers to review
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Good service but expensive delivery
Everything went well, correct product perfectly packed but 10€ for delivery I thought was expensive
27 August 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We had been notified that our delivery…
We had been notified that our delivery by Seur had been left at a pickup point Farmatural San Miguel Salinas which we have tried on 5 different occasions between there opening hours of 10am till 2pm and the place has never been open. Unfortunately we are traveling from today until 26/10/2025 and Seur have told us that it will returned tomorrow to yourselves please can you help me?
21 August 2025
Reply from eSpares España
Dear Customer,
we are very sorry to hear that the pickup point was inaccessible .
Please check your inbox for the resolution of this problem.
We hope this can make your experience better.
-The eSpares Team
The order was not delivered
The order was not delivered. The shipping is very expensive and unreliable. I am launching a legal process. Don t order to this website.
22 August 2025
Reply from eSpares España
Dear Customer,
we are very sorry to hear you have experienced some issues with your order.
Some international couriers may delay the packages. According to our checks, however, your parcel has been delivered to you on 02-02-2025. Please check the e-mail we have sent you.
Kind regards
-The eSpares Team
Great product easy to fit fast delivery
11 August 2025
Reply from eSpares España
Hi Keith,
we are delighted to know you found the part easy to fit. We appreciate your feedback. We hope to have you back soon!
- the eSpares Team
I would use them again
The product arrived as expected and as described. I searched quite a few online shops and these guys were the best priced for the quality of product. Plus their website was significantly more user friendly for finding what I needed in comparison to the many others that I searched through. I would use them again.
8 August 2025
Reply from eSpares España
Hi Bethany,
it's great to know we managed to provide you a satisfactory service. We hope you can enjoy your fixed appliance.
- The eSpares Team
Quick delivery and right part
13 August 2025
Reply from eSpares España
Hi,
thank you so much for your feedback.
We appreciate it.
Regards
-El Equipo de eSpares.es
Delivery on time
Delivery on time
Product delivered identical to the one ordered based on the photo
6 August 2025
Save more than 70€ with a basic spare…
Save more than 70€ with a basic spare part of just 13€. Good service, recommended site.
5 August 2025
Reply from eSpares España
Hi,
We appreciate your feedback !
Thanks
- espares Customer Service
Reply from eSpares España
Hi,
We're glad you found our service quick and easy to use while in Spain. Thank you for your positive feedback; it means a lot to us.
- The espares.es Team
Fast and precise the only problem was…
Fast and precise the only problem was the price too high.
2 July 2025
Reply from eSpares España
Dear Mr Moriones,
Thank you for your positive feedback regarding the speed and precision of our service. We appreciate your honesty about the pricing and will take your comments into consideration as we continually strive to offer the best value possible.
If you have any questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Customer Service Team
Reply from eSpares España
Hello Sr Martínez,
Thank you for your feedback.
We’re glad to hear that your order arrived on time and is working well.
If you need any further assistance, please don’t hesitate to contact us.
Best regards,
Customer Service Team
Good service but the carrier Suer is…
Good service but the carrier Suer is not good the package was battered and damaged
26 June 2025
Unprompted review
Reply from eSpares España
Hello Bill,
Thank you for your feedback.
We’re glad you are satisfied with our service.
However, we’re sorry to hear about the condition of the package upon delivery.
We will share your comments with the carrier to improve their handling of shipments.
Please don’t hesitate to contact us if you need any assistance.
Best regards,
Customer Service Team
I want my money back and to give you…
I want my money back and to give you back the accessories. The are small for my fridge.
How can I do it?
Thank you
28 May 2025
Reply from eSpares España
Dear Mrs Pantigoso Gundin,
Thank you for taking the time to share your experience. Feedback like yours truly helps us improve.
We’re sorry to hear that the accessories were not suitable for your fridge. We have processed a full refund for your order, which will be credited to the same payment method used. You should see it reflected in your bank statement within the next few days.
There is no need to return the item, you may dispose of it or keep it, as you prefer.
If you’d like to place a new order with different measurements, we’ll be happy to assist you.
We sincerely apologise for the inconvenience and remain at your disposal for any further questions.
Customer Service
Quality of components is ok
The web is not perfect, but the shippment and the quality of the piece is perfect.
Thanks for all, you save me much money.
12 June 2025
Reply from eSpares España
Hello Mr Lito,
Thank you for your honest feedback.
We’re glad to hear that the quality of the part and the shipment met your expectations.
We also appreciate your comments about our website and will continue working to improve it.
Thank you for choosing us and for your kind words — we’re happy to have helped you save money.
Best regards,
Customer Service Team
E-spares España delivered fast and correctly
E-spares España delivered the correct spare part I needed within two workdays.
28 May 2025
Exactly as advertised
Reasonably priced, well packaged & delivered promptly. Highly recommended!
27 May 2025
Wrong item.
I ordered a small plastic item to fix my fridge hinge. I received a completely different piece which has nothing to do with it. I've already written a complaint and I'm waiting for an answer. I hope Will be given a solution... So I can write a positive review soon
2 June 2025
Reply from eSpares España
Dear Mrs López Peteiro,
Thank you for your message. We're sorry to hear that you've received an incorrect item. To help us resolve this as quickly as possible and ensure the correct part is dispatched, could you please send us:
The order number(s)
A clear photo of the part you received
Once we receive this information, our team will investigate and get back to you promptly with the next steps.
We appreciate your patience and look forward to resolving this for you.
Best regards,
Customer Service Team
Everything ok
30 May 2025
Reply from eSpares España
Hello Javier,
Thank you for your feedback! We’re happy to hear that everything is okay.
Best regards,
Customer Service
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