Esky Reviews 

299
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It is very fast in terms of service and providing updates on the status of the booking; it also offers online check-in and priority handling for checked baggage.

Company replied

Rated 4 out of 5 stars

Everything was simple to book. My only gripe with the service is that you do not accept payment from Euro to another country’s currency which other airlines do. You do not give this choice. As a res... See more

Company replied

Rated 5 out of 5 stars

It is first time I am using the site on 23rd march and found it very approachable, explanatory and you have presented o rich variety of flights enabling us to trace a suitable flight to satisfy our... See more

Company replied

Rated 4 out of 5 stars

I booked 4 tickets for 8 persons in 20 minutes. Each time ticket prices was different lower or higher with different options and prices for bags. This is not correct. 4 same tickets for 4 different pr... See more

Company replied

Company details

  1. Animals & Pets

Information provided by various external sources

Όλοι οι φθηνοί και οι τακτικοί αερομεταφορείς σε μία πλατφόρμα. Πιστοποιημένος συνεργάτης της IATA. Ανακαλύψτε ανεξερεύνητους τόπους μαζί μας!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

299 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(299)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found quickly my ticket in the best…

I found quickly my ticket in the best price and they helped me asap when I needed a clarification

4 March 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — we are very happy that we could help.
Best regards,
eSky

Rated 5 out of 5 stars

Excited!!!!

23 February 2022
Unprompted review
Esky logo

Reply from Esky

We hope that every one of your travels is full of amazing adventures and happy impressions. Have a great day, your friends at eSky!

Rated 5 out of 5 stars

Nice

Nice , easy ,simple, very good site I'm very satisfied 👍

18 January 2022
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.

Rated 5 out of 5 stars

I recommend

I recommend, the wide offer of flights at a good price and always helpful customer service.

31 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for using our website and for appreciating our work. Best regards, eSky.

Rated 5 out of 5 stars

Everything is fine

Everything is fine. Problem free flights, ordering tickets, helpful customer service. Next time I willa also book tickets through this company.

27 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion and appreciating our work. We are really grateful. Best regards, eSky.

Rated 5 out of 5 stars

Very easy to use

Very easy to use, quick confirmation by email, small prices and great support.

27 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.

Rated 5 out of 5 stars

Greta app

Greta app, intuitive flight search engine and the ability to independently manage the booking.

21 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for sharing your experience with us. We would love to see you again! Best regards, eSky

Rated 5 out of 5 stars

There are a lot of christmas sales now

There are a lot of christmas sales now, i have just booked 2 flights for next year

20 December 2021
Unprompted review
Esky logo

Reply from Esky

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.

Rated 5 out of 5 stars

Great prices and support

Great prices and support, love it!

15 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion and appreciating our service. We are really grateful. Best regards, eSky.

Rated 5 out of 5 stars

My friend recommended this website to…

My friend recommended this website to me. I used it on my last holiday. Very positive impressions. I will use it again on the next occasion.

13 December 2021
Unprompted review
Esky logo

Reply from Esky

Good morning, thank you for your kind opinion. We are thrilled that you have decided to travel with eSky. Best regards, eSky.

Rated 5 out of 5 stars

Clear and fast reservation

Clear and fast reservation, very good price.

13 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for using our website and for appreciating our service. Best regards, eSky.

Rated 5 out of 5 stars

Fast

Fast, easy, low price and very good support

9 December 2021
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion and appreciating our work. We are really grateful. Best regards, eSky.

Rated 1 out of 5 stars

Non existent flight!

Non existent flight!! My daughter and her friend were left stranded at 6:05am Gatwick airport. The flight I'd paid for to Malaga didn't exist! Airline: Wizz Air UK Flight no.: 5723 on 14th August. There was no warning from esky and they couldn't be reached. The phone number +44 74 1834 3609 given on the booking email was never answered.The message constantly said 'you've contacted us in our out of hours', regardless of when we phoned and we tried for several days at different times. There's no-one at the end of the phone - EVER. Try it and see. The Wizz desk was shut. I had to buy another two tickets at considereable expence to get my daughter and her friend to Spain. We completed the esky online complaints form and eventually someone rang my daughter in Spain saying that we would get a refund. Since then we've heard nothing and no refund!! My daughter was looking forward to going to Spain to see her friend whose mother is very ill. It created a terrible start to her holiday. Don't ask me to fill in another online form, because you know who we are and I've filled in the form about 10 times. I've gone to Trustpilot because you seem to respond to these posts and ignore your customer online communications. You need to communicate and we need a refund for the non-existent flight. I am willing to modify and update my review if you do the honest thing and give me my money back, which you've basically stolen!!

24 August 2021
Unprompted review
Esky logo

Reply from Esky

Hello, we forwarded your inquiry to our Customer Service. Best regards, eSky.

Rated 1 out of 5 stars

This is the response you get from esky

This is the response you get from esky. I have tried calling and EMAILING them. THEY DO NOT SOLVE YOUR PROBLEM. THEY IGNORE YOU. This company is a SCAM. DO NOT USE eSKY. Good morning, the waiting time for the connection with a consultant is indeed longer than usual. Please contact us using the contact forrm. We apologize for the inconvenience. You then do this and they ignore this also. Linda Lally

23 March 2021
Unprompted review
Esky logo

Reply from Esky

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky.

Rated 1 out of 5 stars

Esky.com based in Poland is a SCAM and…

Esky.com based in Poland is a SCAM and has to close down. I have already hired a lawyer to get my refund. I bought a ticket which at the airport realised didn't exist. You can't make it up, can you?
I have already created two facebook pages to alert people to their deceit so that they don't get defrauded.
They should close down ASAP.
P.S. Esky.com don't get back to me to let me know you can't find my name in your system. I have better things to do that writing a review about your ridiculous company

15 September 2020
Unprompted review
Esky logo

Reply from Esky

Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://www.esky.com/about-us/contact and choosing the right category and topic. Best regards, eSky .

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