After two weeks of lies that they are trying to resolve your problem, they sent email that Airline “just” accepted the changing date of flight, accept or lose your money! I WANT MY MONEY BACK, I don’t... See more
Company replied
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See what reviewers are saying
Good day. I have bought ticket from Alicante to Barcelona on 31/07/2024 and I have not received my booking confirmation on my email. I checked spam, nothing is there. I used the "resend confirmation e... See more
Company replied
this rating is for the simplicity of the service and the speed of the service itself. As for the completeness of the service, i.e. ticket checking, we will see. of course, if I am satisfied, I will... See more
Company replied
Would like to have more clear contact phones for urgent matters. All other easy and good. At the moment waiting for call as made typing mistake in reservation and system does not allow e.g -chang... See more
Company replied
Company details
Information provided by various external sources
¡Compra con eSky.es Agencia de Viajes Online! Reserva vuelos baratos y hoteles de forma rápida y segura.
Contact info
Poland
- esky.es
3.4
Average
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Esky
Thank you for choosing us for your travel needs!
Best regards,
eSky
Reply from Esky
Thank you for your feedback — your views are very important to us. We look forward to serving you again soon!
Best regards,
eSky
I am very satisfy
19 June 2022
Unprompted review
Reply from Esky
Thank you for your feedback; we really appreciate it.
Best regards,
eSky
If I could give less than a star I…
If I could give less than a star I would
Post tickets that aren’t the right price. Try to get a ticket esky says it is pending because of luggage. Tell them that I have a carry-on for luggage because it’s pending their fault prices go up twice as much
8 June 2022
Unprompted review
Reply from Esky
If you have any suggestions or questions, contact with us using: https://www.esky.com/about-us/contact. Choosing the right category and topic.
Best regards,
eSky
Excellent service !!!
31 May 2022
Unprompted review
Reply from Esky
Thank you for your feedback; we really appreciate it.
Best regards,
eSky
Refund
I have beed charged twice for the same flight ticket. I want my money back now!!
25 May 2022
Unprompted review
Reply from Esky
We apologize for the described situation. Your request has been sent to our customer service and we will contact you shortly to clarify the situation.
Best Regards
eSky
Reply from Esky
Thank you for your feedback; we really appreciate it.
Best regards,
eSky
Everything was easy and user-friendly
Everything was easy and user-friendly. I booked fast and receive discounts on hotels and apartments after I booked the flight. Great experience, for sure I will use it in the future.
18 May 2022
Unprompted review
Reply from Esky
Thank you for your positive feedback. We look forward to serving you again soon!
Best regards,
eSky
Booking and payment
I was looking for two tickets with different requirements and I got it without problems. Payment was processed in a very simple way.
7 May 2022
Unprompted review
Reply from Esky
Thank you for your kind words.
Best regards,
eSky
quick and easy
4 May 2022
Unprompted review
Reply from Esky
Thank you for sharing your views and for your appreciation — we are delighted to receive such positive feedback!
Best regards,
eSky
Esky reference 67863377
Esky reference 67863377 - Flights were cancelled due to Covid lock-down in Spain in 2020. 2 years after we haven't received any refund nor explanation.
28 April 2022
Unprompted review
Reply from Esky
Thank you for your comment. We would like to inform you that the decision on your refund is at the discretion of the airline that was to provide the transport service and received the funds for your ticket from us. Please be assured that we are monitoring the case on an ongoing basis and we will let you know as soon as its status changes.
Best regards
eSky
Easy and affordable
27 April 2022
Unprompted review
Reply from Esky
Thank you for your kind words.
Best regards,
eSky
Reply from Esky
Thank you for choosing us for your travel needs!
Best regards,
eSky
The price of the ticket was €269
The price of the ticket was €269, but I was charged €282.
14 April 2022
Unprompted review
Reply from Esky
Thank you for your comment. Please be informed that a service fee is charged each time to the purchase transaction of flight tickets on eSky. The said service fee is non-refundable and is charged for using the search engine, issuing a ticket and after-sale service (including handling possible refunds). Information about its amount is specified in the price summary in the booking form before accepting the purchase of the ticket.
Best Regards
eSky
Good and excellent
10 April 2022
Unprompted review
Reply from Esky
Thank you for your kind words.
Best regards,
eSky
Reply from Esky
Wishing you great travel filled with memorable experiences!
Best regards,
eSky
Easy and efficient!
24 March 2022
Unprompted review
Reply from Esky
Thank you for using our website and for your kind words.
Best regards,
eSky
Date of Birth was confusing..
Everything was OK, but date of birth was confusing... I made a mistake and put my ages instead of year. There was just two digits for a year.
20 March 2022
Unprompted review
Reply from Esky
Thank you for your feedback. We are constantly working to improve our website and make booking your trip easier than ever.
Best regards,
eSky
Reply from Esky
Thank you for your kind words.
Best regards,
eSky
Fast intuitive easy to use and all…
Fast intuitive easy to use and all needed info is there!
22 February 2022
Unprompted review
Reply from Esky
Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.
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