Absolutely abysmal none existent after sales support. Ware and tear was frustrating with plastic parts eventually vibrating splits and tears. Frequent problems over the last two years saw me con... See more
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See what reviewers are saying
Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... See more
As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... See more
I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... See more
Company details
Written by the company
⚡️ The Future Of Urban Motion... www.eskuta.com
Contact info
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, United Kingdom
- 02476350150
- contact@eskuta.com
- eskuta.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Great job
Hi well this company knows how to look after you and make sure you get what you asked for i dealt with Matthew potter and what a gentleman he was from start to finish kept me up to date with all info.
I spoke to a lad called Michael and another person was really good.
I had to call the office at one stage to make a payment and I chatted to another lad call Matthew but quite on phone but really nice customer service and couldn't ask for any more.
Ok going on to delivery of bike on the morning of delivery I was sent a text where I could track the driver so I could see where he was on the M1 so if u need to pop out u could as you could see where the driver is and when driver Karl got to mine he was so funny set the 2 bikes up for me and made everything was ok and I was happy with what I got.
Overall I would recommend this company to everyone.
Lead time and correspondence a little…
Lead time and correspondence a little slow to start but got there,delivery and explanation excellent.
Bike a lot better than I was expecting apart from said mileage as I am only getting 16 to 20 miles.
All said very happy...
Nice company to deal with
Good service, good spare parts stock reasonable prices great customer service 👍
The bike arrived and is superb
The bike arrived and is superb, looks like a scooter but an e-bike. So comfortable and great for two people if you do not have too many hills. Very good visibility for road users and range is okay for two people. Quality seems good. Overall a safe and very convenient way of getting around for local trips, no need to use a car for smaller shopping and local day trips. Still too soon for us to give a longer term view.
Eskuta is just an awesome bike 👍i…
Eskuta is just an awesome bike 👍i really loving the great experience with eskuta bike
Great service
Great service
Delivered on schedule and good demo of the bike before I took ownership. Also prompt follow up with a question I had.
Very pleased and very good friendly…
Very pleased and very good friendly staff very helpful unexplained it very well over the phone at home but very helpful and very kind and excellent was well played on the phone and explained everything to me about my new bike and when I will be getting it and the updates I am very pleased and was happy that they kindly explained it to me very nice staff and very calm explaining it to me no problems or up-to-date
Very responsive and helpful on the…
Very responsive and helpful on the phone when I needed some spare parts.
Already broken down twice
Fantastic service from sales to…
Fantastic service from sales to delivery.
Driver spent time running through the product.
nice skoot!
Everything arrived in good time, easy sale, good after response,what's not to like?
Yes the delivery was slow and they want…
Yes the delivery was slow and they want payment as soon u only had it for a few days they won't give u a chances very bad customers services I would recommend anyone to this company
Needed to replace a broken mirror on my…
Needed to replace a broken mirror on my Eskuta 250 series III and had no difficulty in ordering and receiving my new mirror
Thanks Eskuta team
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