Excellent service ! Fast support and the agent was very opening to Manage my issue and help me to find a solution. Very satisfied.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a Russia eSIM from Esimfox for my Google Pixel 7. The eSIM was installed correctly, registered on Beeline (I even received SMS from the network), data roaming was enabled, APN was... See more
I purchased a 30 days 20 GB data for N. Africa/Middle East from ESIMFOX. It was the best price among many other choices as competition. It worked wonderfully. The coverage and reception was awesome. H... See more
Easy to install, great value, would definitely use again. Just one point - I installed it before the trip and e-sim seemed to work immediately so I was a bit worried it wouldn't work in the USA anymor... See more
Company details
Written by the company
Your feedback drives our excellence! At eSimFox, we're passionate about revolutionizing travel connectivity with eSIMs for Europe, the USA, and beyond. Share your journey with us on Trustpilot. Explore more about our offerings at eSimFox.com Questions or suggestions? Contact us – we're here to help! Together, let's make seamless global connectivity the norm.
Contact info
gerlinplatz 1, 45127, essen, Germany
- admin@esimfox.com
- esimfox.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service ! Fast support and the agent was very opening to Manage my issue and help me to find a solution.
Very satisfied.
Easy to install and excellent value I’d…
Easy to install and excellent value I’d definitely use it again.
Fraudulent advertising activity resulting in chargebacks and financial loss
The owner of this service posted multiple adverts for eSIM Fox, eSIM Prime, and Snap eSIM on my websites.
These transactions were later disputed, resulting in chargebacks and direct financial loss on my side, including non-recoverable processing fees.
Despite marketing claims suggesting strong customer trust (including a 4.6 rating and 100,000+ customers), there is no corresponding Trustpilot profile or review history that reflects this.
Other merchants should treat this as high-risk activity and apply strict fraud screening before accepting any advertising or payment activity from this source.
eSIM for Russia never worked, support completely silent
I bought a Russia eSIM from Esimfox for my Google Pixel 7.
The eSIM was installed correctly, registered on Beeline (I even received SMS from the network), data roaming was enabled, APN was set as recommended, and I tested all networks (Beeline, MTS, Megafon) and all possible settings. Mobile data has never worked – only “no internet connection” in the browser.
I contacted Esimfox support with detailed screenshots and explanations. It has now been more than three days and I have received no reply at all – not even an automatic acknowledgement. For a paid service this is unacceptable.
People should know that:
the eSIM for Russia may simply not work;
if you have a problem, you may be left without any support or refund.
At this point I consider the money spent on Esimfox lost, and I would not recommend this company to anyone.
Bought an eSIM online but impossible to activate
Bought an eSIM online but wasn’t possible to find it again or activate it for a 5 day trip to UAE.
No app found and when contacted they said it was in production and gave me a link which didn’t work to try to get the eSIM activated!!! I requested a refund from them by email but surprise, surprise they haven’t responded!!! Certainly a suspicious SCAM. Avoid this? Company
He helped me with activate my e sim…
He helped me with activate my e sim verry fast i am very thankfull to him
I purchased a 30 days 20 GB data for N
I purchased a 30 days 20 GB data for N. Africa/Middle East from ESIMFOX. It was the best price among many other choices as competition. It worked wonderfully. The coverage and reception was awesome. Highly recommend it.
Good life service support for technical issues! When I installed esimfox (for use in…
When I installed esimfox (for use in Netherlands) I had some issues and it didn’t worked. The technician from Esimfox helped me true out WhatsApp and I was able to reinstall esimfox and solve even an other issue on my telefoon to get hotspot running. Verry good service! I would recommend eSIMfox
Terrible service
Terrible service, no customer support, don’t work in balkan countries, no cash back, totally unacceptable
I had a fantastic experience with…
I had a fantastic experience with Esimfox! The eSIM activation process was super quick and easy, and I was connected within minutes. The instructions were clear, and everything worked perfectly during my travels. The connection was stable, fast, and reliable, which made my trip stress-free. Customer support was also responsive and helpful when I had a question. Highly recommend Esimfox to anyone looking for a convenient and affordable travel data solution!
Good
I bought an E-SIM card for the first time. I had a lot of difficulties, but the support response was very nice.
The best
The only site I buy my ESIMs on for worldwide travel.
Super reliable, super present in helping or assisting you.
I have been buying from Esimfox for years and have always had a great time!
I recommend them to everyone.
Their support has always been timely and they are always very helpful in helping you.
I traveled to Germany and got my first…
I traveled to Germany and got my first eSIM. Esimfox totally saved me! The whole process, from ordering to payment, was super easy and smooth. Plus, their support team was really friendly and helpful .
A trustworthy company
My experience with eSIMFox was…
My experience with eSIMFox was excellent. It have been a game-changer especially when I travel all the time. The quality service is great, I can only recommend it.
It’s not working
I bought an E-SIM card for the first…
I bought an E-SIM card for the first time. I had a lot of difficulties, but the friendly response was very nice.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








