Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and w... See more
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I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... See more
Company replied
Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... See more
Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... See more
Company details
Written by the company
eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!
Contact info
10 ANSON ROAD, 079903, Singapore, Singapore
- +447893948383
- support@esim-on.com
- esim-on.com
Hasn’t replied to negative reviews
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Very positive experience
Been using this service for some time now and always fully satisfied. Today I had a trouble connecting to Internet for the first time while abroad and lovely lady from support team spent an hour on whatsapp with me assisting me and taking me through every step of fixing the problem. I'm very please and impressed. Will definitely recommend this service to anyone.
The online support was excellent
The online support was excellent. Thank you to Jerald who patiently assisted me.
Great customer service through…
Great customer service through whatsapp. Helped me to connect to europe network swiftly. Thanks Nems again.
I got the best help and support from…
I got the best help and support from Nems to get me connected. Thank you.
Very great response time and service…
Very great response time and service and guided me step by step making it easy to activate by E-sim Go.
As a first time user of eSIM
As a first time user of eSIM, I’ve found eSIM-On excellent and will use them again when travelling. The on line support chat system is excellent, with special thanks to Carl, and also Jareld. I needed help when first installing this, and also when topping it up and received quick, friendly, accurate solutions each time.
Jerald been very helpful on guiding me…
Jerald been very helpful on guiding me how to get it working.
Internet speed its fair.
Thaks Jerald
Sometimes us oldies need to be a little…
Sometimes us oldies need to be a little patient and we can do anything we put our minds too... Thank you Carl for your support I have downloaded both eSIM cards .
A wonderful experience connecting to…e-sim-on.com
A wonderful experience connecting to E-sim.
I would highly recommend using this Service.
Jerald was extremely helpful installing my E-sim.
He was so patient and nothing was a problem.
Thank you again.
Debra
A fantastic experience using eSIM in…
A fantastic experience using eSIM in France. I was assisted by Kim and she was incredibly helpful and resolved my issue immediately. Put eSIM’s customer help line on WhatsApp and they respond immediately 24/7. Getting access, wherever you are, made easy.
Nems from customer support
I was unable to activate the e sim on my own but Nems from from customer support guided me through the process and made it easy. Thankyou, great service and staff.
Elderly people have difficulties with…
Elderly people have difficulties with everything that is online or digital; I had difficulties installing eSim and the support team helped me step by step, excellent professionals, I highly recommend!
Support for topping up eSIM account
While traveling my balance on my eSIM was running out. I wasn’t sure how to find the balance and then not sure how to add to it. I contacted ESIM through their WhatsApp support and had immediate personal response!
I will continue to use this company in the future when I travel abroad!!!
Fantastic Product and service
Fantastic service and product. I was a bit nervous of using an eSIM as had never had to get a data package outside of my usual mobile provider. I used the North America eSIM with unlimited WhatsApp add on and it was fantastic. No issues with set up but the customer service WhatsApp team checked all my settings for me anyway. Phone joined networks instantly, always coverage, it was a real shame to get back to UK and find I could only get a E signal due to rotten UK signal at Heathrow on my UK plan- missed my US package which connected instantly at all airports! I will be recommending to anyone who needs an overseas data package.
WhatsApp support service is Awesome
WhatsApp support service is Awesome. Jerald is super efficient. Thank you.
Excellent client service and support
Excellent client service and support
The customer service experience was…
The customer service experience was great, especially Kim, she helped me during the all process of setting up the esim until she was sure it was well working. Great service and the esim service works fine. Well recommended
Very trusted app
Very trusted app , I tried them twice in one week , very efficient , I had an issue which was solved in less than 5 minutes
Great service.
After having trouble understanding how to connect, I contacted eSIM-on by using the chat online and was guided through the process very clearly by a lovely and patient support person. I was connected in no time. Very happy with this service and will definitely use again in the future 👍
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