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Rated 4 out of 5 stars

Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and w... See more

Rated 5 out of 5 stars

I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it... See more

Company replied

Rated 5 out of 5 stars

Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my... See more

Rated 5 out of 5 stars

Just went through the purchase and set up with Andoi, via WhatsApp. Being a person of a "particular age" - I'm often dumbfounded by tech in most forms! My much younger family members and friends rec... See more

Company details

  1. Mobile Network Operator
  2. Internet Service Provider
  3. Phone and Internet Service

Written by the company

eSIM-On keeps travelers connected at an affordable cost anywhere in 180 countries worldwide. Say good bye to the fear of exorbitant roaming costs - eSIM-On will provide you with worldwide mobile coverage, on 4G and 5G. Browse today one of 800 prepaid bundles - No subscriptions, no surprises. eSIM-On is a universal solution for leisure and business travelers, from the backpacker all the way to the CEO!


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Requested help yo set up Esim

I contacted E-Sim via WhatsApp and the person helping me was just wonderful. Nems is a very patient and kind person. Thank you for all your help.
Today the 23rd on November, I requested the help of eSim staff again to help me connect my laptop and again i give them 5 stars for their patience and dedication. Thank you so much Karen.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been using this “e-sim on” service…

I’ve been using this “e-sim on” service for the second time now, in different countries, and I absolutely love it! The service is incredibly reliable and convenient.

A special thanks to Kim from client support—always responsive within seconds and super helpful.

I truly appreciate how fast and efficient this service is. Highly recommended!

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Help with installation

Amazing Help with installation
I not Tec savvy and was having an issue installing Carl helped with a step by step guide to get me on my eSIM by the WhatsApp service
Perfect 5 stars ❤️

18 November 2024
Unprompted review
Rated 5 out of 5 stars

ESIM-On has never failed me

ESIM-On has never failed me. Many provide the eSIM roaming service but only eSIM-On is always there with instantaneous support over WhatsApp or email depending on the urgency. I am a frequent traveler and I have needed the support for various reasons over the last year. At least 3 times in emergency situations. And all the times it was solved immediately within 5 minutes. I appreciate and like that and that’s why I don’t switch even if there’s a small cost difference in packages.

One time they had to remotely switch on my eSIM of course with my permission that I had to give consent to. But they still managed to resolve my situation and within minutes I was connected. Not had this service from anyone else and I don’t see how others will match.

11 November 2024
Unprompted review

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