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Company details

  1. Computer Service
  2. Business and IT Consulting Agency
  3. Cloud Computing Service
  4. Computer Consultant
  5. Computer Repair Service
  6. Computer Security Service

Written by the company

Welcome to Eserve IT, your trusted IT support and consultancy partner. With over 25 years of experience, we specialize in providing comprehensive IT solutions tailored to meet the unique needs of small to medium-sized businesses. Our Services: • End-to-End IT Support: From internet connectivity to end-user PC/laptop management. • Server Management: Ensuring your servers run smoothly and efficiently. • Cloud Services: Managing cloud mail and other cloud-based solutions. • VoIP Telephones: Implementing and maintaining advanced communication systems. • Computer Recycling: Environmentally friendly disposal and recycling of old hardware. • Networking: Designing, setting up, and managing robust network infrastructures. Our Reach: We are proudly based in Brentwood, Essex, with a new branch in Lincoln, Lincolnshire. Our services extend across Essex, London, and Lincolnshire, offering both on-site and remote support. Why Choose Us: • A quarter-century of expertise in the IT industry. • Personalized support tailored to each client’s specific needs. • Commitment to learning about our customers and their individual requirements. Contact Us: For reliable and professional IT support, reach out to us via phone or email. We are dedicated to helping your business thrive with seamless IT solutions.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Professional & competent IT

Reece and his team installed our residential internet Network. The work was very neat and tidy and now we have Ethernet ports for all the TVs, computers and gaming all around the house. Even have strong WiFi in the garden!
Great job!

3 June 2024
Unprompted review
Eserve IT logo

Reply from Eserve IT

Thank you for your wonderful review! We're thrilled to hear that you are pleased with the installation of your residential internet network. Reece and the team always strive to deliver neat and efficient work, and it's great to know that the Ethernet ports and strong WiFi coverage, even in the garden, are meeting your needs.

If you have any further questions or need additional support, please don't hesitate to reach out. We appreciate your feedback!

Best regards,
The Eserve IT Team

Rated 5 out of 5 stars

Excellent Service!

I always receive a quick response from the team at Eserve. They are very helpful, friendly and knowledgeable (and patient!) sorting out all my I.T. problems. Highly recommended.
Thank you Eserve !!
Wishing you every success for your new venture.

19 June 2024
Unprompted review
Eserve IT logo

Reply from Eserve IT

Thank you so much for your glowing review! We're thrilled to hear that you consistently receive quick, helpful, and knowledgeable support from our team. Providing excellent service and ensuring your IT needs are met is our top priority, and we greatly appreciate your high recommendation.

Your kind words and well wishes mean a lot to us. If you ever have any more IT needs or questions, please feel free to reach out. We're here to help!

Best regards,
The Eserve IT Team

Rated 5 out of 5 stars

Highly Recommend - Fab IT Support

We've worked with eServe for years and can't praise the team enough! They are super helpful and quick to respond to any IT issues that arise within our business. Highly recommended for any company looking for efficient IT support with a friendly team!

1 June 2024
Unprompted review
Eserve IT logo

Reply from Eserve IT

Thank you so much for your wonderful feedback! We truly appreciate your loyalty and are delighted to hear that you've had such a positive experience with our IT support services over the years. Providing efficient support and ensuring your business runs smoothly is our priority, and we're grateful for your high recommendation.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing our successful partnership.

Best regards,
The Eserve IT Team

Rated 5 out of 5 stars

A highly recommended company

A fast, efficient and friendly service with very good technical expertise

5 June 2024
Unprompted review
Eserve IT logo

Reply from Eserve IT

Thank you very much for your positive feedback! We're delighted to hear that you found our service fast, efficient, and friendly, with excellent technical expertise. Providing top-notch service and ensuring customer satisfaction are our top priorities.

Your recommendation means a lot to us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Best regards,
The Eserve IT Team

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