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2.6
4 reviews
No history of asking for reviews
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I ordered a jacket for 97€ here about 2 months ago and have not gotten anything.
I sent multiple emails and haven’t gotten any response either.
Later I wrote a review on their website, and multiple people came forward with the same problems. Now I see that they have removed the bad reviews and replaced them with garbage 5 star reviews.
Stay far away people! This is a total scam and 100€ down the drain..
Hope they get taken down.
I ordered a t-shirt for €30 on August 9th and still haven’t received my item or my money back.
After waiting for two weeks without any shipping updates, I contacted customer support to check on the status of my order. They claimed the shirt was a pre-order item and assured me they were currently in touch with their supplier.
Giving them the benefit of the doubt, I waited another month before sending a follow-up email. Since then, I have been completely ghosted. They stopped replying to my messages entirely, and I am still waiting for a refund.
This store is clearly a scam that takes your money, stalls for time with fake excuses, and then disappears. Save yourself the trouble and do not buy anything here!
UPDATE: Only after posting this review and threatening a VISA chargeback did the shop finally refund my €33.49 via Shopify. Before that, they suddenly claimed the package was delivered and offered me a 150% refund if I deleted my Trustpilot review. Stay away!
Got scammed for 97€ for a jacket, everything looked fine until 3 weeks within delivery. 2 Months later still haven’t gotten the package. Tried to report it to Shop, which i’ve used before and gotten my items, but not this time, and couldn’t report it either. Escendi is a scam, DO NOT BUY
I ordered a jacket for my grandson in August. I was told it was a pre order and will be shipped as soon as stock arrives. Nothing has
arrived even though we found out they had restocked. They took £87 from my account which included £6 shipping. What has bothered me more is that even after numerous emails and messages on their website, they will not answer me. If it is not going to come, I need a refund! AI have this down as a company to be cautious about. I wish I had known that
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