EscapeSIM Reviews 

75
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note that the mobile plans are very affordable and offer exceptional value for money during international travels across multiple countries. Travelers mention that the digital installation process is remarkably simple, fast, and works reliably to keep them connected everywhere they go. Some reviewers were not happy with understanding complex terms or handling specific device compatibility during initial setup. People also noted occasional minor issues with network connectivity or signal stability during their trips abroad. A few users experienced temporary difficulties before receiving prompt and helpful assistance from the responsive customer support teams.

What people talk about most

User experience

People report positive experiences with user_experience, highlighting that the setup is quick, simple, and... See more

Product

Consumers find the product to be an excellent, cost-effective, and affordable eSIM with variable choices and... See more

Service

Users describe positive interactions with service, highlighting great overseas performance, fast internet,... See more

Price

Reviewers express great satisfaction with the price, highlighting the affordable and competitive rates... See more

Value for money

Reviewers highlight positive aspects of value_for_money, describing the product as an extremely reliable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very cost effective SIM which I purchased for myself and also made various purchases for a group of friends. Had a small issue within a few days of activating the SIM which was fixed very very quickly... See more

Rated 5 out of 5 stars

I’ve used EscapeSIM several times now and I’ll continue using them: - value for money - great after sales service (lost wifi in the middle of a download, the email response was very quick) - zero... See more

Rated 5 out of 5 stars

I struggled with old SIM out and new SIM in, years ago before eSIMS arrived to confuse me even more. I faced new terms of which I couldn’t understand. Eg: Allow Cellular Data Switchin... See more

Rated 5 out of 5 stars

Bought an e-sim and set it up for my husband just before he went overseas and it worked fine , he had an issue (user error) and Tom was straight on helping us. Tom couldn't do enough to help us. Hig... See more


Company details

  1. Mobile Network Operator

Written by the company

Your 100% Australian-owned eSIM provider with prepaid plans covering over 170+ countries – making it easy to escape.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Best value E-Sim going !!!

Best value E-Sim going !!!
Spent 2 months on Europe (5 countries) and used a 30 day / 10GB EU36 Saver for AUD$7.79 and then just extended for the 2nd 30 days. Easy to install and wont activate until you connect to the region you are going to - unlike some other e-sim companies which activate when you purchase
Highly recommend EscapeSIM

5 May 2026
Unprompted review
Rated 4 out of 5 stars

I have used EscapeSIM twice now

I have used EscapeSIM twice now
First time I had some concerns IF I had set up the sim correctly - all worked perfectly
This time set up at home was seamless however connecting once in USA was difficult and on one other occasion I could not get internet connection after I had turned on airplane mode. Later I turned off the phone and when I restarted it was again connected to internet.
Could it be that you need to start each new session from a “reboot”?
The cost is very competitive so I would use again for sure but I would be interested to hear from tech support if a reboot is needed to make it all work perfectly???

1 June 2026
Unprompted review
EscapeSIM logo

Reply from EscapeSIM

Hi Mary,

Thanks so much for using EscapeSIM again, and we really appreciate the detailed feedback.

A reboot usually shouldn’t be required every time you want to use the eSIM, but it can definitely help in some situations. When airplane mode is turned on and off, some phones don’t immediately reconnect to the best available partner network, especially when roaming overseas. Restarting the phone forces the device to refresh its network connection, which is likely why it started working again after the reboot.

For future trips, if this happens again, we’d recommend trying these steps first:

Turn airplane mode off.
Make sure the EscapeSIM eSIM is selected for mobile data.
Make sure data roaming is enabled for the EscapeSIM eSIM.
Wait a few minutes for the phone to reconnect.
If it still does not connect, restart the phone.

So no, you shouldn’t need to reboot at the start of every new session, but it is a useful quick fix if the phone gets stuck reconnecting after airplane mode.

Thanks again for your support, and we’d be very happy to help if you have any issues on your next trip.

Rated 5 out of 5 stars

One week in Paris

I used Escapesim during a recent one week trip to Paris and a one hour train journey outside of Paris. Worked like a charm. Great bang for my buck. Highly recommended.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Affordable across many countries

Just returned from a month in 6 European countries. Coming from the USA, EscapeSIM was easy to prepurchase, easy to install, and made for smooth use throughout all the countries (except Belarus). Great price and no problems crossing borders. With WhatsApp, we really didn't miss having a dedicated phone numer. This is our 2nd time using them, and they were great!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Have been using EscapeSim for about 6 months now when I travel to Asia on a monthly basis. Not only are their plans competitive but I have found the connections and data speeds from their carriers are faster than the competition. Will continue to be a happy loyal customer!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

How easy from start to finish

How easy from start to finish , great price very competitive! Connected as soon as we landed no drop outs from start to finish . When my son asked how can I use my phone non stop put him on to Escapesims and he also loved it , first time for him and a eSIM he was impressed how easy it all was , keep up the good work ,I will definitely use again.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Purchased escapesim for two holidays…

Purchased escapesim for two holidays now and not only were they great value for money they just did what they said they would without messing around with settings. First class service & would highly recommend

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Competitive Prices and Amazing Customer Support

I’ve been using EscapeSIM since August 2025. Their prices have been very competitive across all destinations I’ve tried, while the quality of their products and services has been top-notch. Special compliments to their customer support: I reported a platform-specific issue in their app related only to the newly released OnePlus 15, and their response was phenomenal. An app update with a fix was released within just a few days. Highly recommended.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

EXTREME VALUE EXCELLENT SERVICE

Having used eSIM now for many many years for all our travels abroad, I stumbled across escape eSIM, and could not believe the prices that they were offering several months ago I contacted them to make sure they were “real “ and got my questions answered quickly and concisely. I just finished a near three-week trip to the UK, Norway and Belgium and aa a little experiment I put my wife on a different eSIM so as to compare, and the product worked as advertised with only a few issues which I’m quite certain is unrelated to them and rather network issues, regardless of the provider and to boot, I reached back to ask another question and they were prompt with their reply. These folks are legit. Incredible customer service with even better pricing and eSim as far as I can tell works as well as similar competitors charging 3x to 5x more. I highly recommend escape esim and thanks Tom

GPS Gio

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Value & Price

I had such a great experience using EscapeSIM while I was travelling. It was super easy to set up and the connection was really reliable the whole time I was away, which made things so much easier.

The price is honestly one of the best I’ve seen compared to other eSIMs, and the different packages they offer are really good value depending on how much data you need, and they have a wide variety to choose from.

I’d definitely recommend EscapeSIM to anyone travelling. It’s simple, affordable, and just works. I’ve actually just bought another one for my upcoming Asia travels, so it’s definitely my go-to eSIM now.

9 March 2026
Unprompted review

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