I got called for evaluation same day within two hours although it was weekend . The therapist was great to provide approval letter immediately. However i have 2 comments to highlight: 1- the site s... See more
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At ESAPet, we deeply understand the comfort and support an Emotional Support Animal (ESA) can provide. Our mission is to help you obtain a legally recognized ESA or PSD (Psychiatric Service Dog) letter through a seamless and guided process, starting with a free screening by our licensed, accredited, and experienced therapists. Our therapists are highly trained and skilled in assessing mental health conditions and determining the therapeutic benefits of pets. They have completed rigorous education and possess a thorough understanding of the laws and regulations surrounding ESAs. This includes the criteria for qualifying animals and the rights and responsibilities of ESA owners. As the leading Emotional Support Service, we guarantee that your letter will be 100% compliant with both state and federal laws.
United States
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My experience was great because Mrs. Shoop was very compassionate and motivational after learning my disabilities. She understood how important it is to have Flower with me and even recommended resources that could assist me more on my healing Journey. Thanks Esapets for making my life a little bit easier.
Super easy to work with, and a great response time. Would recommend to anyone needing to register a support animal.
They gave me everything I needed from them
I appreciate after the call, I received my letter quickly. But the psych said I could follow up if I needed with any issues. I emailed the company AND called and left a message because my leasing company wanted the letter to be resubmitted with more information. I never got a reply to my email or my call. I'm waiting for my new housing company to give me consequences for not getting them the information they asked for. I wouldn't use this company again.

Reply from ESAPet
I used ESA pet to get a certification for my puppy and it was the easiest process to go through. After applying, I spoke with a licensed therapist on the phone right away and answered some questions for him. After our call, I had my letter within hours. They are very efficient and make the process a breeze. I’m so happy I found ESA pet so that I can have my pup with me safely in my home at all times. Thank you ESA Pet!
Easy process and great experience! Great customer service!
Was easy to apply for and understand everything I needed to know before I applied.
When applying for a property rental I was asked for a National Provider Identifier number (NPI) which I was unable to provide. Apparently they were unable to verify the clinician's license number. This seems like a major oversight, as it potentially makes this letter useless and I paid $150 for it.
The experience of merely obtaining the letter was okay, but I'm a bit concerned about the ESAPETS branding all over the housing letter. It doesn't seem to serve any marketing purpose, and probably only causes property managers to question it. I'd rather have a clean white letter.

Reply from ESAPet
I had a great experience with Braulio from ESAPet. The process was quick and easy, and he was very helpful. I received my letter a lot faster than I expected.

Reply from ESAPet
Saw company’s add paid didn’t get 48 hour response but as soon as I contacted them they called had me look in my spam folder and the info was there filled in the forms got my response the next day and I could download my letter. They were so helpful as I am older and needed some help with forms. Could not recommend a company for this purpose more highly. If I could give them ten stars I would.

Reply from ESAPet
I was very happy with my experience with ESA Pet. Their website was straight forward and I received my letter in a timely manner. What I liked best was that they haven't flooded my inbox with promotional emails like the other service pet websites. They also aren't "gimmicky"
Very helpful and insightful for all of my needs. Thank you :). Helped me a lot
The website was so easy to navigate and I got a call from the therapist really quick- like within a couple hours. She was kind and attentive and my letter was in my email within minutes of the call. Definitely recommend.

Reply from ESAPet
I had a wonderful experience with esa pet! I was quick, easy and worked perfectly for my housing accommodations
There was a small wait because of tech issues but nothing major. The lady (Jennifer) was very sweet and understanding of my health issues over the phone. It was not nerve wracking at all and she made me feel good about getting the help and signing my dog up. Thank you! The app and sign up is also the easiest process. No spams with this site.
ESAPET made my experience easy and efficient - the therapist that I was connected was kind and caring. I would recommend highly.
I was in desperate need of a new document due to my psychologist no longer wanting to assist me in correcting her own document. I searched but not too long, it was apparent that ESA pet was the number one choice for everyone. The process was amazingly and surprisingly easy. Everything is advertised correctly, no catches. 10/10, most easy documentation process I’ve ever been through.
The process was very easy the Therapist I spoke to was very kind and understanding.
Amazing and the process was very simple and easy.
ESA pet were fast and efficient on getting with me when I signed up with them. they helped with me to get the documents I needed. also their prices are affordable which helps me.
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