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Mystery Shopping is a market research tool used by companies to measure their customer experience, understand the quality of service they provide and identify areas that can be developed further to encourage repeat custom. We are experts in the provision of Competitor Pricing Data and Mystery Shopping Services.
Business Park, Building 2, Abbey View Rd, Everard Close, AL1 2QU, St Albans, United Kingdom
A great mystery shopping 🛍️ company with intriguing and interesting assignments .
The staff are very contactable and personable in their natures .
The pay for assignments can vary as with all mystery shopping companies.
On the developmental side some of the very interesting assignments are low in pay…yet contrarily others are quite reasonable .
Thank you ESA Retail …a pleasure to be on your team of mystery shoppers !
At first I was put off because their jobs list tends to get clogged up with two particular jobs/clients that I didn’t want to do. However, once I’d stuck around for a few months I found they do actually have several other types of jobs each month which are more normal. I recommend sticking with them, and in fact they are very contactable and have always got back to me with any queries I’ve had.
Hello Can I apply at Esa as Mystery even tho I'm from PH? I can mystery shop online
I'm actually disgusted by the way ESA are treating me today. I was meant to get a payment into my new account and now basically being called a liar and told it was put into my account on the 9th of this month, but yet I wasn't due to be paid until today. So what that lady did is illegal and if she is a trainee she deserves to be repremanded for her actions. I suffer from epilepsy and I get highly stressed as I was on hold for 50 mins to get told I'm lying. Utter disgrace!
Reply from ESA Retail
Hi Dominic,
Following an internal investigation, we do not have a record of the phone call in question. Could you please confirm if you are referring to ESA Retail, the Mystery Shopping company?
Thank you very much.
Reply from ESA Retail
Hi Paulo, thank you for taking the time to review ESA and continuing to be a part of our MS team!
Worked with ESA for many years now - always found them to be to be a genuine and helpful company
Reply from ESA Retail
Hi Keith, thank you for taking the time to review ESA and continuing to be a part of our MS team!
Reply from ESA Retail
Hi Alison, thank you for taking the time to review ESA and continuing to be a part of our MS team!
Very nice and efficient staff with good communication skills
Reply from ESA Retail
Hi Richard, thank you for taking the time to review ESA and continuing to be a part of our MS team!
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