ersaly.com Reviews 

I recommend the store, excellent shopping experience, very good customer service, good product quality. Keep it up. Thank you.

Very good service, item received notwithstanding any obstacles. Customer service responded in time and provided necessary information.

This is a massage I sent directly to Amin after receiving our order.
I think our feelings are self explanatory...

Dear Amin

I thought that i would drop you a small note. We cleared the rice cooker through C. T. T by providing all the information and received it a few days ago. Since then, my wife, who is Persian by the way, has cooked 2 meals for us using the cooker. Absolutely amazing... we just wanted to thank you and let you know how much we are enjoying the product and how much we appreciate the service you provided.

Best regards
Basil
A veey satisfied customer.

An incredible experience and outstanding customer service! The items are absolutely stunning, crafted with high-quality silver and authentic stones. To my surprise, they also included a beautiful gift. The customer service is heartwarming, respectful, and truly brotherly. I highly recommend Ersaly to anyone looking for authentic and blessed protective talismanes. Thank you so much! 🙏🏼💙

Brilliant customer support.They have refunded me after many follow ups they have done for me when they couldn’t send the parcel through.Will put the order in again as soon as the situation of postage improves and very happy with their customer service of this company.

Delivery arrived even with the situation in Iran . Very satisfied

My order had a delay but it was because of geopolitics and they couldn't do anything about it it was about 3 months before I got my order but it was good and exactly as advertised. It looks beautiful! 💚

Despite the hostilities in Iran, the ordered goods arrived. There was a delay, but—after all—there is a war going on. Support helped as much as they could. That’s why I’m giving five stars. This company can be trusted.

Excellent seller. Communication was prompt, professional, and reliable. All items arrived on time despite being shipped internationally. I understand that overseas deliveries can take longer, and the seller managed the process very well. Highly recommended.

Where do I start, you went above and beyond with your service. You made the effort to make a contact on my behalf with the manufacturer and ordered the bespoke grill for me.

Thank you so much for your great communication and service, I bought the grill through your excellent service and in addition to that I made sure to use this opportunity to get the best Super Negin saffron deal from your website. You kept me upto date with my items during difficult times. Having received both items within timely manner.

I would like to Thank you further for taking every fine details of my request that I made, while you've made sure the product is well packed to avoid or miminise the risk of getting damaged or mishandled during shipment truly appreciate your service.

100% recommend your service and Will definitely be ordering from you again in the near future

This was my first time ordering, I was very worried at first but erasly honestly have been great. He's navigated me with support from the minute I ordered. Was patient and professional. I acc full on recommend this site. Tracking was sent shortly after processing the order and arrived promptly. Mashallah.

There were problems with delivery at my end (Italian post!) and the staff at Ersaly were amazingly helpful - they did all the leg work tracking the package and sending the numbers and when eventually the package was sent back to them, they made sure to intercept it and get it mailed back out to me so quickly that it arrived within 2 weeks of being shipped back. I found their level of customer service and problem solving to be really excellent. The products are also very good quality.

The purchased objects are in high quality and look as expected. The customer service was also nice and trustworthy.
I am very content.