Ergohuman Australia Reviews 2

TrustScore 3.5 out of 5

3.3

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Company details

  1. Office Furniture Store

Written by the company

For 20 years Ergohuman has been a leading brand of premium quality ergonomic office chairs. Designed to provide ergonomic support for long hours of working at a desk, an Ergohuman 2 Chair has a wide range of adjustability with proven durability. Certified for heavy duty use such as 24/7 applications and body weights up to 150kg.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Very Disappointing Customer Service

Ergohuman Australia do not have a good customer service unfortunately. I was going to buy an office chair for over $900 and asked for green color as per their website however they said I need to buy four of these to be able to purchase green. I only needed one so was going with the grey one and wanted to pick up from their Perth warehouse as advertised on their website and they asked me to pay $19 for collection fee - ridiculous! I'd be ashamed to ask my customer to pay $19 for collection fee when buying $920 product. Very disappointed with Ergohuman customer service and didn't end up buying the chair even though I was very excited to try one. Also my husband wanted to get one in future.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

A Testament to Exceptional Quality and Service: My Ergohuman Australia Experience

From the initial conversation to the final click of assembly, my journey with Ergohuman Australia has been nothing short of exemplary. Engaging with Robert pre-purchase was a revelation; his insightful advice and genuine interest in finding the perfect chair for my needs were instrumental. The Ergohuman 2 Elite, recommended by Robert, exceeded all expectations, marrying affordability with unparalleled quality.
Upon arrival, the chair's eco-friendly packaging was the first sign of Ergohuman's commitment to sustainability. The use of all cardboard materials, although I don't typically wave the environmental flag, was a thoughtful touch that did not go unnoticed. Assembling the chair was a breeze, with just six screws required – a true testament to its design ingenuity. Each component fit perfectly, reinforcing the exceptional build quality that Ergohuman is known for.

The chair itself is a marvel of engineering. Its heavy-duty chrome/steel frame not only adds an aesthetically pleasing element but also promises durability for long-term use. The design, alien and futuristic, offers an unparalleled seating experience, akin to floating in a gravity chair. Such meticulous attention to detail, from the inclusion of complimentary blade wheels to the ergonomic benefits, underscores Ergohuman's dedication to customer satisfaction.

Ergohuman Australia's communication throughout the process, from pre-sale inquiries to post-purchase follow-ups, was impeccable. Their transparency and efficiency made every step of the purchase seamless and reassuring. The value proposition of the Ergohuman 2 Elite, especially when compared to other high-priced ergonomic chairs, is remarkable. It stands as a beacon of quality and affordability, making my decision an easy one amidst a sea of options.

Massive thanks go to Robert and the entire Ergohuman Australia team for their outstanding service and commitment to excellence. The Ergohuman 2 Elite is not just a chair; it's a testament to what happens when quality meets innovation and customer care. This purchase wasn't merely a transaction but an investment in comfort and wellbeing, endorsed by the unwavering support of a company that truly stands apart.

Thank you, Ergohuman Australia, for elevating my workspace and wellbeing. Your shining example has made a lasting impression, one that I will gladly share with others considering their ergonomic needs.

20 March 2024
Unprompted review
Ergohuman Australia logo

Reply from Ergohuman Australia

Thank you for your review, we are very happy that the Chair has met or exceeded your expectations. Let us know if you need anything in the future, we offer advice, accessories and spares for your Ergohuman Chair if you need anything.

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