Spoke with Rafael, project manager, regarding my residential fencing project. Process went very smooth from start to finish. The quality of the new fencing is tops and outstanding. Jordan and Julie, t... See more
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We are building the most customer-friendly outdoor construction company. Our services include wood, chain link, and vinyl fence installation, wood fence repair, fence staining, artificial grass installation and landscape design. Our tech allows anyone to design and customize their project quote online to meet their budget and needs. Our responsive team of experts offers end-to-end project support to deliver the best value for customers. The Ergeon process makes every project transparent and hassle-free.- and over 20,000 homeowners are enjoying the outdoor spaces we've built for them! Now with over 8,000 public reviews at an average rating of 4.7, we have expanded to cover more than 32 million households.
Contact info
548 Market Street, #50929, 94104, San Francisco, United States
- 888-374-3661
- listings@ergeon.com
- ergeon.com
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Very professional
Very professional, 3 good guys came in went to work immediately, finished up quicker than expected, looked awesome when completed, would recommend to everyone, also clean up was great, again thanks, you guys were awesome
Quick and simple
Quick and simple estimate, install appointment scheduling, and the installation went smoothly as well! They listened to what I was looking for and made it happen immediately!
Excellent Pre-Installation Experience & 3D Planning!
I’ve been working with Vernadia from Ergeon since July to plan a fence replacement, and the pre-installation process has been surprisingly seamless. Vernadia was polite, professional, and never pushy throughout the entire setup.
During our video call, she mapped out the project using an aerial view of my property to cover the three sides and two gates I needed. Her knowledge of materials made estimating linear footage easy. Since my old fence fell over from rot at the ground line, she walked me through options like upgrading to galvanized steel posts for long-term durability.
The 3D diagramming tool was the most impressive part of the design phase. It generated detailed drawings of each section, allowing me to rotate the view from any angle to check the kickboards, hardware, gates, and below-ground concrete footings.
After getting HOA approval to bring in goats to clear out kudzu along the fence line, we set our installation date for September. Working with Vernadia was a pleasure, and the virtual planning tools made getting ready for build day simple and stress-free.
Poor service is an understatement
Had 2 scheduled “video” calls with them and was blown off twice. “Miscommunication” was the first excuse even though they send you the link for the time. Second time was in direct contact with the rep and he stated 3:30 is good at 3:15. Asked him if he would send a new link or if I should use the old one. Gone without a trace. I assumed use the old one and once again. Ghosted. I wont mention the reps name but other than this company is a joke. Dont recommend.
They came out gave me quote very…
They came out gave me quote very professional need my fence up before the holiday, it was up in no time will recommend them for more work any questions they return my call workers very professional
Pablo was extremely knowledgeable
Pablo was extremely knowledgeable, kind and personable! He was very punctual and patient as we navigated the fencing project… it was my first ever virtual call and he was kind and helpful in making it a very pleasant experience ! He carefully listened to my questions and provided guidance and answers. Thank you for great customer service!
Kerecia was a pleasure to deal with.
Kerecia was a pleasure to deal with.
Very knowledgeable and answered all of my questions
Experience was excellent easy to…
Experience was excellent easy to understand.
Recommend Ergeon for fencing.
Ergeon has a very organized and efficient process. Good customer service. The installers were hard-working and dedicated to finish my fence installation in a timely manner. I also found Ergeon’s fencing price reasonable. I recommend Ergeon for fence project.
Very shady business practices
Very shady business practices. They do not return calls/answer messages. They submitted an expired insurance policy to the township. They charge you to haul the soil/dirt that they remove to install your fence. They charge your credit card without authorization- beware!
Great communication from start to…
Great communication from start to finish, very friendly!
Ergeon is a shady business....
I went through the Home Depot website to get a fence put in my backyard and they use Ergeon to subcontract. Ergeon is not local and i'm not sure who they get locally to do the job because i never spoke with the person in charge. The only name on the contract was a Dimitris Tsatalos and i don't even think i spoke with this person, it was someone else with a different name i could never make out because i don't think they reside in the US. Then the local guy was someone named Rafael, but i never met, saw, or spoke with this person as they all kept ghosting me from the get go. the project has not taken off at all and so i decided to cancel it with Home Depot. I also put in an official complaint.
Ergeon sounds and looks shady and have some complaints on the BBB website and i will be adding my own. i keep copies of everything, and text messages of everything and they definitely look like they want to look like they are communicating with me but they most definitely are not. i got a call from them and when i answered it went straight to hold and music. then they had the nerve to say they tried to get a hold of me.
So because of the ghosting and run around they are giving me, I called Home depot to cancel the order and to warn them about Ergeon. I don't even think these people are local. it all just looks shady to me. I hope i can warn someone with this review and please, look into BBB before choosing a company. I forgot to do that.
Easy to fit in my schedule.
I had a teleconference with Mel with Ergeon about a fencing project. I was able to ask questions, see what it would look like once completed. The process is seamless with getting a quote, payment & scheduling.
Mel was very informative & open to all of my questions.
Kerecia did a great job walking me…
Kerecia did a great job walking me through the process of getting my gate designed, she was very professional and knowledgeable and I’m excited to see what my fence looks like.
HIGHLY recommend!
The fence crew showed up on time, walked through explaining what to expect, asked questions regarding gate placement etc then got to work. A three man crew accomplished in less than a day more than I would’ve been able to do in a month. Excellent craftsmanship, engagement with me and left my yard cleaner than they found it. Thank you for a superb job and we already recommended your services to another client.
Excellent experience
We went through Lowes for our fence project. The estimate was completed virtually and thoroughly with plenty of helpful follow-ups. The installers showed up on time and were VERY communicative and transparent with me about all the details, walking me through different scenarios regarding interfering plants and trees, fence angle, etc. They finished quickly, picked every single thing up from the job, and were extremely professional from start to finish.
Super quick and easy!
Very communicative team and the job was…
Very communicative team and the job was done with care and without any complications. The entire are was left organized and clean.
Super satisfied!
Everything went as planned. Reasonable price. Simple process. Customer service was great. Crew arrived early, finished quickly and did a great job. I will definitely use again.
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