Very happy with the product,price and the service.Everything went smoothly from ordering to the prompt delivery. I will definately use E-reno again.
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See what reviewers are saying
Had a minor quality issue with the item when delivered, this was attended to by E-renovation on a Saturday afternoon with a replacement item delivered 2 days later on Monday before lunch. These people... See more
Michael was fabulous he couldn’t provide all of the items ordered but offered a few options! He also offered to fully refund if we wanted to choose another line of tapware etc. he also kept in tou... See more
Michael has been very helpful and efficient answering all my questions. I'm still waiting for some items which have been delayed but I know he'll keep me informed.
Company details
Written by the company
Since its establishment in 2014, E-RENOVATION has built a good reputation for delivering quality products and excellent customer service with a great concern about customer satisfaction. E-RENOVATION has a bold vision to be the biggest online bathroom renovation material retailer in Australia. We are an e-commerce platform business only without showrooms which increases efficiency, convenient online communications, fast problem-solving capabilities, delivery, and after-sale services. Lack of showrooms does not only influence the service quality, and conversely, it causes a massive reduction of operational cost which offers customers, the most competitive price advantage of similar bathroom products over the showroom retailers.
Contact info
St Clair, 2759, Sydney, Australia
- contact@erenovation.com.au
- erenovation.com.au
4.6
Excellent
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
Michael was fabulous he couldn’t provide all of the items ordered but offered a few options! He also offered to fully refund if we wanted to choose another line of tapware etc.
he also kept in touch after hours.
Customer service excellent!! 🙏
21 November 2021
Thanks so much for sending product
Thanks so much for sending product, it arrived on time in perfect condition and is now installed. It works perfectly and we are very happy with it.
Cheers
11 November 2021
I'm very happy with customer service.
I'm very happy with customer service.
Michael was so understanding and helpful
Highly recomended
8 November 2021
Excellent customer service
Excellent customer service, deliver the product promptly. I was surprise with super quick delivery.
They were very polite too.
27 October 2021
Excellent service
Excellent service, quick delivery. Products were exactly as described on website.
Very happy customer!
24 October 2021
Item was delivered fast and plenty of…
Item was delivered fast and plenty of communication. Product is lovely. Excellent experience.
20 October 2021
Great service and fast delivery
7 October 2021
As with the previous order
As with the previous order, the order and delivery was well managed even during a Covid-19 lockdown period. I was notify regularly and was impressed when the delivery arrived. Thanks again E-Renovation!
20 September 2021
Excellent service
20 September 2021
Fabulous service
Fabulous service, delivered to my door with a matter of days. Highly recommend this company
19 September 2021
Excellent service
Excellent service, great product, quick delivery and overall great experience dealing with E-Renovation.
18 September 2021
Thankyou will use again great service…
Thankyou will use again great service great product and fast easy to use website
14 September 2021
Excellent service and delivered well on time
The service was excellent and delivered well on time. quality of the shower screens was good
14 September 2021
Lovely sales guy but wrong item sent
Lovely sales guy but wrong item sent - only writing a review at all because I keep getting automated requests to do so and it’s annoying
9 September 2021
Reply from E-RENOVATION
Hi, Narelle
So sorry about this bad experience. We deeply appologize for this mistake. If we still an honor to serve you in the future, please check the product and do not install immediately. We promise an immediate swapping for you.
Colour of product advertised was…
Colour of product advertised was different to what arrived. There were two different tones completely in the shower screen set that will need to be repowdercoated to use without looking ridiculous. I asked for cost of recoating as compensation and was told, no you need to move on! I will be taking this further and will not use this company again!
7 September 2021
great service and speedy delivery
29 July 2021
Reply from E-RENOVATION
Great thanks for your review, Angie.
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