Banner for Equinox Kombucha

Equinox Kombucha Reviews 428

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious and refreshing flavors, often highlighting specific varieties like ginger and Sicilian lemon as favorites. Many appreciate the quality of the kombucha, noting its balanced taste, natural ingredients, and beneficial effects on digestion and gut health. The delivery service is frequently commended for being fast, reliable, and well-packaged, with items arriving in pristine condition. Reviewers also find the ordering process straightforward and appreciate the helpfulness of the staff. However, some customers also noted issues with delivery, including smashed bottles and incorrect orders, leading to dissatisfaction with the service.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising its great taste, refreshing... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious, refreshing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and reliability.... See more

Order

Clients share positive opinions on order, highlighting the ease of the purchasing process and the prompt... See more

Service

Customers had positive experiences with service, often describing it as excellent, super fast, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, the bottle size can be deceiving however as i said the Kombucha is full to the brim with mother/culture that is amazing if u drink first thing on an empty stomach. After 4 days my bloat... See more

Company replied

Rated 5 out of 5 stars

We featured Equinox Kombucha at a recent event and couldn’t be happier. The drinks were a total crowd-pleaser - refreshing, flavourful, and beautifully presented. The design of the bottles made them a... See more

Company replied

Rated 5 out of 5 stars

Fantastic drinks. We really enjoy these. I love the flavours ,love the packaging and the glass bottles make it seem a little bit more luxury. And I love that doing something good to my body as well, a... See more

Company replied

Rated 5 out of 5 stars

Equinox Kombucha is a delectable and refreshing beverage that is sure to tantalize your taste buds. Made with the finest ingredients and a touch of magic, each bottle is bursting with flavor and goodn... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. FMCG Goods Wholesaler
  3. FMCG Manufacturer
  4. Health Food Store
  5. Tea Manufacturer

Written by the company

Equinox has been brewing award-winning kombucha since 2012. As good for your gut as it is for the planet, our organic kombucha is crafted from 100% natural ingredients with no artificial sweeteners or other additives. For Equinox, it’s all about the brew. We raise our fermented kombucha tea using just three main ingredients plus natural fruit flavours and botanicals. So, it’s fizzing with probiotic goodness, antioxidants and refreshingly fragrant flavour. Just as nature intended. We’re proud to be a multiple Great Taste Award winner, BCorp certified - Organic Certified - Vegan - Gluten-Free - Halal Certified.


Contact info

Pack Your Own Box - Organic Kombucha

Create a personal pack (20 bottles) of any flavour combo you like!

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product full of live cultures

Great product, the bottle size can be deceiving however as i said the Kombucha is full to the brim with mother/culture that is amazing if u drink first thing on an empty stomach. After 4 days my bloating has gone. Also helpful staff, thank u Sarah

18 June 2026
Unprompted review
Equinox Kombucha logo

Reply from Equinox Kombucha

Glad you enjoy it. Thanks for the feedback

Rated 4 out of 5 stars

Easy to order

Easy to order. Delivery was quick
Could do with some new flavours

27 May 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thank you for your review. We have launched 4 new flavours since March and have another 3-4 flavours planned for this year. If you haven't already, sign up to our newsletter to receive updates on our new lines as we release them.

Rated 5 out of 5 stars

Good delivery

Good delivery, safe, sustainable packaging

2 June 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

Drinks

The drinks are great being able to create your own flavours is a big plus. This gives me the options to try other flavours. On my next purchase I am hoping to try some of the new options. The delivery is always prompt, I prefer the bottles and they are well packaged. Highly recommend

29 May 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thanks so much for the kind words!

Rated 4 out of 5 stars

Extremely great product and service

Extremely great product and service.
It’s a shame about the sugar content.

1 June 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thanks for the review. The sugar is residual sugars from the fermentation process and we think it's better than sweeteners, but appreciate the honest feedback.

Rated 3 out of 5 stars

The drinks were fantastic

The drinks were fantastic! A bit on the expensive side, but first class.
Unfortunately the service wasn’t great - missing cans and damaged packaging. although these were refunded quickly there was no offer to send out the ones that were missing.

19 May 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Hi Lizzy, So sorry to hear you've experienced a damaged delivery. We do sort things out like this very quickly. Glad you received a refund and that you love the taste of our kombucha. If you can let us know which products were missing to the email on the website stating your order number we will do everything we can to rectify for you. Regards, Team Equinox.

Rated 5 out of 5 stars

Regular supply of Kombucha backed up…

Regular supply of Kombucha backed up with prompt delivery, all covered with notifications at every stage.

19 May 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thank you for the lovely 5-star kombucha review. We hope you carry on enjoying our booch for a long time to come.

Rated 5 out of 5 stars

Build A Box

The purchasing process was straightforward and easy to follow, even when buying mixed flavours to make up a box of 24.

19 May 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thank you Omotola for your lovely 5- star kombucha review

Rated 5 out of 5 stars

Timely drlivery

Product arrived at the stated time, well protected. The bottles are individually supported in their cardboard trays which are stacked one on top of the other. Brilliant.

19 May 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Thank you Ian for such a nice review of our bottled kombucha. The cardboard trays are great in the composter - if you have one :)

Rated 5 out of 5 stars

Fantastic tasty drinks

Fantastic drinks. We really enjoy these. I love the flavours ,love the packaging and the glass bottles make it seem a little bit more luxury. And I love that doing something good to my body as well, as the different flavours of drinks they honestly taste delicious and really refreshing. Definitely recommend, great company great customer service.

29 May 2026
Unprompted review
Equinox Kombucha logo

Reply from Equinox Kombucha

Thank you for the lovely 5-star kombucha review. We are so pleased that you love everything we are doing :)

Rated 5 out of 5 stars

Fab flavours

Fab flavours. No other brand will do

27 April 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

Aww thanks Sonja - this is AMAZING to hear! Thank you for your lovely words and 5-star review for our kombucha.

Rated 5 out of 5 stars

Order delivered quickly great product

Order delivered quickly. Good range of flavours available and love you can do mixed cases to try first.
It certainly doesn't seem like you're drinking a gut boosting drink!

27 April 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

All the team are made up that you love them. Thank you for the review!

Rated 5 out of 5 stars

Great company, fantastic drink

Always given time to change my subscription if I want to. Otherwise arrives when they say it will.
A fantastic product, I personally love the ginger. I do like that it’s in glass.

27 April 2026
Equinox Kombucha logo

Reply from Equinox Kombucha

thank you Jane for taking time out to leave is a lovely 5-star kombucha product review. Ginger is one of our big hits with the kombucha community, you can't beat a chilled glass of ginger booch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look