⭐ 1/5
⭐ 1/5 – Stay away from ePropulsion! Extremely poor reliability and absolutely disappointing customer service!
I strongly advise anyone considering an ePropulsion product to think twice before spending their money!
I own two ePropulsion Spirit Plus batteries, each costing over €1,000. Both batteries already failed during the warranty period and had to be repaired. Now, shortly after the warranty expired, BOTH batteries have failed AGAIN!
The shocking part? Neither battery has even reached 50 operating hours!
Both batteries have always been used, maintained and stored strictly according to the manufacturer's instructions.
Despite this unacceptable history of repeated failures, ePropulsion customer service refuses to offer any meaningful assistance. They simply hide behind the expired warranty, completely ignoring the fact that BOTH batteries had already developed faults and required repairs during the warranty period!
According to the importer, neither battery can now be repaired. So I am left with over €2,000 worth of useless batteries after less than 50 hours of use each!
For a company selling expensive, supposedly premium electric propulsion systems, this is absolutely disgraceful.
In my experience, the product reliability is extremely poor, and the after-sales service is even worse. A manufacturer that truly stands behind its products should take responsibility for repeated failures like these, rather than simply pointing to an expired warranty.
MY STRONG ADVICE: DO NOT BUY ePROPULSION!
If you are considering switching to electric boating, do yourself a favour: choose another brand, even if it means spending a little more on a more reliable alternative.
I certainly regret choosing ePropulsion and would NEVER recommend their products to anyone.
Expensive products, repeated failures, extremely limited operating hours and zero goodwill from the manufacturer. A complete disappointment!







