Epphaven Silver Reviews 20

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Jewelry Designer
  5. Silversmith

Written by the company

Sterling silver and sea glass jewellery made with authentic hand-picked sea glass from Cornwall's rugged coastline. Handmade in Cornwall. Bespoke orders welcome, to see examples of previous bespoke orders please visit the bespoke jewellery tab on my website. to dive behind the scenes head to @epphavensilver on social media.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Work

I wanted a custom bracelet with my own stones and added sea glass, not only Jenna accommodated all my request but she outdid my expectations. My bracelet is absolutely gorgeous and she kept me informed all throughout the process. 10/10 will definitely do more business with her.

23 August 2025
Unprompted review
Epphaven Silver logo

Reply from Epphaven Silver

I’m so pleased you love the bracelet. It was a pleasure to make. Thanks again for the chocolate!

Rated 5 out of 5 stars

Good communication

Quick and helpful communication, ordered the limpet toggle necklace and it was here in time. Show

17 April 2025
Epphaven Silver logo

Reply from Epphaven Silver

Hi Ashley, thanks so much for your order and lovely review. I hope your girlfriend loves her Necklace!

Rated 5 out of 5 stars

Gift for niece

Beautiful piece

21 December 2024
Epphaven Silver logo

Reply from Epphaven Silver

Hi Scott, I'm very pleased to hear that you're happy with your purchase. Jenna

Rated 5 out of 5 stars

Perfect rings, perfect experience 💙

I couldn’t be happier with my experience with Epphaven Silver. Jenna has made me two beautiful, bespoke and sentimental sea glass rings that will be treasured for life. Despite working together entirely through online messages, Jenna made the process feel personal and easy.
She also took the time to understand my vision and was extremely accommodating and patient with my many questions regarding the design.
Thank you so much for these special pieces 💙

26 October 2024
Unprompted review
Epphaven Silver logo

Reply from Epphaven Silver

Hi Alex, thanks so much for your lovely review. I’m so pleased that you love the rings. I hope your Australian adventure is amazing! Jenna x

Rated 5 out of 5 stars

Artwork worth every penny

I had a great experience with the seller. They responded quickly and kept me updated on my custom piece throughout the process. I will definitely be ordering again.

23 April 2024
Epphaven Silver logo

Reply from Epphaven Silver

Hi Bry, thank you for your lovely review. I’m so pleased you like your jewellery, it was a pleasure to make!

Rated 5 out of 5 stars

really polite and lovely and got my…

really polite and lovely and got my jewellery sent super quickly it’s gorgeous!! amazing quality

12 March 2024
Epphaven Silver logo

Reply from Epphaven Silver

Hi Lillia, thanks for your kind review. I’m so happy that you like your pendant! Jenna

Rated 5 out of 5 stars

Beautiful bespoke necklace

Jenna made me a wonderful bespoke necklace, including making an original casting of a fossil my son found, along with sea glass we had found on holiday & a charm I had since I was a child. Communication was great at every step: we discussed different designs & how they might work, and I am over the moon with the final piece.

28 September 2023
Unprompted review
Epphaven Silver logo

Reply from Epphaven Silver

Hi Amy, thank you so much for your lovely review. I’m over the moon that you love your necklace and that we could find a way to incorporate Zak’s precious ammonite into the design!

Rated 5 out of 5 stars

The communication was very lovely

The communication was very lovely, the product exactly as shown, the delivery very fast, even tho it was into another country, and the packaging was very cute. I would buy here again.

21 July 2023
Rated 5 out of 5 stars

Beautiful jewellery

I love my sea glass necklace, it's so unique and well made. Communication and service from Jenna was top notch from start to finish and my necklace arrived beautifully packaged. Thank you

2 July 2023
Epphaven Silver logo

Reply from Epphaven Silver

Hi Catherine, I'm so happy to hear that you love your necklace, it was a pleasure making it for you! Thank you again for your order and kind review.

Rated 4 out of 5 stars

Overall

Overall, my experience was fantastic. Even though I live in the United States, communication was done in a timely manner. Great ideas were shared as well as a few laughs. Would definitely order from here again!

4 June 2023
Epphaven Silver logo

Reply from Epphaven Silver

Hi Ilse, thanks again for your order. I’m so happy that you love the necklace. I hope that you’ll order again in the future!

Rated 5 out of 5 stars

The necklace is great quality

The necklace is great quality, and equally beautiful. Jenna was very helpful when I emailed her some questions. I will be buying from here again!! :)

1 June 2023
Epphaven Silver logo

Reply from Epphaven Silver

Thank you so much for your lovely review! I loved your limpet toggle necklace - I was sad to post it off to its new home haha!

Rated 5 out of 5 stars

Brilliant!

Great product, great service, great delivery! Very pleased with the ring recently purchased!

26 April 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look