Satisfied with the service. Good communication, nice staff,, quick responces by phone, email and Viber. Big variety of products for every taste and needs Fair prices, generaly, the quality of the... See more
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we ordered a beautiful new sofa for our new sitting room .This company is very unusual They take care of you, we got Regular updates from them on our order They make it very easy for you to afford nic... See more
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Products were delivered before deadline. They were delivered in a good condition. They were packaged in a good protective way. Employees were very helpful and polite, and answered any question I had.... See more
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It was more than satisfying my experience scrolling your site...I ordered a couch and a TV table and both were more than my expectations. The quality was awesome...the service was more than great and... See more
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Company details
Written by the company
Επιλέξτε έπιπλα online με ευκολία στο Epipla1.gr Είμαστε ένα αξιόπιστο ηλεκτρονικό κατάστημα που προσφέρει μεγάλη ποικιλία επίπλων για κάθε χώρο του σπιτιού σας. Από κλασικά έως μοντέρνα στυλ, έχουμε επιλογές για κάθε χώρο - είτε ψάχνετε για έναν άνετο καναπέ, είτε για ένα πρακτικό γραφείο, είτε για μια ντουλάπα για το διάδρομο. Απολαύστε γρήγορη παράδοση, προσεγμένη εξυπηρέτηση πελατών και μια άνετη εμπειρία αγορών. Βρείτε όλα όσα χρειάζεστε για το σπίτι των ονείρων σας στο Epipla1.gr
Contact info
4.4
Excellent
555 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Epipla1.gr
Thank you so much for your kind words! We’re delighted to hear that you were satisfied with our service, fast shipping, and products. We truly appreciate your feedback and we look forward to serving you again soon!
EXCELLENT CUSTOMER SERVICE
GREAT VARIETY POF PRODUCTS.
EXCELLENT CUSTOMER SERVICE AND ORDER FOLLOW-UP.
TIMELY DELIVERY.
NO PAYMENT IN ADVANCE (THE ONLY e-STORE THAT I HAVE EVER FOUND THAT IS NOT CHARGING BEFORE DELIVERY)
25 October 2025
Unprompted review
Reply from Epipla1.gr
Thank you very much for your lovely comments! We are really pleased that you were satisfied with our product range, customer service, and the prompt delivery. We are always happy to serve our customers in the best possible way. We also try to provide you with flexible payment methods. We are glad that everything met your expectations and look forward to seeing you again!
Reply from Epipla1.gr
Thank you so much for your kind words! We're glad you were happy with our service and product quality. Looking forward to serving you again!
Big disappointment
To my great disappointment I will say that my experience was unfortunately very bad. First of all, the parts for assembling the furniture were missing screws. According to the instructions there should have been 34 screws and there were exactly half of them, 17. Also, one of the 4 pieces of wood that unfortunately was also on the upper part of the furniture had marks on the edge from poor construction.
If I could, I would give it a lower rating. The money certainly doesn't reflect the quality of the material and the service. Luckily I tried it before buying other furniture because the truth is that it looked so impressive that I intended to buy more.
9 October 2025
Reply from Epipla1.gr
Thank you for taking the time to leave some feedback about your purchase from our store.
We are sorry to hear that the quality of the furniture you received was not as expected.
As we provide a warranty on furniture from the date of delivery, we would ask you to contact our customer service department directly so that we can investigate and resolve any issues of poor quality.
Our website includes furniture from many different manufacturers. Therefore, your opinion is important so that we can resolve any problems and improve our products.
Reply from Epipla1.gr
We are happy to know that everything was smooth with your order and you are satisfied. We look forward to seeing you again!
good experience
13 October 2025
Reply from Epipla1.gr
Thank you for your feedback! We will do our best to continue providing you with a great experience in the future!
Everyone was very helpful from start to…
Everyone was very helpful from start to finish. We changed our order a couple of times and this was never a problem. Ps, we love our sofa couch 🛋️ Thank you kindly
7 October 2025
Reply from Epipla1.gr
Thank you for your positive words! We are happy that we managed to reach your expectations as for customer service processes and product's quality. We will continue to work towards this aim because we want to offer you an exceptional experience in the future!
Whole process easy.
Easy to buy online, easy to arrange delivery and all very good. Would recommend.
8 October 2025
Reply from Epipla1.gr
Thank you for your feedback! We’re glad to hear that the process of online purchase was comfortable and easy for you. We are an online shop, so your recommendation truly means a lot to us. Looking forward to serving you again!
I bought a sofa
I bought a sofa . The product came in good condition. The transportation was on time.
6 October 2025
Reply from Epipla1.gr
We are happy to know that you are satisfied with the processes, that you received the product in good condition and within the expected delivery time. Thank you for your positive feedback and we look forward to welcoming you back!
Reply from Epipla1.gr
We are happy to know that the quality of the products met your expectations and the assembly instructions were helpful for you!
Thank you for your nice feedback. We will wait for you to come back!
Corner office
The product (office) was as described and the waiting time for delivery was also as described.
3 October 2025
Reply from Epipla1.gr
Thank you very much for your comment! Our priority is always to offer high-quality products and be able to respond to the deadlines we set. It's great to see that you appreciate it! We look forward to welcoming you back!
Very organized and friendly
26 September 2025
Unprompted review
Reply from Epipla1.gr
Thank you for choosing us and sharing your experience! Your comments mean a lot to us! We look forward to come back!
Reply from Epipla1.gr
We are happy to know that we met your expectations as for the delivery time. We look forward to serve you again in the near future!
Reply from Epipla1.gr
Thank you for your lovely feedback! We're really glad to hear your comments about materials and design. We look forward to welcoming you back!
Reply from Epipla1.gr
We are happy to know that everything was perfect for you! We look forward to your return. :)
Everything amazing
Right on time, very good response time, very friendly workers! Amazing quality furniture.
27 August 2025
Unprompted review
Reply from Epipla1.gr
Thank you for your feedback! We're very happy that we reached the agreed time and the quality of product was what you expected to be. Our team is always at your service and we will wait for you to come back!
Great experience
I bought a couch from epipla1. I was being hesitant because I hadn’t seen it in person but buying it was the best decision I could have possibly made. Amazing costumer service - very helpful and informative. Would definitely recommend and buy again!
12 August 2025
Unprompted review
Reply from Epipla1.gr
Hello, thank you so much for your kind words! We’re glad to hear that our team met your expectations and gave you the help you needed. We work hard to satisfy all our customers who decide to buy furniture. So it is important to us that you decided to trust us and proceed with your online purchase.
We will continue working towards this aim and awaiting for you to come back!
Not buying from here again.
Very sad that it wasn’t handled very well.
We’ve ordered online, chose the option to pay when it would be delivered - they called us the next day asking us if we could pay the whole price in one time -€900). We did as we really liked the design. They then told us via phonecall that they needed to order it and it would take 3 weeks. Afterwards it needed to be delivered from Athens to Xanthi.
They called me a few times, and I asked them if we could communicate via email as promised being made by phonecall are not legitimate. We payed the whole sum and they told us they would let us know about any updates. 4 weeks go by, I get an email about it being delivered in the Athens warehouse. We wait for a whole week and I didn’t get any updates. I call epipla1 they told me they’ve given it to a company for the delivery and they also gave me a phone number - the person of the delivery company picks up and gives me another phone number as they’ve already shipped it to Xanthi! They asked me for a Greek phone number and told me they would call me. Another week goes by - no phone call. I call the delivery company, no one picks up, i call epipla1 they give me the same number and they again tell me that I should call the head of department in Xanthi - which I do and THEY AGAIN DONT PICK UP. I’ve called epipla1 a few times, they told me they couldn’t really do anything as it is the fault of the delivery company. It took me 4 phone callers while on an island to the head office in Athens and the lady their called the department in Xanthi. We have the furniture - it was quite difficult to install but very good quality and are very happy with it - I can sadly not say the same of how things were handled. We will not buy from this furniture company again. I also don’t really find in professional of them that they just point to the delivery company and tell me it’s ONLY there fault.
25 July 2025
Reply from Epipla1.gr
Thank you for sharing your opinion and we apologize for the inconvenience caused.
The Xanthi area is served by outside transportation companies. We are unable to deliver with our own driver. Therefore, payment must be made directly to us. The delivery time is displayed on our website. It is indicated as an approximate time, as the distance in kilometers in or out of Athens may affect the final delivery time to you.
In our communication with you after you placed your order, our team contacted the agency every time to provide information and ensure the delivery of your order.
We are glad that you were finally satisfied with your furniture and we hope that you will reconsider and give us another opportunity to serve you in the future!
Great furniture
I have made many online purchases, and the shop is my favourite by far! Excellent quality and great service! Totally recommend!
25 June 2025
Reply from Epipla1.gr
Hello, we are happy to hear that you were satisfied by the products and services too. Your opinion truly means a lot to us! Thank you for choosing us again and again for your purchases.
We will do our best to continue providing you with an exceptional experience in the future!
Twice wrong pieces of a furniture
14 July 2025
Reply from Epipla1.gr
Λυπούμαστε που δεν καταφέραμε να ανταποκριθούμε στις προσδοκίες σας λόγω της αστοχίας που εντοπίσατε με το έπιπλο που παραλάβατε.
Από το σύστημα φαίνεται πως η ομάδα εξυπηρέτησης πελατών εξετάζει ήδη την υπόθεση αυτή ώστε να διευθετηθεί και να εξυπηρετηθείτε.
Παραμένουμε στη διάθεσή σας!
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