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Company details

  1. Graphic Designer

Written by the company

An epiic extension of your team


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A brilliant company that helps drive success!

We have worked with Epiic for a few years now, and I have to say, no amount of praise would be enough. They are absolutely brilliant! Professional, accommodating and highly skilled, they have taken our business to a whole different level. We owe much of our success as an e-commerce business to their efforts and contributions. Our account manager Angie has become part of the family - she's constantly looking at ways we can improve and helping us navigate the complex world of copywriting and SEO.

We hope to continue our relationship well into the future!

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Consistently fantastic for technical blog posts and whitepapers

We use Epiic primarily for technical blog posts and whitepapers, and we're continually impressed with the content, expertise, and flow of each piece from the Epiic authors we've worked with. Logistically, the platform is easy to use and intuitive, and the pricing structure is great. We're looking forward to trying the design packages as well.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with epiic for my company's website redesign, and I couldn't be happier with the outcome! Their team demonstrated exceptional skill and creativity throughout the project.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

I have to outsource design jobs of a…

I have to outsource design jobs of different complexity.

Happy to find such a service. I have to outsource design jobs of different complexity and found this portal by chance. What I like about my experience is the attention to detail and the fact that they work with various art programs. The portal is easy to submit briefs and download the deliverables. I have a pool of favourite designers who are all on the same page with me. What especially wins my heart is that the team are experienced in creating all sorts of jobs, from logos to websites and social media banners. They've got me covered. Thanks, Epiic!

2 March 2023
Unprompted review
Rated 5 out of 5 stars

A miracle copywriting & design platform!

I discovered Epiic by accident and it was the best accident ever because it saved my business. I'd been struggling to do all the copywriting for my clients and was dreading looking into expensive copywriters who I'd have to spend time managing.

Epiic makes it SO easy to submit writing projects. And the best part is the copywriting is actually amazing quality. They have a system figured out that allows them to provide high-quality copywriting at a very affordable price.

Oh, and they also offer a design subscription! The designers design beautiful visual assets for my clients that get them really great results for their LinkedIn profiles. I couldn't be happier!

If you're on the fence, just try Epiic. They make it so easy for you to dip your toes. And I guarantee you'll go the whole way once you do. :)

26 January 2023
Unprompted review
Rated 1 out of 5 stars

No Work Ethic and Terrible Design

DO NOT USE this company because they are terrible and irresponsible!

I would give it a zero star if possible... The designers are lazy and slow. For example, we asked for help to update a homepage design because we recently updated the copy. The requirement was to incorporate the additional copy while keeping the website mostly the same.

On the first day we received 2 versions of a partial design that covered only the hero section and another section underneath, and it looked nothing like the original website.

So we reminded the designer it should use the existing homepage and only provide design for additional copy.

On the second day we received 2 more versions of an irrelevant and partial design.

So we chatted with the support team and reiterated what we really needed.

Then we did receive some new section designs, but it was so basic with just copy and photo placeholders in basic blocks that have no custom design (no photo selection or icon selection either).

This went back and forth for more than a week so we had to design it elsewhere.

We then tried 3 more tasks with Epiic. None of which came back with what we needed. Even when we provided a Figma file for existing pages, the designer would just use a placeholder that says, "Insert your own header."

There is no work ethic and terrible design.

20 October 2022
Unprompted review
Epiic logo

Reply from Epiic

Dear Morgan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We take all feedback to heart and always strive to improve. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

As you can see on other reviews, we are known for taking ownership and caring deeply about our customers.

On multiple documented occasions, we shared with you that your orders were more extensive than one person could perform within the specified time. However, we strive to make all of our clients happy, even when it means taking a loss on our end.

We could refute every single point you’ve made above, but we would rather just walk away and wish you well. We are not a fit for your business values and process. We wish you all the best in your future project endeavors.

Please feel free to reach out to support@epiic.com with any further comments, concerns, or suggestions you wish to share.

Rated 5 out of 5 stars

Amazing experience

Amazing experience.
I don't care about nothing. I just gave some direction and got the cool result in the same day.
Use them around 2 months. Sometimes they don't understand what I want, but on the second try they get the right result. Depends of the designer.
But overall good service

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Great designs at great value

Very happy with the designs. The designer managed to encapsulate perfectly what I wanted out of the logo.
I was positively surprised that I got several options right off the bat, and all I needed to do, was to give my feedback, and the next day it was perfect.
Very happy so far.

Also, extremely easy to use on the backend (the login area). Slick, clean, professional, orderly.

The only thing to be mindful of is the cut-off time for the work. I submitted my first job on Friday morning (my time), but it was past the cut-off time on their side, and therefore work started only on Monday. So don't sign up on a Friday :)

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Love it!

Very easy to use as YOU source and appoint the designer and I don’t need to review many resumes from people that are just not experienced enough.

14 January 2022
Unprompted review
Rated 4 out of 5 stars

From social graphics to a recipe book, the Epiic team are quality folks!

The team at Epiic are great people. They provide excellent customer support and they're extremely timely with the designs. They do a great job of delivering on projects within the timeframe allotted.

The design work was great for our budget. To get the most out of the service, you will want to be as detailed as possible in your brief and your revision requests. I found the designs to be economical and efficient. If you need to outsource some of your design work, they're great for a variety of project types from social graphics to ebooks. They even helped us create a great recipe book for our clients.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Designs

I originally engaged epiic to do a simple refresh of a company overview presentation. WOW - The designer knocked it out of the park and responded with multiple variations of the deck in less than 24 hours.

The partnership quickly expanded after that initial project and I now leverage two designers for all of my creative needs. Together, we have successfully completed a number of projects over the last 12+ months - these spanned a simple icon update, to presentation overhauls, and most recently are working on a complete website refresh.

10 December 2021
Unprompted review

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